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Super Helpful!! Prompt & available on short notice. Would highly recommend.
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Matt is a very good representative of your Co. He came quickly and went right to work~and answered & explained all of my questions. And he was very courteous. We will ask for him to come and service our AC again the next time too! Marie and Joseph Lounders
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We had excellent service from our first contact with you, to the actual implementation, to the payment and follow up!
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From our first contact with the office to the actual implementation of the unit everything was professional and excellent.
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Cliff really did a lot. I recently bought this house so I feel really comfortable now that it has had a good maintenance cleaning.
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Unit in back order for weeks. Not their fault. They tried their best.
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Overall Experience
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Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
indoor blower motor bad, ordered motor with parts send info into parts
Systems condenser breaker in panel tripped reset breaker ,unit drawing 16 amps but indoor breaker temperature at 120 installed breaker system is running for now but instructed customer on new equipment due to age and condition customer will call in the morning with decision, customer was previously quoted repairs
Service call completed, upon arrival check system operations and electrical components, noticed compressor amp are in LRA , recommended for system replacement, send quotes for new system replacement on the email on file
Service call completed, upon arrival check system operations and electrical components, noticed compressor amp are in LRA , recommended for system replacement, send quotes for new system replacement on the email on file
MECHANICALLY CLEANED INDOOR AND OUTDOOR UNIT .FLUSHED DRAIN LINE AND PAN. ADDED DRAIN TREATMENT AND DAWN. VERIFIED ALL AMP DRAWS AND ELECTRICAL CONNECTIONS. CHECKED ALL REFRIGERANT LEVELS AND TEMPERATURES. SYSTEM IS OPERATING NORMALLY AT THIS TIME. CUSTOMER ADVISED ME THEY HEARD A SQUEAKING NOISE FROM KITCHEN AREA. COULD NOT GET UNIT TO DUPLICATE THIS NOISE. WHIKE IN ATTIC I DID NOTICE A ROTARY ROOF VENT. VENT WAS TURNING WHILE THERE. NOISE COULD POSSIBLY BE WHEN ATTIC IS VERY HOT OR WIND IS CAUSING VENT TO SPIN FASTER CAUSING NOISE. INFORMED CUSTOMER IF NOISE HAPPENS AGAIN TO TURN OFF SYSTEM AND SEE IF NOISE HAPPENS WHEN UNIT OFF.
Gave quote for and built plan to run new thermostat wire for two systems.
Gave quote for and built plan to run new thermostat wire for two systems.
MECHANICALLY CLEANED INDOOR AND OUTDOOR UNIT. FLUSHED DRAIN LINE AND PAN. VERIFIED ALL AMP DRAWS AND ELECTRICAL CONNECTIONS. CHECKED ALL REFRIGERANT LEVELS AND TEMPERATURES. SYSTEM IS OPERATING NORMALLY AT THIS TIME.
14 Seer Carrier split straight cool air conditioners with 10kw electric heat digital thermostat. All new safety switches and auxiliary pants for indoor units. Concrete hurricane pads for outside system. All labor material and permits for complete job. Units will have a one-year parts and labor warranty
14 Seer Carrier split straight cool air conditioners with 10kw electric heat digital thermostat. All new safety switches and auxiliary pants for indoor units. Concrete hurricane pads for outside system. All labor material and permits for complete job. Units will have a one-year parts and labor warranty
Re-settable fuse not blown at time of arrival. Customer informed me that he noticed the thermostat slightly off of the wall plate and that after he reconnected it, the display came back. System has 24 Volts to the thermostat. Opened the cover to the thermostat several times and discovered it is quite loose. Replacement of the thermostat would be going overboard due to type and cost. Recommending customer either leave cover completely open or pushing back onto the plate after every time touching it.
Re-settable fuse not blown at time of arrival. Customer informed me that he noticed the thermostat slightly off of the wall plate and that after he reconnected it, the display came back. System has 24 Volts to the thermostat. Opened the cover to the thermostat several times and discovered it is quite loose. Replacement of the thermostat would be going overboard due to type and cost. Recommending customer either leave cover completely open or pushing back onto the plate after every time touching it.
Sound system Frozen up. Was able to determine that TXV in indoor unit is sticking shut causing unit to pump down slightly. Also suction accumulator is extremely Rusty due to age of system recommend new TXV and suction accumulator. Also left pricing for new equipment on system. Homeowner will speak to their son about options and let us know
Found tstat blank. No float switch, replaced dead batteries in tstat. Ran unit, 60â° air coming out supply.
System has a partially clogged drain line, poured a gallon on water down drain line to verify. Drain line took it all but some clumps of debris came out and system is draining better. Customer wants nephew to unclog drain line himself to save on charge. Ensured pepper low voltage going to all systems and that electrical connections are tight. System is running fine.