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Ken arrived on schedule and was able to fix the problem quickly. Very professional. Thank you.
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Chris did a very good job. He arrived on time and was courteous. The price was also reasonable as estimated.
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Tech verbally noted too my wife two issues that had to be repaired on our furnace "immediately" apparently. Yet when I called to find out what the issues we're, so I can have them taken care of, there we're no notes in the report. I asked the receptionist multiple times if she could find out for me, never heard back! I placed another service call through "Pivotal Solutions". and they assured me that "advanced Energy Concepts" would contact me and take care of the issues, that didn't happen either! Never again!
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Dave was on time, extremely efficient, courteous and finished very quickly.
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Only negative: arrived after the promised 10 a,m.-noon window, but it worked out OK anyway.
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Performed preventative maintenance procedures on Goodman air conditioning system
Performed preventative maintenance procedures on American standard air conditioning system
