We had a birthday party to go to, and our A/C went out, and did I mention it was a Saturday and Sunday we were having a whole house full of people. I never used Bay Area air before, so I didn’t know what to expect. All I can say is I was extremely thankful they sent Glen. He trouble-shot the issue quickly, and we were up and running faster than I expected, and we were able to go to my brother-in-laws birthday party. Glen saves the day, and I would have no hesitation recommending Bay Area A/C.