Fantastic communication.

Michael from Conklin, NY

Evan, (and Arctic Bear/Water as a whole) is excellent to work with. Great communication, very transparent, and extremely honest. I would highly recommend them.

Plumbing work

Jackie from Windsor, NY

Professional service.

great service as always

Allan from Oxford, NY

very dependable and always on time for each appointment

Great work

Helen from Thompson, PA

Great service

Robert Howe from Kirkwood, NY

They were there immediately when I called. He explained the situation clearly and concisely.

Great service!!

Barnhart from Binghamton, NY

Very good

Bob from Whitney Point, NY

Homeowner

Jody from Owego, NY

So polite, made sure I understood what he did and made suggestions. This is how a business should be run

Great service

Dave from Endicott, NY

Good service, arrived on time, went straight to work.

Nelson from Endicott, NY

Great Service and Emplyees!

Dan from Endicott, NY

Awesome!

Very excellent service, as usual!

Rose Mary from Endicott, NY

It never ceases to amaze me at the high rate of professionalism that I encounter with the Arctic Bear staff. Alex D is so knowledgeable about the equipment and is so efficient in his installation. We are pleased to do business with him.

Great immediate service

Jill from Binghamton, NY

I can't believe how quick they got Phil here to fix my furnace. I woke up w/o heat, made the call and they were here and fixed it by noon! Phil was very professional and explained everything he had to do.

Awesome customer service and equipment knowledge!!

Jeff from Apalachin, NY

Phil is the best HVAC tech in the business! Thank you.

I had a good technician come to my house, I thought $129.99 plus tax was high price for 28 minutes of work

AnthonyPero from Endicott, NY

Price was high for cleaning 3 pipes which he blew pies clean with mouth, and did one test

Response from Arctic Bear Plumbing, Heating & Air, Inc.:

Anthony, Thanks for trusting us with the maintenance of your furnace, and thank you for the feedback. Our technicians are highly trained, and we take pride in being able to provide you excellent service as a result. Beyond the rigorous training we provide for our teams, we also provide excellent follow-up service, and we're happy to correct any workmanship our customers believe was below par. Due to this attention to detail, our prices may seem high, where in reality they are in line with the quality of work we offer. I will be sending you an email personally, and we appreciate the opportunity to continue doing business with you.