Company this size I would think you would have more than one service tech on Saturday night. I called himat 7 pm and he said he was completely booked up and would not be able to get to in until Sunday. Had elderly in laws in town from power outage in Ocala. So hot had to take everyone to hotel not knowing when tech could get to us on Sunday.. Thank goodness he came am Sunday. Past AC folks were 24/7 for emergency outages. Always had great experiences with BAAC other than this past weekend. Just my 2 cents
