We have been customers for 15-20 years and have always had exemplary service from the technicians. Today, Jeff was very informative and helpful; and last week, Brayden also did a great job. I was a little disappointed with the last exchange I had with one of the office personnel; her communication skills repeatedly lacked the ability to listen to what I was saying. Surprising, since I got the impression that she holds a management position. Regardless, my wife and I highly recommend Advantage Cooling and Heating. Their technicians are the best!