Seth Parker, albeit new to the business, has twice been to our home since hired. The second time, it was because an electrician pointed out some of the ductwork in the attic was loose. We called and asked for Seth. He was here at 8:00 the following morning and found the problem. He videotaped the situation to show me, then proceeded to fix it. He also took the initiative to check each place the duct was connected - I asked, but he had already completed it. What a super technician. It's hard to find people to care enough to take the initiative before being asked. Seth definitely fits!
