Overall Experience
Quality
Price
Convenience
It's nice to have all around good customer service from the initial phone contact to the service technician would recommend thanks
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Totally professional. Took time to fully answer questions.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Very nice person easy to talk to and very polite
Overall Experience
Quality
Price
Convenience
Mike Berry did a great job on my systems tuneup. Excellent technican. Punctual, professional and efficient.
Overall Experience
Quality
Price
Convenience
Check up complete continue yearly maintenance thank you
Customer not home when I arrived. Contacted customer via phone and they were at doctor's office. Customer will call when they get back to reschedule
Found system low on refrigerant added 1 lb of r410a to unit system has been being topped off before. Customer did not want pricing for new equipment
Upon arrival outdoor unit out of refrigerant, found leak in outdoor high pressure switch stop, repaired evacuated to 400 microns held for 5 minutes recharge system system operating normally at this time instruct customer compressor is a little bit on the loud side
Mechanically cleaned indoor and outdoor unit. Flush drain line and pan. Added Dawn and drain treatment. Verified all drawers and electrical connections. Checked all refrigerant levels and temperatures. System is operating normally at this time
Customer called due to a bedroom that is much warmer than the rest of the house. Recommend removing supply from mixing box patching hole and running new supply 8 inch flex directly from pleanum to bedroom. Also run a 9inch flex from return to bedroom installing a 12x12 return grill. 75ft of 8inch and 75ft of 9inch.
REPLACEMENT OF BAD DUAL RUN CAPACITOR. SYSTEM is operating normally at this time. Did recommend customer have us out to do full maintenance on system
Customer called due to condenser fan motor not operating. Found condenser fan motor to be bad due to system age and condition recommend replacement over repair Customer agreed to repair over replace. Replaced condenser fan motor checked system operations in cooling all ok. System operating correctly at this time. Leaving courtesy quote for replacement.
Installed temporary condenser motor
Found unit low on refrigerant. Added 3 lb of R22. Owner knows of small leak in system. Let's pricing for new equipment
Customer called me back when I was in route in said water was coming out now and wanted to cancel call
Upon arrival found filter impacted remove filter started machine,over all system in poor shape, evap impacted and there is a low voltage short that appears intermittently, suggest replacement over any repairs due to age and condition left estimate on new
Customer out for the evening, explain Wi-Fi over the phone. Please reschedule for tomorrow check with customer for time.
