He was very polite, nice and explained what the issue was with the unit. I need a new unit but the cost seemed was too high. Nothing to do with Murphy.
Was at my house within one hour from my phone call at 6 PM. Was completely fixed by 7:15 PM.
He's very knowledgeable 0n HVAC, very friendly, he was here early. And most importantly everything works great ! Thankyou
Very overwhelmed how courteous and pleasant he was from beginning to completion. 🥰
For 13 years Bay Area has been my exclusive HVAC service and support. No matter the time or level of problem they are quick efficient and reasonable. All their technicians are top notch, honest and thorough.
Like I said the tech was very nice, polite and knowledgeable.
Good Job Mike, appreciated your well good nature and professionalism. See you next time round.
Checked over system system is running at current moment and amp draws are within range did not find any problem with TXV at this time but suggest to customer to replace system due to age and condition, left estimate on new,cust purchase new
Ordered evaporator coil oil add a 3 pounds of refrigerant unit is cooling at this time cannot guarantee how long charge will hold evaporator coil has leak in it
Thermostat was knocked off of wall replaced with wifi stat and set up. ACC wire did not connect replaced. Drain was clogged and float tripped. Flushed drain. Schedule cleaning for another day. dehum operates
Water leak none air conditioning related.
Wiring for door bell,explained wire for door bell is not hooked up together on 240 v breakers A/C OR A/H
Checked operation of unit, found leak in indoor coil, explained leak in indoor coil. Customer will shop around.
Had no call to y circuit upon arrival cycled ah breaker then system worked. Explained it could possibly be tstat advised customer call if happens again call .no charge per 475.
Customer said he heard chattering from unit. Started unit several times and had no issues at this time. Cleared drain line trap and placed panels back on unit and secured.
Annual service clean and check system, flush drain. Unit information is incorrect see pictures. 20 x 22 filter, drain is positive flow and needs no trap. System operates normal.
Upon arrival found outdoor condenser breaker off turn back on system is now running but looked into a little further found return static at a 1.2 return static found a AO filter in the Attic return to remove filters retest it return static now at a .58 still awaiting parts ordered. Left estimate on return filter grills customer is going to look into his own options,cust also had filters in home instructed cust
1st yr warranty tripping on float switch flushed cleaned drain pan and line added dawn cycled tested unit running at this time
Had power glitch causing compressor to run backwards had homeowner shut off unit and turn back on she said wasn't cooling so I arrived unit cooling at this time
Found loose connection on common wire on capacitor tightened and unit running at this time
Call back completed, fixed previously repairs, tested equipment, all systems vitals are good at this time