Air Force One Plumbing, Heating and Air Conditioning was terrific. They were professional, timely, and accomplished the task at hand. We highly recommend them.
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Quality
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Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Samuel was able to see the problem immediately and do the repair/replacement right away.
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Tech appeared on-time and well equipped to completely assess the problem.
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Terrific. Hard working, professional, polite, & patient. Accomplished the job.
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Overall Experience
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We appreciate being kept in the loop as we waited for the necessary part to repair our AC unit. Once we got word that the part was in, Josue arrived promptly at the appointed time and swiftly repaired it. Excellent job.
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Sam explained everything after he did the maintenance check....he was very polite!
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Josie was prompt, professional, and very personable. We appreciate his coming out at night when our AC stopped working. He explained the problem and solution clearly. He needed a part so was unable to fix the AC tonight but scheduled us for the the following day. Being a club member and having our AC unit (installed by Air Force One) also helped make this hiccup affordable.
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a/c was not cooling and your technicians worked two 12 hour days to correct the problem. unit is only 2 years old
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Overall Experience
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Convenience
Leak was found inside the evaporator coil via the uv dye.
45 7.5 run capacitor was replaced as well as the jumper between contactor and capacitor
Air filter clogged and replaced with customer supplied filter. Recommended regularly changing. 55+5 dual run capacitor almost completely dead and found to be the cause of no cooling.
Replaced armaflex on outer refrigerant lines, covered first 12' of condensate line, sealed mentioned duct insulation, removed insulation from register.
Inspected inside units found one had tripped its breaker no cause found upon restart. Outside units all operating normally. Air filters cleaned and replaced. Quote given to come back out and install arma flex on the 24th 8-10am.
Inspected indoor unit cleaned air filters. Everything found to be running as intended. Outside unit does not have disconnect must address this issue. All available electrical tested and operating to standard. Inspected air purifier found that timer needed to be reset.
Inspected indoor system everything found to be running at top efficiency air filter was replaced. Outdoor condenser unit alsonfound to be running at high efficiency.
Drain line was cleared. Float switch had been tripped shutting off the condenser.
Ensured system was working too manufacturer specifications Talk to the customer about the outside noise customer understands and we will continue to monitor please see pictures attached
We'll give customer callback once we have warranty parts in hand Upon arrival found compressor on thermal lock out as well as fan motor
Upon arrival found compressor to be amping bad called manufacturer products are under warranty we will be returning when manufacturer gives us a call on availability
Found bad fan motor and capacitor replace under warranty system is working properly at this time
Upon arrival found thermostat to be broken swapped it out for warranty system is working properly at this time
Upon arrival found primary drain line clogged i blow out the drain and the system is working normally now