Overall Experience
Quality
Price
Convenience
Great service and very informative to get our unit working
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Very satisfied I’m so happy with the results
Overall Experience
Quality
Price
Convenience
Amazing response time and the best customer service ever!! Could not be more impressed with how we were treated and how quickly and efficiently our repair was completed.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Fou d straight cool with 10kw electric heat package unit operating properly in heat. Breaker tripping after a few minutes of operation. System fed with #10 THHN wire and no service disconnect. Cannot read mca or mop on unit label anymore. Reccomend replace wire from panel with circuit of at least 6 thhn or 4 romex to new service disconnect and then appropriate whip into system.
Moved hurricane clamp from access panel to center front of machine marked heat strip size mark breaker for AC and breaker panel unit ready for reinspection
15.5 SEER 10-YEAR PARTS AND 1-YEAR LABOR WARRANTY
15.5 SEER 10-YEAR PARTS AND 1-YEAR LABOR WARRANTY
Customer simply needed instruction/demonstration on using of controller
Upon arrival i turned on the heat. The homeowner had already burnt dust from heat strip and does not smell anymore. I ran the system and it made set point quickly and I raised again and made that set point as well. I explained new system functions and stat operations that he is having installed next week.
Upon arrival there was no low voltage signal from stat. There was not enough wires to switch colors. I quoted new stat wire to repair problem. Also discussed new units for this location and another.
Found water in primary float cup, after much vacuuming and flushing algar out of primary pan it is determined the auxillary connection on the pan has a dam which prevents water from draining back out of float cup. Treated primary pan with Viper enzyme. design of unit prevents direct access to drain connections
Upon arrival the blower motor would not start. This caused system to ice up. I submitted a request for quote. Homeowner is going to call office with payment for today's service.
upon arrival the homeowner vacuumed pan and drsinline but system would not start. I found open float switch. After permission from homeowner I replaced float and it is cooling and draining at this time.
upon arrival i removed pand vacuumed pan and drainline. I then hooked shop vac outside and flushed multiple times. It 8s cooling and draining at this time.
service call completed, system down and out , unit had a blown run cap in the air handle, during diagnostic found the compressor winding are open , system is down and out , this is a rental property, if client want to replace unitbor fix equipment, call to schedule a appointment
service call completed, system down and out , unit had a blown run cap in the air handle, during diagnostic found the compressor winding are open , system is down and out , this is a rental property, if client want to replace unitbor fix equipment, call to schedule a appointment
System thermostat blank. Checked power to System, no power. Evidence of possible water damage from roof leak at main electrical panel. Advised need to call electrician to evaluate.
system maintenance on heatpump system Service titan would not take check must deposit check