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Thank you Tim for awesome service! Polite and friendly. Never a bad experience with Artic Sun.
Response from Arctic Sun Heating & Air Conditioning Inc:
Thank you Lori! That's great to hear!
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Excellent great person
Response from Arctic Sun Heating & Air Conditioning Inc:
Awesome!! Glad you were pleased with Tim's service!
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Tim was prompt courteous experienced and conducted himself in a very professional manner. He took time to explain the issues on a part that should be replaced and left that decision up to me which I told him to replace Tim also informed me that he works on oil furnaces and I would like for him to service my unit when the time comes. Thanks David Furr.
Response from Arctic Sun Heating & Air Conditioning Inc:
David, thank you for the awesome review on Tim and his service! We will definitely be passing it along to him! And thank you for the time you put into sending us a review! We really appreciate it!
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Mike and Tyler were here 14.5 hours. I could not have asked for two nicer guys! Their work was above commendable, they were fun to chat with, they worked straight through/never a break, Tyler explained EVERYTHING to me in an understandable and professional manner. Such a good experience.
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Customer for 11 years. Owner is great. Techs and administrative staff are always courteous, helpful. Highly recommend Arctic Sun!
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Sam is my go to technician! He is just marvelous, I trust him, I like him, I just want to adopt him! He is either a VERY good actor or he actually DOES HAVE the customers best interest as his primary goal! It's so very refreshing to be able to trust a company and their employees.
Response from Arctic Sun Heating & Air Conditioning Inc:
LOL. Thank you so much for the great review! We like him too!
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Andrew performed my annual service on my Hvac system and did an outstanding job, I would consider no one else to complete this task. Thamks much Andrew.
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Martin was a delightful young man. We joked a bit, he took extreme care to show me and explain every aspect of what he was doing. He apologized to me when he found problems with the a/c!
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Larry is/was the best technician ever. Very thorough and informative. I will make sure to request to have him in the future!
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Checked motors, capacitors, filters, blowers, thermostat, flues, ignition transformer, change oil filters and nozzles. Everything working properly
Found system locked out. Nozzle and oil filter dirty, replaced both, checked limits, motors, capacitor, flue,. Changed filter. Everything working properly
Fixed no heat on carrier replace gas valve and control board
Maintenance on oil furnace and Goodman heat pump
Service on 3 heating systems clean furnace clean filter clean flame sensor check heat pump and air handler check auxiliary heat and blower motor and inducer motor check thermostat check freon and defrost board and sensor check all safety switches check all electrical wires everything working good on heat.
Checked flue, wiring, thermostat, filter, changed nozzle and oil filter, checked coils, contactor, capacitors, blower, outdoor thermostat, defrost, refrigerant. Everything working properly
Check heat pump and air handler check auxiliary heat and blower motor and compressor check thermostat check capacitor check all electrical wires check capacitor check defrost board and sensor check filter. Everything working good on heat.
Checked motors, capacitors, contactor, elements, sequencer, filter, thermostat, coils, blower, UV, wiring, refrigerant, defrost. Installed new UV system on the upstairs air handlers. Everything working properly
Checked motors, capacitors, filter, elements, elements, coils, thermostat, wiring, defrost, contactor, sequencers, refrigerant. Everything working properly
Service on 2 heating systems check gas furnace check blower motor and compressor check capacitor check filter check thermostat check freon and all electrical wires.both system working on heat now.
Checked motors, thermostat, wiring, blower, coils, drain, elements, sequencers, defrost, contactor, refrigerant, capacitors. Wiped units with protectant. Replaced dual capacitor on the outdoor unit.
Service on 3 heating systems.repalce all filters and check freon and auxiliary heat and blower motor and capacitor check compressor and all electrical wires.all working on heat now.
Checked motors, capacitors, contactors, refrigerant, defrost, blowers, elements, wiring, filters, vacuum switch and tubing, limits. Cleaned burners and flame sensor. Installed new contactors on not heat pumps. Everything working properly
Checked system and found bad indoor coil. Quoting new system
Clogged drain. Cleared and tested, all good at this time.