Frank Is very knowledgeable and very nice gentleman and was always on time
Overall Experience
Quality
Convenience
Kolby showed up on time, was friendly and personable, and perform a checkup on our Heater/Blower unit. He was aware of some past issues we had with our unit and asked about that.
Overall Experience
Quality
Convenience
Frank was terrific: professional and very customer friendly. He was on time, changed my filters, completed his semiannual maintenance checklist, and took care of one problem with a coil that needed attention. I am very impressed with Frank and with the overall customer service: They call the day before to remind you of the appointment and call again to tell you he’s on the way to your home.
Overall Experience
Quality
Convenience
Frank is a very polite technician. He was very professional and explained everything well. I definitely made a precision decision choosing Autumn Air!
Overall Experience
Quality
Convenience
I was in such a bind over my A.C. and was dreading dealing with the entire ordeal but James at Autumn Air went out of his way to help me. Everything was upfront and honest. I highly recommend them!!
Overall Experience
Quality
Convenience
We had Autumn Air come out and fix the A/C when our former company couldn't. James saved the day and got us signed up for a maintenance plan which we ended up needing 2 weeks later when we had a different air conditioning issue (Sorry old A/C guy. We use Autumn Air now). What a lifesaver! Today Frank came out to thoroughly look over the air conditioning unit and do some preventative maintenance. These guys are all great and I'm relieved to know they're one call away. They're trustworthy, on time, honest, and feel like friends. You need these guys in your contact list.
Overall Experience
Quality
Convenience
I had a great experience with Autumn Air! James the tech was honest, friendly, on time, and efficient. I would totally recommend Autumn Air and would not hesitate to call them in the future for any AC service we may need.
Overall Experience
Quality
Convenience
Thanks for such a quick turn around time! Kolby was very thorough and didn’t leave until he checked things out multiple times to be sure his fix worked.
Overall Experience
Quality
Convenience
I always appreciate James prompt and expediate service. I have had my AC go out in the heat of summer and James always responds within a few hours of my call.
Overall Experience
Quality
Convenience
I reached out to Autumn air and spoke with the owner (Josh). I told him I was looking to add a split unit a/c to my garage to keep it cool in the summer when I do occasional work. We spoke on a Friday near close of business. Josh and I spoke again first thing Monday morning and he provided every possible detail you could want. SEER Options, Pricing, professional recommendations, rebate information if applicable, etc. I paid for the job in full Tuesday morning and the install happened THE SAME DAY. I contracted an electrician to run a dedicated circuit for the A/C and was welcomed home to a nice cool garage. Over all, I was very satisfied with the work, response time and information he provided. Would highly recommend Autumn Air for your A/C needs!
Overall Experience
Quality
Convenience
Did a preventative maintenance tune up on a gas furnace unit.
Doing a preventative maintenance tune up on a Rheem gas furnace.
Doing a preventative maintenance tune up on two goodman gas furnaces.
Doing a preventative maintenance tune up on a heat pump system.
Doing a preventative maintenance tune up on 2 furnace units.
Doing a tune up and an evap coil cleaning on a carrier unit.
Preventive maintenance heat check on an Amana has split system.
Doing a repair on an ac unit, and cleaning the condenser coils.
Doing a tune up on a Goodman split Ac system and cleaning the condenser coils.
