Very nice indeed
Very personable and professional. He took time to explain in a manner that I could explain what was going on and offered great tips on my operational procedures. I was a regional manager for a large finance company for 20+ years and would have loved to have had this young man on our team he exhibits great confidence. Only limitations on his future would be those that he puts upon himself.
Casey was very courteous and took his time even though he was working later on our service call
Great service !
Technician was so nice and helpful
•Arrived on time •Finished early •Fantastic job •Very polite •Good customer service
Tech was nice, but system was working fine before he performed the fall checkup, but not after. During the check he raised the temp to check the heating so after he left we decided to cool the house off. That's when we discovered the system no longer worked. It went into waiting mode, still in it as I write this. We called the office and now we're stuck waiting for a tech to become available. Pretty much ruined our evening. Needless to say, we're not happy.
Ken was very thorough and professional. He had a trainee with him but was helpful in explaining what he was doing and why he was doing it. Replaced a malfuncoining thermostat explaining that it had been recalled two years ago and was under warranty. The previous technician told me that if it was bad I would have to buy a new one. More of your technicians should have the same attitude as Ken. Especially with customers who are paying for a maintenance contact. Very pleasing experience even though I needed to replace the unit. You need more like Ken
Hunter was good at explaining what he was doing & what services he had to offer.
Spring PM on Ms. Cox Lennox heatpump.
Ac unit not cooling in Deatsville
Maintenance on heat pumps in Elmore
Freon leak repair and inspection.