All communication was quick and helpful. Install experience was great and the area was left very clean. Price was very reasonable and less than other quotes!
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The service call was to remove and replace a Reliance water heater. The team was on time, professional and followed COVID-19 protocols. Time was taken to thoroughly answer any questions about the water heater. Pricing was competitive. Would recommend and use B.A.P. Heating Services again.
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Service was exceptionally professional, courteous, and patient. Work was done quickly and installation competently.
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Left my basement very wet and a bit messy. Turned off the gas to my clothes dryer by accident and didn't respond to my text when I asked about it (I am not very knowledgeable so I was just looking for reassurance that I needed to turn the knob back). Not the end of the world but could be better.
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Had a few of the local companies in for a quote and went with BAP after their visit. Communication was clear throughout the process and installation of the furnace and AC went smoothly. Technician provided thoughtful advice for maintenance and upkeep and showed interest in the product they provided. I would recommend BAP.
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Zero complaints about service. Installed on date planned, completed quickly, all questions answered.
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It was great. Fast turn around. Fireplace back up and running in no time.
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So happy that service was within half hour of my telephone call and he took time to explain everything to me. Of course I would wish that the service call cost less as it really only took about 15 minutes and no parts were required but assume it is within market range.
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Technician telephoned and arrived early. Technician was neat and knowledgeable about problem. Problem was fixed to my satisfaction.
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