Overall Experience
Quality
Convenience
JIM WAS PROFESSIOAN AND SOLVED ALL OF QUESTIONS . nICE TO HAVE GREAT SERVICE.
Overall Experience
Quality
Convenience
Overall Experience
Quality
Convenience
Chris knew my system in and out. He was able to explain everything to me and was so polite and fun to talk with. I will always request him to service my heater, a/c and boiler units. Exceedingly happy with his professionalism.
Overall Experience
Quality
Price
Convenience
Replaced hot and cold shut off for delta faucet in bathroom upstairs with motion sense delta faucet. Not getti;g any pressure. Replaced multi turn stops with new quarter turn stops and problem persists. Got in touch with rampart to find solenoid but it has been discontinued. Customer will be getting new faucet and having us install. Also replaced dual stop hot side for kitchen faucet as well as customer provided kitchen faucet. 2 year warranty ty parts and labor on everything minus the faucet itself.
Foxfield Gas boiler Value maintenance Paid in full check Review # yes
39051.92 Gallons noted at the beginning of troubleshooting on the water meter. Shut off the main water supply valve to the home located in the basement and observed the meter to find no noticeable water leakage between the water meter and the home. Opened up the shut off valve on the main water supply to the home and walked back out to the meter to observe once again if there are signs of water leakage in the home, excluding the radiant heating on the lower level. After approximately 10 minutes, no signs of leakage noted at water meter. Per telephone conversation with Chris McQuiston, found out that the radiant heat is pressurized constantly, and therefore, the zone valves do not have to be turned on to check for leaks underneath the slab. The hot water heat system is pressurized at approximately 12 to 15 psi. It has been determined that there are no water leaks from the meter to the home and throughout the home, including the hot water heater system. 39051.92 Gallons noted at th
Chris McQuistion came out due to needing to finish a job. Customer did not have another port for other gateway to hook up thermostats. Was able to hook up thermostats today and gateway. Tested everything properly. System is heating and operational at this time according to manufacture specifications. This is a continuation of previous job and not call back or warranty.
Chris Rosales Came out due to no cool upon arrival found unit is off, turned unit on and system started too cool home. Recommend AC tune up, customer agreed. Found system is cooling at this time, condenser run cap is weak on fan side and AC coil has rust marks. Customer does not want to replace run capacitor at this time. Customer paid $354 with a credit card.
Chris McQuistion came out due to wanting safety and tune up performed on air conditioner. Performed the safety and tune up checklist provided with the service agreement plan. Found really low delta t of 15 degrees. Found very clogged outdoor coil where the jacket would need to be removed to be cleaned. Found contactor pitted and burned. Found capacitor is failing and rusting. Found condenser fan motor failing. Has oil dust around the outside which is signs of failing. Provided options for repair. Customer agrees to to peace of mind. Unfortunately I will have to order these components. Rescheduling customer for Wednesday between noon and 2 pm. Will collect full amount upon completion. Will need to get a 60/7.5 mfd capacitor with order. Chris McQuistion came back with components. Turned unit off. Took jacket off of condenser and cleaned thoroughly. Took condenser fan motor apart. Replaced with brand new fan motor. Replaced capacitor with brand new capacitor. Replaced contactor with brand
