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Superb job. Alec was very thorough and cleaned all our units. He also gave us some handy tips.
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Alec was communicative and did a reliable review of our inverter heat/cold units.
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I recently renewed our a/c maintenance plan with Air Tech. Mark and everyone at the office have been great at providing us the service and support we needed when we needed it. Great job, guys. Thank you!
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Well done in the diagnosis and repair. Thanks to Alec for that. However, this repair should be free, since that unit ALWAYS had a dripping problem ever since it was installed. The repairs are things that should have been done properly in the first place when the unit was put in. About a year ago while we were still under warranty, your other guy could not figure out the problem. So we have not been using this unit very much since buying it. Often when we did use it water poured down the wall. (The other 2 wall units work great.) Please understand my ratings below in light of this information.
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Technician is very courteous and good in what he does. Technician explain well everything I need know like services of air conditions
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Mark was exceptional. Called to see if he could come early, showed up early, diagnosed the problem quickly and finished up fast. Very happy
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