Knowledgable , friendly
Service was on time and technicians were clean, personable and explained problems and fixes in an understandable manner. The rating for Jeremy is 5 stars but the replacement part cost was too high. I was charged $400 for a $33 voltage distribution system (on Amazon and other supply sites) which make me feel I was taken advantage of.
Jeremy did outstanding service on our Rheem unit. One of the nicest technician we have ever had in our home. ALASKAN really should be proud of such a valuable employee.
We have been increasingly disappointed with the service provided by Alaskan, and the costs. We were ready to change HVAC companies. Mr. Fiegel took a great deal of time to match a competitor's price, address my concerns and assure me that things would improve. Based on those promises, we have decided to have the company install our new AC unit and stay with Alaskan. We just hope Mr. Fiegel's assurances will prove to be reality. The scores below reflect our overall experience and not just the most recent visit.
all is fine!
Courteous technician and explained well what he was doing. Appreciate him wearing booties to cover his shoes in the house. He also offered to vacuum when done!
Efficient and rapid service
3.5 TON VERTICAL & 2.5 TON HORIZONTAL GAS FURNACE 14 SEER UNITS
Tune up on 2 split rheem umits
Two unit ac cooling service
Lennox Heatpump s
Carrier split systems
Alaskification of two Trane air conditioners
Installed coil guardian
INSTALL TUESDAY 4/16
Finished 2 indoor coil cleans and installed oem kick start on trane..
1/4â€ ice maker supply repair
3 trane air conditioning units cooling service
Ac cooling service
Service for ac unit. No cool