9006 Westfield Dr
Rowlett, TX 75088
(469) 476-4846

Local Reviews
for carrollton, tx

Rated 4.4 out of 5 stars based on 11 customer reviews

Review

Again brought wrong air filter

  • Overall Experience
  • Quality
  • Price
  • Convenience

Great Service

Air Force One arrived on time, completed the project in good time, explained the process, and charged me a fair price. I can’t recommend them enough!


Response from Air Force One Plumbing, Heating & Air:

Thank you for giving us five stars We look forward to helping you out in the future!

  • Overall Experience
  • Quality
  • Price
  • Convenience

Great Company ~ Great Service

Always know that our heat and air are being taken care of by a PRO! Thank you for consistently giving us great service!

  • Overall Experience
  • Quality
  • Price
  • Convenience

Good

  • Overall Experience
  • Quality
  • Price
  • Convenience

  • Overall Experience
  • Quality
  • Price
  • Convenience

Very Satisfied Customer

We have been using Air Force One for years because they are honest & reliable. We feel very lucky to have Dale R as the technician they send out. He is always prompt & professional.

  • Overall Experience
  • Quality
  • Price
  • Convenience

Great service

Amazing

  • Overall Experience
  • Quality
  • Price
  • Convenience

good quick service

Kevin came out on time and quickly checked all the possibilities of why my AC unit wasn't coming on. It turned out to be just a loose wire in my thermostat, so he fixed that. He also gave me some advice on replacing my old condenser and coil, which is on my list of improvements to my home.

  • Overall Experience
  • Quality
  • Price
  • Convenience

Excellent service

This company provides a great service & they are honest!!

  • Overall Experience
  • Quality
  • Price
  • Convenience

No Response

Technician came out on Thursday, November 13th. He informed us that we needed a new furnace and he would have us an estimate either later that day or the next day. When I had not heard anything by Tuesday morning I called the office and they said they would see what happened and get back to me shortly. I still have not heard anything so I assume Air Force One is not interested in my business. I will have to proceed with another company.

  • Overall Experience
  • Quality
  • Price
  • Convenience

  • Overall Experience
  • Quality
  • Price
  • Convenience

Job Locations
for carrollton, tx

Jacob L.

Jacob L. Job Checkin

Springtime Furnace Repair Service for a residential customer near Rosemeade Elementary School. Found furnace was not getting both legs off power causing the system to be non functional. Also noticed the condenser coil was dirty needing a heavy cleaning as well as the air filter not being sealed and being so clogged the blower had pulled it through its tray. Highly recommended renewing maintenance so we can get it taken care of to ensure system runs properly. Electrical issue will have to be taken care of by an electrician due to being an oasis with the house wiring.


Jacob L.

Jacob L. Job Checkin

Foundnupstairs unit to have a loose lead function was restored. Down stairs system began working properly after power was cycled unable to determine cause or recreate problem at this time.


Jacob L.

Jacob L. Job Checkin

Springtime Air Conditioning Maintenance for a residential customer near Trinity Mills. Inspected unit for cooling found no issues. Filters were clean left others as spares, Customer happy on departure.


Jacob L.

Jacob L. Job Checkin

Spring Air Conditioning Maintenance for a residential customer near Indian Creek. Both condensate lines should be rerun and secondary added to the downstairs. Both run capacitors on condenser are compromised and not functional the hard start kit is picking up the slack which is not it's intended use. Both drain lines are also missing a overflow safety device required for safety. If customer wishes to decline they must sign the waiver releasing air force one from any liability. Customer would like quote on condensate line working and also moving his upstairs condenser about 15 feet to the left.


Jacob L.

Jacob L. Job Checkin

Spring Air Conditioning Maintenance. Inspected unit for cooling. Found no issues replaced filter. The system is operating as it should for the homeowner. Customer happy on departure.


Tara R.

Tara R. Job Checkin

Spring Air Conditioning Service for a residential homeowner. System compressor is pulling higher amperage on startup than manufacturer allows for. Recommended hard start kit to prolong system, but owner declined at this time.


Tara R.

Tara R. Job Checkin

Air Conditioning Repair for a residential customer. Inspected units for cooling. Filters were clean, but the upstairs system was not cooling due to low refrigerant pressures. Freon Recharged. The system is now operating as it should for the customer.


Tara R.

Tara R. Job Checkin

Indoor unit inspected air filter is actually a 14x25x1 told customer wouldnreturn at end of day with new filter. Outside unit inspected only fault found was debris in the outside coil unit was rinsed down and issue resolved.


Javier  L.

Javier L. Job Checkin

2.5 Ton American Standard Single Stage Attic System. Quote includes equipment installation, 10 year parts labor and refrigerant warranty, moving refrigerant lines into the attic, and modifying duct to attach to current chase system. Additional duct modification would be extra


Tara R.

Tara R. Job Checkin

Inside unit inspected for any electrical or mechanical faults. None were found both air filters were replaced. Outside unit checked for electrical and mechanical faults.none were found, but refrigerant was half empty no leak could be detected. Customer was made aware of the problem and recommended replacement due to lack of parts for r-22 systms. She is waiting to hear from Josh with a quote


josue_bazan56@hotmail.com

josue_bazan56@hotmail.com Job Checkin

Inside up and down stairs unit inspected for electrical and mechanical abnormalities and faults None were found everything is working and cooling as expected. Both outdoor units were inspected and coils washed to remove any dirt and debris. Drain lines were inspected and a quote will be emailed for rerouting them to drain from the 1st story


SAMUEL H.

SAMUEL H. Job Checkin

Completed system maintenance found outside condenser low on refrigerant and drain line having problems talking to the customer about recommended repairs


josue_bazan56@hotmail.com

josue_bazan56@hotmail.com Job Checkin

Damper for the upstairs bedroom was closed. We closed it in the winter because it was getting too hot in the room. Customer will close and open the damper as the weather changes. Open for summer. Partially closed for winter. No other issues found at this time.


josue_bazan56@hotmail.com

josue_bazan56@hotmail.com Job Checkin

System was low on refrigerant. 5 pounds low. Added r-22 and superseal with dye. Unit is working properly at this time now. 20 degree temperature differential. No other issues found at this time. System is working as designed.


josue_bazan56@hotmail.com

josue_bazan56@hotmail.com Job Checkin

Move duct that is blowing on bed to the doorway. Fix non working damper. Sheet rock repairs not included.