Josue is always professional on time and very knowledgeable. He has serviced our home several times.
As always Sam was knowledgeable, polite, and friendly.
Josh and Sam helped us out when it was pushing 100 and we needed help. Thank you for finding time to work us into your schedule and getting our family cooled off.
Great seeing Sam again. Always takes great care of us.
Love that Air Force One comes in and does what is needed and doesn’t try and sell you equipment you don’t need
Compressor is grounded. Will need to check if compressor is available on Monday and get back with the customer.
Unit was working when I got here. Customer wanted to go ahead and do the maintenance. Replaced air filter. Checked duct work and drain lines. Checked temp split. Inspected condensing unit. Checked coils. Checked capacitor and motor amps. Checked voltage. No issues found at this time. System is working as designed. Customer signed up for monthly membership. $19.95/month
Unit was tripped on high pressure control. Reset unit to check pressures and they were fine. See attached photo for reference. Let the unit run for 15 minutes and the pressures did not move. It is cooling inside the house. Could not replicate same problem.
Outdoor compressor was not turning on. Replaced a burnt wire and saw start capacitor was dead. Advised customer to replace start capacitor and they opted to do it. Ran tested system after replacing part and it is cooling properly at this time. No other issues at this time.
Master bedroom and upstairs systems were low on R-22. Customer opted to add refrigerant and leak sealant with dye. Added 3 1/2 pounds to master bedroom and 4 1/2 pounds to upstairs system. If unit is low again we will check with UV light. System is operating normally at this time. No other issues found.
System is working properly at this time
Everything performing within manufacturer specifications gave the customer quote for Air quality improvement customer will discuss with his wife and decide if they want to move forward
Customerâ€™s rectangular stainless shower cover and drain were clogged. Technicians were unable to safely remove shower cover without damaging it and having to retire it. Instead nitrogen and water were used to push obstruction. Hot water was also used to clear soap and other residue and drain and drain is working properly now.
Replace Coil, Refrigerant Lines, Thermostat Wire, and Add a French Drain
Capacitor was blown on the condensing unit. Replaced capacitor and ran system. 21.6 degree temperature split. No other issues found at this time. System is working as designed.
1 system spring PM. Checked blower motor amps. Checked temperature differential. Inspected duct work and drain line. Fixed coil door where it was leaking cold air and condensation into drain pan. Checked condensing unit. Motors and refrigerant pressures are good. Cleaned coil with water. No issues found at this time. System is working as designed.
Left side unit is working perfectly. Right side unit is not cooling. Customer will replace unit in the future.
Replacing master bedroom and upstairs systems next Wednesday.
found no issues with the package unit. Everything is in working condition and no issues were found per manufacturer's specs. Filters 16x25x1 was cleaned and didn't need to be replaced at this time. No other issues or concerns at this time.
Contactor is faulty. 24 volts prong is not getting a good connection. Customer will replace it himself.