The service I received from Alaskan Air Conditioning was beyond reproach. My air conditioner stopped cooling I called Alaskan Air Conditioning at 11a.m. their technician Josh was at my home in less than 1 hour, the repair was made in less than 1/2 hour after his arrival. That is customer service! Josh was friendly, knowledgeable and explained everything prior to my approval. The 4 stars I gave for pricing are no reflection on Alaskan air conditioning but on the inflated rates that are out of their control.