Zach Divine was able to come out and identify the problem with our HVAC unit within minutes and had us fixed up in less than an hour. He then explained everything in great detail and advised how to best take care of the system.
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Really nice guys, great work installing new system, fair price
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Overall Experience
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Overall Experience
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Overall Experience
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Logan was very thorough and concise with his explanations about thermostat issues and problem resolution. He tested the system prior to leaving. I appreciated his professional yet friendly manner.
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The technician was thorough and thoughtful, his explanation of the service was very detailed.
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Very knowledgeable and friendly service from office staff and service tech Logan. No negative feedback at all!
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The owners of this company are great and their employees are happy.
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Personable, knowledgeable, very accommodating on out time restraints
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Logan does a great job! I would definitely recommend him to anyone I know.
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Performing a Planned Maintenance Agreement heating checkout on two Lennox variable capacity heat pump systems, and one International Comfort Product heat pump. Checking over all electrical components. Checking refrigerant charges. Testing emergency strip heat. Testing defrost operations. Checking smart thermostats for errors/functions. And checking cleanliness of systems and cleaning/replacing filters as needed.
Heat pump checkout on 2 rheem heat pump systems.
Installation of new lennox heat pump system.
Troubleshooting a no heat call on a Heil heat pump system. Unit not coming on at all. Found blown 3 amp air handler fuse. Found low voltage short on high pressure inside heat pump. High pressure switch wires rubbed through onto metal to cause short, blowing the fuse. Fixed wiring, secured away other wires to prevent it from happening again, replaced fuse, and checked over heating operations, as well as heat pump defrost operations.
Installing new Lennox 14 seer heat pump system
Installing a Lennox xp20 heat pump system.
Complaint of noisy outdoor unit. Diagnosis- Found compressor with loss of compression due to bad valves or internal bypass stuck open. Solution- Replacing compressor and all corresponding parts on unit.
Performing a planned maintenance agreement heating checkout on a Lennox heat pump system. Inspecting MERV 16 air filter. Inspecting coils for cleanliness. Inspecting blowers for cleanliness and operation. Testing and inspecting emergency heat wiring and operations. Checking system refrigerant charge. Checking outdoor electrical components. Checking defrost functions. Checking thermostat operations and for errors. And checking overall system performance.
Complaint of dirty burnt smell on startup of heat pump emergency heat elements. Diagnosis- inspected and checked strip heat along with all components related to strip heat operation. Went ahead and done full service and system looks excellent at this time.
Troubleshooting a Lennox gas furnace not lighting. Found burners rusted up and not allowing gas to light fully on all burners, causing the furnace to lock out. Pulled and cleaned burners and assembly. Reinstalled burners and fired system. System did light fully. Performed a combustion analysis on system to ensure safety of equipment. No other issues found.
Complaint of furnace still throwing pressure switch failure. Diagnosis- Found systems fule exhaust holding water on a sag or sloped upwards part of pipe causing intermittent pressure switch failures after extended periods of use. Solution- Cut pipe back and added new 90° 3inc elbow and made sure pipe had proper slope now. Tested system and showing normal operation at this time
Replaced heat strip relays and two buss fuses. Went over system operation and thermostat operation. System working good at this time.
Complaint of no heat, outdoor unit runs but not indoor blower. Diagnosis- Found system blower bearings bad, locked up and needs replaced. Got motor on order and will be replacing wensday.
Planned maintenance checkout on two lennox heat pump systems. Both systems looks excellent at this time other than normal cleaning and maintenance items that needed tended too. Systems look great at this time