Thank you Shane 1.Thank you for calling me prior to coming out. Letting me know where you were and how long it was going to take for you to come to my house. 2. Thank you for your professionalism the entire time. 3. Thank you for your thoroughness. 4. Thank you for being respectful to my house and to me. I just retired of 30 years from customer service. Therefore, I’m very critical without wanting to be LOL. But, because of my experience I know customer service when I see it. Shane, you’ve done very well to represent Air Now and yourself as an individual. I will see you next year. Thank you
Response from AirNow Cooling & Heating:
Good Day Yvonne, Thank you very much for your glowing review. We are happy to hear that you had a great experience with AirNow. We are very pleased to see that our team’s hard work is reflected in our last visit. Thank you for your business, The Client Service Team at AirNow.
Very personable and professional young man. Answered all my questions and was patient and kind with his explanations.
The Tech was very helpful and informative. Took the time to explain our problems and the company's solution. Thank you AirNow.
Technician called before arriving, arrived on time, worked efficiently and explained findings very clearly.
Technician didn't leave until he had checked and rechecked the unit and made sure the cool air was circulating. Thanks for getting everything up and running again!
Seth is a great technician and he is very customer service orient
Technicians were on time, very pleasant and totally professional
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