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Very impressed with how thorough his work was - he didn't short cut anything.
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I was due for a semi-annual HVAC checkup, but I had another issue I wanted checked out. The technician was very helpful, and even found a minor issue that needed remediation, caused by the original installer (not Airforce One). I have used Airforce one for several years, on 2 different houses.
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Overall Experience
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Jacob Lane did a terrible job on my Spring tune-up. He did not clean anything. He also did not have any filters to give me. The vents were so clogged there’s no way he could have obtained accurate readings. He told me my readings were bad on my 5 ton unit. He said the coil may be leaking. He proposed adding 3 pounds of refrigerant and a dye. It would cost about $500. If there was a leak, a warranted new coil installation would cost $1400 in labor alone. Interestingly, he never mentioned that the dye could seal a small leak. I passed on him doing anything and brought in a new HVAC company. They gave me pictures of both my filthy units, cleaned them both and added 3/4 pound of refrigerant. Having cleaned them, all the readings are exactly where they should be. What the heck I am paying Air Force One for Spring and Fall Maintenance for is beyond me. I feel ripped off. I spoke to the boss and he said if I wanted to replace the unit, it would be about $14,000. The other company said it could be done for under $4,000. I don’t believe it is just Jacob. This unbelievably bad service comes from the top. The company was sold a couple years ago and the service doesn’t seem the same. Cutting corners must be the new name of the game. I am trying to decide which government entity to complain to and where to write my complaint, with pictures online. At a minimum, I’d expect a refund of my annual payment. I’m disgusted.
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Josh did a good job with my Warranty situation. The install crew was great, very professional, neat & relatively fast. They were careful with their waste and old parts disposal.
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Overall Experience
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I was delighted with the new employee's service. The tech was polite, well groomed and answered my questions.
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Overall Experience
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Overall Experience
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I have used this company for a number of years and had very good results with all their people. They showed up when they were supposed to, charged a reasonable amount for what they had to do, didn't mess up the premises and were polite and professional in their conduct.
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Summertime HVAC Repair near Forest Hills. Found system in thermal lockout due to the condenser being heavily clogged with debris not allowing the system to reject
Summertime HVAC Repair Service for a residential customer near Germany Park. Installed 3 surge protectors unable to install the 4th due to seized terminals on the 1st-floor condenser. Replaced Blower motor and furnace board, current issues with the second-floor system is only one leg of power is reaching the furnace issue must be addressed by an electrician.
Summertime HVAC Repair near Uptown. System was found with a clogged primary drain line. Checked the whole unit for functionality and blew out the line. Customer as well as the tenant was informed of maintenance with white vinegar or hot water being required in the future to avoid a clogged drain from happening again . System is operational.
Summertime HVAC Repair for a residential customer near White Rock Hills. Found evidence of blockage in filter diet and txv. Contact with install date.
Summertime HVAC Repair for a residential homeowner near Eastwood Hills. Found leak in shrader valves. Replaced valves and recharged system.
Summertime Furnace Repair for a residential customer near Germany Park. Found second-floor system to have a failed furnace control board and blower motor, also disconnect has failed and even when off still supplies one leg of power to the system.
Summertime HVAC Repair for a residential homeowner near University Park with concerns about a strange noise coming from the HVAC system. Technician could not hear the noise. The customer was advised to keep a watch over the issue and try to record system making the noise.
Summertime HVAC Maintenance was performed for a residential customer near Kiowa Parkway. Filters dropped off
Summertime HVAC Repair performed for a residential customer near Highland Meadows. Installed new disconnect and surge protector.
Summertime Air Conditioning System Maintenance performed fro a residential customer near Lochwood Park. System preventative maintenance performed. Filter was left with customer. Partial blockage on primary drain that was subsequently blown out. System is operational and ready for summer.
Summertime A/C Repair Service for a residential homeowner near Eastwood Hills. Drain line clogged system low on refrigerant. No response from homeowner must reschedule.
Summertime HVAC Maintenance for a residential customer near Merriman Park Elementary. System preventative maintenance performed. Filters replaced. High startup amps found on both systems compressors. A capacitor was found out of spec on the left condensing unit and an estimate was sent. A gap found in the return plenum for the upstairs unit and duct tape placed where possible to minimize attic air in system. System is operational
Summertime HVAC Maintenance Service for a residential homeowner near Bluffview. System preventative maintenance performed. Filters replaced. Fan motor capacitors were found out of spec on 2 units and an estimate was sent for their replacement. All systems are operational.
Summertime HVAC Maintenance performed for a residential customer near Tokalon Park. 20x25x4, 20x24x1 are the filter sizes. System preventative maintenance performed. Fan motor Capacitor, as well as the dual run capacitor, were found out of spec in the downstairs unit. Fan motor capacitor was replaced and an estimate has been sent for the dual run capacitor replacement. Both systems are operational and ready for the summer