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Steve, as he always has in the past, provided us with superb maintainence on our yearly service and cleaned out lines along with checking out our unit thoroughly. We have used Bay Area for over 22 years and we feel they are the best in Citrus County.
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With the purchase of a new ac/heat pump system a little over a year ago from Bay through their sales and service tech Shawn, I have been very happy. My entire electric bill has been reduce 50%. I keep the same tech for continuity, not to mention he is personable, and excellent service tech.
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Steve gives excellent service. He listens and answers any questions we may have. We request him every year.
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Steve Fitzgerald is an extremely knowledgeable and very personable employee of Bay Area. In the several years that Steve has been maintaining our HVAC I've not had a single reason to question his judgement or his work. He is, always, a credit to himself and to the Bay Area organization.
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Shane was exceptionally informative. Explained what he was doing as he proceeded with his work.
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Steve was thorough. And he Offered me an alternative to my monthly filter Exchange. Great communication skills.
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Best technician that has ever been to our home. Very thorough, on time and very polite. Very pleased with his service which we have not always been able to say about other tech.
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Steve Fitzgerald never disappoints. He takes great care of our AC systems, and we value his service...always ask for him!
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Maintenance completed. Checked all electrical connections, amp draws and refrigerant levels. Cleaned indoor and outdoor coils with coil cleaner. Treated drain pan with antimicrobial spray and pan tablets. Flushed drain line out and treated with dawn soap. System is operating at this time.
Customer called due to high electric bill and system not working properly found system to have extremely dirty condenser coil cleaned condenser coil. Also found system to have a bad indoor fan motor module ordering new module. System indoor fan motor will not shut off.
Maintenance completed. Checked all electrical connections, amp draws and refrigerant levels. Cleaned indoor and outdoor coils with coil cleaner. Treated drain pan with antimicrobial spray and pan tablets. Flushed drain line out and treated with dawn soap. System is operating at this time.
Maintenance completed. Checked all electrical connections, amp draws and refrigerant levels. Cleaned indoor and outdoor coils with coil cleaner. Treated drain pan with antimicrobial spray and pan tablets. Flushed drain line out and treated with dawn soap. System is operating at this time.
Customer concern was OD Unit condensating during heat mode and no water coming out of drain line. Assured customer, OD unit will condensate in heat mode and explained no water will flow out of drain line during the heat mode. Checked all electrical connections, amp draws and refrigerant levels. Unit is running normally at this time.
Maintenance completed. Checked all electrical connections, amp draws and refrigerant levels. Cleaned indoor and outdoor coils with coil cleaner. Treated drain pan with antimicrobial spray and pan tablets. Flushed drain line out and treated with dawn soap. System is operating at this time.
Maintenance completed. Checked all electrical connections, amp draws and refrigerant levels. Cleaned indoor and outdoor coils with coil cleaner. Treated drain pan with antimicrobial spray and pan tablets. Flushed drain line out and treated with dawn soap. System is operating at this time.
Installed new line set cover. Insulated with foam spray. Contractor asked about shroud for drier vent, told him I would tally with Dale about it.
Estimate to add supply and return to back bedroom
Found system shut off on compressor overheating lockout code. Took off locking calls to check refrigerant standing pressure. Noticed oil around liquid line service valve. When the call was removed the Schrader core was leaking. Adjusted Schrader core until leaking stopped. Performed leak search through while system with no findings, other than by the leaking service valve. 2nd tech checkout- leak repaired still low charge, ran in pumpdown mode to prevent low lockout while changing, changed to heat check charge. system very low,allowed unit to equalize to correct pressures Mr. Keeps house very warm, 78 in door temp. Is ordered New sensor can recheck system when installing part
On arrival found that the dining room area RTU has a crack in the condensate pan that is causing water to leak into the ceiling. We will need to provide a quote for pan replacement. Also took information for kitchen RTU replacement quote, including moving ductwork into bathrooms, new thermostat, move thermostat to new wall.
Pumped system down and replaced condensate pan with warranty part. Reconnected system and added liquid line filter drier. Pressure tested and evacuated system. Verified condensate drain will function properly. Recommissioned system and verified proper system operations.
Found that there is a leak in the outdoor unit that will need to be repaired, deactivated heat pump for the time being. System will be able to produce heat in emergency heat mode which I have set. We have availability tomorrow to come back and perform the leak repair to get the system back to 100%.