Exceptional Service every time

Deborah from Woodstock, GA

Chris is an exceptional technician! Over the years he has installed our furnace, both AC units, air purifiers and extended additional air ducts to improve efficiency in our home. He is a trusted partner and always provides expertise, service and support in a professional and friendly manner. We stick with Bartlett BECAUSE of Chris. Never let him go!

Excellent service

Gaffney from Woodstock, GA

Jerry has been a long time friend and technician with Bartlett. Always nice to see him pleasant , friendly and reliable for questions regarding my home units.

Response from Bartlett Heating & Cooling:

Thank you, Gaffney, for this 5-star review of Jerry. We love seeing that over the years, Jerry has become a friend, as it is one of our goals to build relationships with our customers and not be just the "AC people". Thank you for your trust in Bartlett Heating & Cooling!

New system done right

Kevin from Woodstock, GA

Response from Bartlett Heating & Cooling:

Thank you for the 5-star review, Kevin! We are happy to hear you were impressed with the installation process. Thank you for choosing Bartlett HVAC to install your new Carrier HVAC system!

Great service very professional

Denise from Woodstock, GA

Response from Bartlett Heating & Cooling:

Thank you for the 5-star review, Denise! We are so happy to hear that you were pleased with the service Luis provided. Thank you for calling Bartlett Heating and Cooling!

Great service professional

Dave from Woodstock, GA

Luis came next day after our A/C failed. He was prompt, courteous, professional and quickly diagnosed and fixed the problem.

Response from Bartlett Heating & Cooling:

Thank you for the 5-star review, Donna! We are so happy to hear the Luis exemplifies all our company values and was able to repair your AC! Thank you for trusting Bartlett HVAC to keep your home cool this summer!

Great service, excellent & personable technician

ElizabetBeth from Woodstock, GA

Service technician had great expertise, very personable & positive attitude

Response from Bartlett Heating & Cooling:

Thank you for the 5-star review, Elizabeth! This review means a lot to us, because these are the qualities we strive to have. We are very proud to have Luis on our team. Thank you for choosing Bartlett HVAC for your AC maintenance!

Great!

John from Woodstock, GA

Found the problem quickly and I got a nice education session out of it to better help myself in the future. Really nice and friendly guy.

Response from Bartlett Heating & Cooling:

Thank you for the 5-star review, John! All of the Bartlett HVAC team are continually trained, so you will always get the best of the best. You spend more time in your home than we do, so we are always happy to inform you on the inner workings!

Outstanding Experience

Eddie from Woodstock, GA

The entire experience was seamless starting with our initial contact through installation. Everyone that we had contact with was professional and went above and beyond to answer all questions and make sure we were satisfied.

Response from Bartlett Heating & Cooling:

Wow! Thank you, Eddie, for this 5-star review of Brent and our team here at Bartlett Heating and Cooling. We might have to frame this, because this is exactly what we strive for! Now that you are a member of our Bartlett Service Agreement family, we look forward to providing you with outstanding service any time you need us!

Great service

Judy from Woodstock, GA

Chris is a great guy and is very knowledgeable about what he does. He is honest and I can trust what he says.

Response from Bartlett Heating & Cooling:

Thank you Judy! You are right about Chris and we are so glad to have him on the team. And we are so glad to have you as a loyal Bartlett Heating and Cooling customer :-). Thank you!

Always Great service

Gaffney from Woodstock, GA

Glad to have Jerry as our Bartlett technician. Always pleasant and professional. Knowledgeable in his job and keeps me informed on what I need to be aware of my 2 systems in my house.

Response from Bartlett Heating & Cooling:

Thank you Gaffney! Can you believe Jerry has been your technician for 12 years now? I know this 5 star review will make Jerry grin ear to ear. Thank you so much for being a Bartlett Heating and Cooling customer for over 30 years now. You are a very important and valued member of our customer family :-)

Exemplary service

Doug from Woodstock, GA

Professional, friendly and all around good guy.

Always great service

RT341 from Woodstock, GA

Response from Bartlett Heating & Cooling:

Thank you! And thank you for being a Bartlett customer since 1984! It means the world to us to have you as a "life long" customer :-)

Great service

RT341 from Woodstock, GA

Response from Bartlett Heating & Cooling:

thank you!

Always a pleasure!

Deborah from Woodstock, GA

Bartlett has been taking care of us for several years now. We purchased a home that was severely under supported by builder-level units in a home with large vaulted ceilings that became a virtual sauna in the summer months. I have the same dedicated rep who shows up twice a year to keep us in tip-top shape. All of our systems have been replaced over time. We’ve enhanced output with improved and additional duct work and we’ve added air cleaners now too. Bartlett Team is always professional, prompt and considerate of our home and they offer cost effective solutions and options. Never pressured or coerced. We are the coolest house on the block while maintaining lower energy bills than we had before.

Response from Bartlett Heating & Cooling:

It is OUR pleasure to be your HVAC provider! Thank you so much for this great and detailed review! I am so glad that we were able to install a new, higher efficiency and better designed HVAC system for your home. You ARE going to be the coolest house on the block :-). We really do appreciate you choosing Bartlett HVAC to be your go to company. We value your business and look forward to continuing to serve you.

Always Great Service

Gaffney from Woodstock, GA

Running late this time , but Jerry spends the needed time to make sure everything is in working order. He gives you a run down of what needs attention or everything is OK