Jeff, air conditioning technician, was thorough in checking both the outside air conditioning unit and the inside handler. I especially appreciated his willingness to take time to solve the problem I expressed about the feeling of stickyness in the house. The adjustment certainly makes the house feel more comfortable during the day. The only concern I have is that the thermostat shows about 4 degrees less than what it is set for. I hope the dehumidifier running does not increase my electric bill. Jeff offered to come back and adjust the humidity/air temperature if needed. This is going above and beyond excellent customer service.