Excellent service

Robert/ from Phoenix, AZ

Did the job

Jennifer from Phoenix, AZ

I would like to know what kind of bacteria is growing in my ac unit. Tyler said some kind of bacteria is growing as he was showing me pictures. And States it's blowing into my home. Am I going to get ill from it?

Meticulous!

JAMES from Phoenix, AZ

Serviced my units without incident. The way it should be. Thank you Heath!

Great service

Roxanne from Phoenix, AZ

Not cold any more!!

Stella from Phoenix, AZ

Fast, friendly and done! I now have heat.

Pleasant and Professional

CHRIS from Phoenix, AZ

Jeremy was very pleasant and professional.

Great Service, Diligent Worker

George from Phoenix, AZ

Earl was very polite and was efficient in taking care of the service we needed, We would like to have him to continue be the one that comes to provide our services.

The up sell is too greedy

Thumper from Phoenix, AZ

I purchased an HVAC unit and had it installed a 17 months ago. I have scheduled my service appointments as required from the warranty agreement. Each time they try to sell me an add on. I understand the need for this and it does not bother me. The last service visit which is now my second seasonal tune up, I was told that my power control module was out of specs. I asked for clarification and I was told that the capacitor was operating out of range and would likely need to be replaced soon. I was then told that I was lucky that the part is covered under the warranty, but not the labor. I know that the capacitor is a $20 part. I also know that it requires the removal of two wires, the discharge of the old capacitor and the replacement of the two new wires on the new capacitor which takes a grand total of about 15 minutes including smoke break. I was told the labor was $340 to replace the capacitor. This is more than double the market value of labor on this service. Should that capacitor go out, I will violate my warranty by having another company do the work. I have to pay this ridiculous price just so I can keep my warranty. There is a term for this type of behavior and it is not a good one.

Jeremy was personable, professional, and provided great service

Jerry from Phoenix, AZ

Great

PATRICK from Phoenix, AZ

Very thorough and professional