My heat wasn’t working Giovanny was kind curious and got my heat back up in no time great service and customer service.....
Overall Experience
Quality
Price
Convenience
We've had problems from the beginning. Every time they come out to fix something, it's a different story as to what is wrong. They don't fix it. They quote regulations and not what we requested from them to replace our broken unit.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
We appear to have somewhat of a solution. Will monitor and let you know if the problem is resolved.
Overall Experience
Quality
Price
Convenience
Great service very fast and efficient, and surprisingly was here early.
Overall Experience
Quality
Price
Convenience
two of your technicians, one two separate serviced our AC unit for a drip problem. Even though they both assured us that the problem was fixed it is not. Water is still dripping from the unit and causing damage to the ceiling tile.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Contacted Bay Area for a second opinion and found that the problem originally diagnosed by another company was not the problem at all.
Overall Experience
Quality
Price
Convenience
Returned to job site, providing quote of addition of a return vent 18x24 stand grill through closet wall , client stated will call to set up a date of job completion
Perform yearly maintenance checks. ID fan motor continues running constantly. Ordered new module. Customer requests bill to home address. Called, left msg.
Picked up filters and delivered, completed Invoice In the job order 97165082
service call completed, no heat upon arrival, check and tested system, found heat element wasn't energized due a loose wires on the high voltage, reconnect and tested system, all systems vital are good at this time
Service call completed, upon arrival, outdoor communication error displays on the thermostat, high voltage is presente at the contactor but not reflected at the thermostat Service tech menu , provide with options and recommendations for system replacement or repairs, client will call with a decision for the unit
Found house had a new service installed. Electrical service. Whoever did install did not make proper butt- splice ad t burnt out. Need an electrician to come install this properly. Note: Could be done with weather tight box cut into the 1" riser and new wire pulled up t breaker.
Found no problems with blower motor. Found 24 volt fuse link blown. Replaced fuse and tested system Heat, cool, and call for blower only. Checked for low voltage short and found none. System now working properly.
Found that the HPS was stuck open. Bypassed the HPS and tested the system in heating and cooling and all is well. Need to order the HPS and return to replace it. Adjust the subcooling to spec once it's repaired.
found i.d fan motor not working did not have instock. Customer want to see price of both oem and replacement motor.
Need to change air handler on this install to an Fv002 air handler with 50 inch drain pan see new estimate using fv002 air handler please delete old project please call with new change out date
Completed call , system up and running upon arrival, all systems vital are good at this time
Found the breaker turned off for the heat and the range. The customer is having work done in the house and we believe someone turned it off by mistake. Turned the heat breaker on and ensured the system started.
Found board not to be a problem. Return board if possible. No charge for board that didn't solve problems. Note: Quote given
All work had to be done on other unit only
Removed ECU took box off wall disconnected water lines not leaking cleaned up the evaporator and condenser coil. Add ed 6x10 return grill and box to existing flex duct sealed line chase covers