Scott came out right away on a Friday evening and tried Saturday morning to get our new blower motor. No fault of theirs, the supplier was closed but Monday mid day we were back up and running. Would use again!
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Love Air Max. Anyone that has ever come for the install, bi yearly service, or special service calls have been extremely knowledgeable! The hay are very thorough in checking everything out, they are also very good exposing everything to you.
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Jerry diagnosed the problem and was able to resolved it same visit.
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I have had some Ongoing cooling issues and after being called back after initial repair the technician was very understanding, extremely detailed and found a burnt wire outside! Hoping my cooling issues are over now and I love that AirMax customer service is so caring. I appreciate them not treating me like I’m crazy (as some service providers actually have done!)
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Twice I have used AirMax and both times the techs have been polite, friendly, assuring, attentive, knowledgeable and thorough. The service from the office staff is great too. Always keep you informed of when the tech will arrive.
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Jerry Threadgill was very helpful and knowledgeable. Our AC had been out for 4 days, thankfully he was able to fix it on the spot without having to order parts because he kept common supplies on his truck which many technicians do not. So thankful he was sent because another day in this Texas heat might have done us in!!
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The technician was very speedy in resolving the issue. He was very professional and friendly.
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Our technician was very knowledgeable and also gave us a tip on what to look for if the issue happens again.
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