as usual Bay area is always professional. great service Tech
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Shane washed and cleaned the coils inside the condenser which most don't do., He is very personable and did a great job.
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Excellent as always from Bay Area AV
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Bay Area always provides excellent service! Mike was right on time, performed thorough service and was very friendly!
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RHirsh did a great job and I appreciate his expertise in fixing our problem
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I thought the service representative was very knowledgeable and efficient
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This is An Estimate to Install A New Carrier 14 seer Heat Pump.
Call back completed, fixed previously repairs, tested equipment, all systems vitals are good at this time
System had a clogged drain line causing the Overflow kill switch to trip and shut off the unit. Clean the drain line and drain pan and treated both with an antimicrobial agent. System is running Cooling and draining fine
Cleaned indoor and outdoor coils as well as drain line and treated drain pan with antimicrobial agent. Checked all electrical connections and amp draws as well as refrigerant circuit pressures and temperatures. Unit is running fine.
Unable to reach customer. Rescheduling the call
Customer said they were replacing their system here soon and that they did not want a tune-up performed on their current system.
Service call completed, client has concerns about a air filter change reminders, reset thermostat reminders , advised client to replaced air filter regularly, all systems vitals are good at this time
Replace contactor on unit. Verify that unit with turn on and off when a call with present or not present from the thermostat. Unit is functioning the way that it should.
Service call completed, check system electrical components and refrigerant pressure, upon arrival system operating normal, air filter was very impacted, advised client to replaced air filter regularly
System pad a dirty drain pan and an extremely impacted media filter. Stanpac in media filter increased the negative static pressure in the cabinet, that combined with the debris in the drain pan cause the water to drain into the auxiliary drain pan and ultimately drip into the garage. Clean the drain pan and the drain line treated with antimicrobial agents. Shop-Vac dry the auxiliary drain pan and removed the media filter. Putting a reschedule call for us to come out and bring them a replacement filter. Unit is running Cooling and draining fine at this time.
Customer informed me that system was freezing up and that there was no airflow coming through the ducts even though the blower motor was running. Inspected the duct work underneath the home and scrubbed it down the evaporator coil. After doing so the system still freezing up. Customer requested estimate on coil pull and clean. This is not recommended on such an old system as it can die very shortly after the procedure is complete. Recommend system replacement.
System had a failed blower motor. Needs to be replaced. Suspect that power outage caused blower failure due to circumstance. Ordered the motor and will come back asap to replace.
Service call completed, upon arrival drain pan safety switch open. Drain pan was full of water, drain and flush condensation line , check system operations, system is operating at this time
Service call completed, upon arrival client stated system was operating normal, check system operations and found low voltage wire loose at the condenser unit, re attached wire and check system operations, no heater element was operating when system calling for cool , system is operating at this time