James has serviced my air conditioning system several times. He has always been very friendly, professional, and polite. I greatly appreciate that the schedular is aware of my time constraints for appointments during the school year and accommodates accordingly.
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Convenience
My air went out on Tuesday at around 4 call your company and Kobe showed up about an hour later found the problem and showed up Wednesday morning first thing and now it is running quick reliable service I appreciate it very much
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Waited 6 days for the warranty company to have someone come out I'm just glad he called your company even though you're not working with the warranty company I would use your service at any time on I'm glad I got the extended warranty to have you guys come out twice a year
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Convenience
Overall Experience
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Convenience
Very resourceful. Has product and service knowledge to give me options that best meet my financial needs and provide service accordingly, thus saving me money!
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Convenience
Overall Experience
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Convenience
James came out and spent the time explaining all the things he found during the visit. One of my units was a bit low on charge and the other one was just a bit dirty, but overall in good health. The service was quick and he was very friendly, overall the experience was excellent and I look forward to using Autumn Air for the next checkup!
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Kolby is a great guy. Does a great job, and truly cares. Kudos to Kolby!
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Kolby was honest and not a salesman. No pressure and discussed options when the time comes for a new unit!
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Autumn Air has been servicing our heating and air conditioning for the past 6 years and they are always giving us great information and letting us know how our heating and air conditioning is doing.
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Preventative Maintenance Tune Up and Condenser Coil Clean on a Carrier unit, and one 80/5 Cap.
Preventative Maintenance on an Amana Gas Split System
Doing a preventative maintenance tune up on an air conditioning system and cleaning condenser coil.
Doing a preventative maintenance tune up on two ac systems.
Doing a preventative maintenance tune up on 2 air conditioning systems.
Service call on a Carrier unit, doing a wire repair and cap replacement.
Preventive maintenance tune up and coil clean on a day n night package heat pump system.
Groupon tune up and coil clean on a carrier gas split
Preventative Maintenance Heat Check on a Rheem unit for a maintenance customer.