The service we received from Mike Barry was awesome! While I was present to assist my dad if needed (he is elderly and very hard of hearing), Mike made sure that my dad understood what the issue was with his AC system and what was needed to resolve the problem. Mike gave him a run down on his options and together they arrived at the best solution for him. I greatly appreciate how quickly Bay Area responded and the time, respect and curtesy Mike gave my dad. In a time where the elderly are often taken advantage of, it was heart warming to observe the kindness that Mike showed my dad today. I sincerely hope that Mike is recognized for this great customer service! Sincerely, Diane Quimby
