Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Best service and value- Better than Expected- prompt professional and very qualified
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Would not help Bay Area for me to give my opinion. Was told one thing and did not deliver services as promised until I made a phone call to find out why. The left hand doesn’t know what the right hand is doing. My neighbor had a similar experience.
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W were very pleased with the job that Giovani & Sal did on taking out the old unit and installing the new unit. Have used your service before and will continue to use you company if needed and recommend you to all our friends.
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Service tech is as very honest, informative, and cared about his customers. He explained that our service call checked out good with nothing but honest and good things to say while giving reputable advice for future visits. No pressure felt.
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Overall Experience
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Great service by Pete Costanzo. He goes above and beyond and answers all our questions regarding our AC unit.
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Overall Experience
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He was very knowledgeable and I appreciated the phone call.
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Convenience
1 year labor and parts 5 year compressor
Could not get ahold of maintenance supervisor. Called and left message. Need to reschedule.
Customer called due to system not operating found systems indoor blower motor module to be bad. Leaving two estimates for cost of replacing module if part covered under warranty or not covered under a warranty. System is not operating at this time.
17 yr old system, R22. Low refrigerant. Added 2 lbs R22 and check operation. System operating and draining at this time. Advise customer of leak search costs, they declined. Quote new equipment. No guarantee that refrigerant levels will maintain due to history of leaks. Recommend replacing system due to age and condition of equipment.
found fan relay bad to A/H. Variable speed blower . 24 volt time delay fan relay. Had to order part. Part is ordered. Gave price of $317 to install new fan relay. Will need rescheduled. Had to put jumper in to have fan until board is installed.
Annual ac tuneup and cleaning. I checked refrigerant pressures. I checked temp splits. I checked all amp draws and heat strip. I checked capacitor and contactor. I waxed outdoor unit and cleaned both coils. I flushed drainline multiple times. I checked blower wheel and was clean. I did not find any issues at this time.
Annual ac tuneup and cleaning. I checked refrigerant pressures I checked temp splits. I checked all amp draws. I checked capacitor and contactor. I waxed outdoor unit and cleaned both coils. I flushed drainline multiple times. I checked blower wheel and was clean. I did not find any issues at this time.
Annual ac tuneup and cleaning. I checked refrigerant pressures. I checked temp splits. I checked all amp draws and heat strip. I checked capacitor and contactor. I waxed outdoor unit and cleaned both coils. I flushed drainline multiple times. I checked blower wheel and was clean. I did not find any issues at this time. Please mail invoice.
Annual ac tuneup and cleaning. I checked refrigerant pressures and static pressure. I checked temp splits. I checked all amp draws and heat strip. I checked capacitor and contactor. I waxed outdoor unit and cleaned both coils. I flushed drainline multiple times. I checked blower wheel and was clean. I did not find any issues at this time.
Annual ac tuneup and cleaning. I checked refrigerant pressures and static pressure. I checked temp splits. I checked all amp draws and heat strip. I checked capacitor and contactor. I waxed outdoor unit and cleaned both coils. I flushed drainline multiple times. I checked blower wheel and was clean. I did not find any issues at this time.
Ran complete system tune up. System working within factory specifications. Cleaned and flushed drain. Cleaned and treated coils and drain.
Service call,, #1 system not working Systen #1, blower is bumping in effort to start 1/2hp Office to quote OEM as opposed to greenspeed
Annual ac tuneup and cleaning. I checked refrigerant pressures and static pressure. I checked temp splits. I checked all amp draws and heat strip. I checked capacitor and contactor. I waxed outdoor unit and cleaned both coils. I flushed drainline multiple times. I did not find any problems at this time.
Blower motor not operating. Ordered new motor. System down.