Sam went the extra mile for us in resolving our A/C problem!
We replaced our heat/air conditioning about 4 months ago and our home was comfortable through the frigid temperatures of the storm last week, a couple of rooms were even too warm! They came out and added dampers and adjusted the air flow. The service has always been prompt, courteous and friendly. Thanks.
This was a routine maintenance and done on time and positively!
Rick came out and had my compressor back up and running quickly. He is always thorough and diagnoses the problem easily. He is polite and friendly and cleans up after himself. He is a valuable asset to any HVAC company. Thanks Rick for an awesome job!
Ya'll are awesome for coming so fast on a Saturday and Rick was great. Thank you!
I've used Air Force One Air Conditioning several times now and every time I've used them they've done a good job. Rick came out and diagnosed my problems quickly and had it repaired quickly. He didn't mind my questions and happily explained what I wanted to know. They have good customer service and their techs are knowledgeable. Pricing is a bit high but that's the case no matter who you call out for AC work.
Dale was very courteous and professional. He thoroughly checked my heating systems to make sure they were working properly.
Will reconvene with customer when we have parts in hand
Upon arrival found New 2020 Linux unit frozen on king valve will return in 24 hours to rediagnose fault In addition to that found upstairs and downstairs system having water damage to the electrical system as well as both systems being completely devoid of refrigerant recommend replacement due to the multitude of issues and the high Likelihood of repairs being unsuccessful please see pictures attached
Unit is working fine. Pressures are good. Breaker has a GFCI built in and that was tripped. Compressor is good.
Left side unit is working perfectly fine. Right side unit compressor is shorted. Replacing it in Friday.
Recommend replacing capacitor as it is showing signs of adverse where system is performing to manufacturer specifications please see photos attached
Completed system maintenance talk to the customer about recommended repairs customer will get back to us with their decision no further recommendations at this time other than aforementioned please see pictures attached
Sent estimates for repair customer will get back to us with their decision The new Linux system is working too manufacturer specifications other 2 systems have issues that will drastically hamper performance
Customer declined repairs he is moving out of the building soon and does not see the value of putting in more money to something that is not going to be a problem of his shortly
Replace boards under warranty Samsung
Called Samsung Tech Support diagnose to bad motherboards will reconvene on Friday motherboards location at shere in Allen
Replace water servo with new special ordered replacement.
system maintenance found both systems to have leaks that did not improve since the last time we spoke recommend evaporator coil replacement on both units as well as condenser coil to rectify issue in prevent breakdowns in the middle of summer
Technicians arrived and found water heater not functioning. Water valve was opened and leak was found at water servo. An estimate for replacing the water will be provided to customer and will call back to confirm installation date.
Installation of tankless unit
Found o-ring in water control valve worn and damaged. Replaced damage o-ring. Small crack detected in plastic of water control valve. Attempted to repair with epoxy