Very pleasant and knowledgeable individual
Earl Diaz made quite an impression on my wife and me. He was very knowledgeable about the equipment and financing programs, and when our unit was proving to be more difficult to repair than usual Earl spent the time he needed (on his hands and knees out in the heat) to do the job right. Our house became very warm and we were uncomfortable, but because of Earl's persistence we're now cool and comfortable again. Alaska Air has a great representative in Earl.
Earl Diaz one of the few servicemen to check registers
Technician arrived when promised. My A/C problem was explained in a way that I understood. Very good job.
I am sitting here at home this morning waiting the 5th time for the ‘master’ plumber to come and complete my job. The first time he was a ‘no show’ and no one bothered to inform us that he was not coming. When I called to find out why he didn’t show up I was treated very rudely. The second time he came he did part of the work outside but needed parts he didn’t bring with him. He also did not have the correct faucet for the reverse osmosis. The third time he still did not have the correct reverse osmosis faucet for inside but he finished the outside work except he installed the wrong hose bib. The fourth time he came back to fix three soldering and PVC leaks. Today, the 5th visit, he is coming to repair 2 dripping leaks, install the correct hose bib and clean up solder from by brick wall and remove ugly blue PVC glue from my decorative white landscaping rock because he didn’t take steps to protect it while he worked. He was never able to replace my reverse osmosis faucet. Meanwhile, I tracked one down less than 2 miles away and replaced it myself. I am waiting now for the refund of $160.00 to be applied back to my credit card and for him to show up today. At least they called me this morning to let me know he is running an hour to an hour and a half late. So here I sit with five days wasted waiting for a job that should have been completed on the first visit.
The information on invoice left out what parts where used, make model and what service that was performed. Mick forgot to shut off water to hose which had been leaking since he was here. I'm having second thoughts i got a contract with your company. Russell Danser
courteous and good at explaining and showing photos of before and after
Returned to finish blower clean out..
Goodman rooftop furnace service
Rheem rooftop heat pump maintenance for an Alaskan Air Conditioning Club Member
Installing replacement cell for a Reme Halo in a Trane variable speed air handler
Pulled toilet in master bathroom, replaced flange bolts and wax ring, tested good. Replaced disposal in kitchen sink. Replaced hose bib on back of house.
Rheem heat pump maintenance
Lennox furnace maintenance
Installed 3/4â€ ball valve, PRV, and irrigation valve on service. Installed new hose bib. Rebuilt service from the ground up to the house. All warranty.
Goodman rooftop gas pack furnace maintenance for a first time Alaskan Air Conditioning client
Lennox rooftop gas pack furnace maintenance
Trane two stage variable speed heat pump maintenance