Thank you very much for your AC services. We will be using Marc for all our AC needs. Thank you
Excellent and cordial customer service. Technician was very through in completing the work and performing the necessary Quality checks.
Jeff is awesome. In fact I asked for him.
Jeff, air conditioning technician, was thorough in checking both the outside air conditioning unit and the inside handler. I especially appreciated his willingness to take time to solve the problem I expressed about the feeling of stickyness in the house. The adjustment certainly makes the house feel more comfortable during the day. The only concern I have is that the thermostat shows about 4 degrees less than what it is set for. I hope the dehumidifier running does not increase my electric bill. Jeff offered to come back and adjust the humidity/air temperature if needed. This is going above and beyond excellent customer service.
Jeff was very professional and informative. He even informed me of a duct service that could be the cause of plaster dust and eliminating it, which I am going to have done. He also gave me estimates on replacement a/c system for next year. He solved my overflow of the condensation problem which was the reason for the service.
the 3rd tech I've had come out and everyone was exceptionable. I knew nothing about Bay Area so I took a chance since my experience with Acree was a nightmare. As you can imagine, I had some trepidations, but I was pleasantly surprised and greatly satisfied with my choice.
Replaced 2 FILCAB filters that were pre paid for.
Completed the maintenance inspection.
System cleaning and tune up
Found a bad blower motor.
Installed and configured customer supplied nest thermostat
One system . 5 ton straight cool split system with 10 kw electric heat 4 filters total. Air handler located in closet with easy access. Condenser located on ground in back of building. Filters are in ceiling. Will need two 22"Ã—22"Ã—1" filters and two 12"Ã—24"Ã—1" filters. All filters can be reached with 6 foot step ladder. System make Tempstar Outdoor Model N4A360AKC300 Serial E121409714 Indoor Model FSM4X60000AT Serial A110286011
Installed new Ecobee thermostat from doa install
18 SEER 10-YEAR PARTS AND 1-YEAR LABOR WARRANTY
System maintenance on heatpump system
FOUND TXV NOT WORKING properly. Need to order and replace. Also need to work on getting more return air to system. Static pressure is high on return side of a/h. This likely is what caused TXV malfunction. Needs addressed. charge up with 2 lbs 410A to keep from freezing up or at least help until new TXV is installed. Note: customer is going to leave doors open to air handler and utility room for now. He is getting louvered doors to both.
U it off on float safety switch, flushed drain and treated with viper drain treatment.
Installed new Evaporator coil, TXV, and Drier. Used 2 lbs 410A to get to proper charge at 11 Â° . System now working properly. Vacuumed down to 258 microns. Qtd $781 total
Cleaned and flushed blocked condensate drain line. Added drain tablets and viper pan spray. Restarted and tested drain line.