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AJ gave us excellent service and clearly explained the issue he found. He was able to resolve what had to be done and had the office set up the service call that will be needed.
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Tech was on time, courteous, professional and informative.
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Ran into a problem with our thermostat during routine maintenance that was beyond routine. Benson's responded right away; sending not only a replacement for the thermostat but also a supervisor to troubleshoot the problem with the thermostat. Required 2 1/2 hours to identify and correct the problem. We were really impressed with the way this problem was handled and resolved. Could not have asked for better, more professional, or quicker service. Most impressed with the supervisor's work, interaction with us, and attitude as he worked to track down the problem.
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Polite, knowledgeable. and very friendly! Hope he will be our regular Bensonson’s staff member caring for our home. outstanding service provider!!!
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My service tech Emonte was simply amazing Installed, programmed thermostat making sure connected to network plus making sure l understood how programming works thank you
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Ray is awesome very attentive and knowledgeable. Explains his findings and what can be done preventative maintenance standpoint.
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Technician knowledgeable answered all my questions took time to show how to change filter mounted in ac unit
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Aiden is a very thoughtful and careful technician
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Punctual, efficient, listened and responded to my requests, very polite, explained completely and exactly what was needed and done
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Today, I arrived on site and performed a summer time maintenance on your HVAC equipment. Here is a summary of my findings and actions: Overall Equipment Condition: - Good Indoor Unit: - Location: Closet - Type: Air Handler - Picture: [Provide picture if available] Area Unit Services: - Whole home Filtration: - Respicare - Checked today Filter: - Size: 19.5x20 - Picture: [Provide picture if available] Indoor Coil: - Condition: Good, Clean Outdoor Unit: - Location: Side of House - Type: Heat Pump - Picture: [Provide picture if available] Outdoor Coil: - Condition: Fair, Clean Tested and inspected electrical components: - Blower Motor - Condenser Fan Motor - Compressor - Blower Run Capacitor - Compressor Run Capacitor - Fan Run Capacitor - Contactor - Defrost Control Board - Electrical Wiring Inspected components in good condition and working properly: - Blower Wheel - Electrical Wires Secured - Primary Drain Pan Tested for Carbon Monoxide: - N/A Temperature readings: - Return
Upon arrival found only indoor unit running , found cause to be a weak dual run capacitor. Replaced capacitor via warranty. System now working properly at this time. Paid via card. Thank you for your business.
Today, I arrived on site and performed a summer time maintenance on your HVAC equipment. Here is a summary of my findings: Overall Equipment Condition: - Good Location, Type, and Picture of Indoor Unit: - Attic - Air Handler Area Unit Services: - Whole home Filtration: - Pleated 2-6" - Checked today - Replaced today Filter Size and Picture of filter: - 20x25x5 Condition of Indoor Coil: - Good - Clean Location, Type, and Picture of Outdoor Unit: - Side of House - Heat Pump Condition of Outdoor Coil: - Good - Clean - Cleaned today Tested and inspected these electrical components on your equipment and they are working properly within manufacturers recommended specs and amperage's: - Blower Motor - Condenser Fan Motor - Compressor - Blower Run Capacitor - Compressor Run Capacitor - Fan Run Capacitor - Contactor - Defrost Control Board - Electrical Wiring Tested these electrical components on your equipment and they are not working properly or not within manufacturers recommended
Today I performed a routine maintenance on your American standard heat pump split system. I checked all electrical connections on both the indoor and outdoor equipment, changed the air filter, flushed the drain line, checked the capacitor, ratings, and washed the condenser outside. Your system is operating properly at this time .
Today, I arrived on site and performed a summer time maintenance on your HVAC equipment. Here is a summary of my findings: Overall Equipment Condition: - Good Indoor Unit: - Location: Attic - Type: Air Handler - Picture: [Attach picture] Area Unit Services: - Whole house Filtration: - Pleated 1" - Checked today Filter Size and Picture of filter: - 20x25x1 - 12x12x1 - Picture: [Attach picture] Condition of Indoor Coil: - Good - Clean Outdoor Unit: - Location: Side of House - Type: Heat Pump - Picture: [Attach picture] Condition of Outdoor Coil: - Good - Clean Tested and inspected these electrical components on your equipment and they are working properly within manufacturers recommended specs and amperages: - Blower Motor - Condenser Fan Motor - Compressor - Compressor Run Capacitor - Fan Run Capacitor - Contactor - Electrical Wiring Inspected these components on your system and they are in good condition and working properly at this time: - Blower Wheel - Primary Drain Pan -
Today, I arrived on site and performed a summer time maintenance on your HVAC equipment. Here is a summary of my findings: Overall Equipment Condition: * Good Indoor Unit: * Location: Attic * Type: Air Handler * Picture: \[Attach picture\] Area Unit Services: * Whole house Filtration: * Pleated 2-6" filter * Replaced today Filter Size: * 20x20 * Picture: \[Attach picture\] Condition of Indoor Coil: * Good * Clean Outdoor Unit: * Location: Side of House * Type: Heat Pump * Picture: \[Attach picture\] Condition of Outdoor Coil: * Good * Clean Tested and inspected electrical components: * Blower Motor * Condenser Fan Motor * Compressor * Compressor Run Capacitor * Fan Run Capacitor * Contactor * Electrical Wiring * All working properly within manufacturers recommended specs and amperage's Inspected components in good condition and working properly: * Blower Wheel * Secondary Dra
A+2000 14in bulb has been replaced and installed and the system is working properly. Thank you, have a great day! In Crawfordville, FL
Today, I arrived on site and performed a summer time maintenance on your HVAC equipment. Here is a summary of my findings: Overall Equipment Condition: - Good Indoor Unit: - Location: Package Unit - Picture: Available - Area Unit Services: Whole house Filtration: - Pleated 1" - Checked today Filter: - Size: 20x20x1 - Picture: Available Indoor Coil: - Condition: Good, Clean Outdoor Unit: - Location: Side of House - Type: Package Unit - Picture: Available Outdoor Coil: - Condition: Good, Clean - Cleaned today Tested and inspected electrical components: - Condenser Fan Motor - Compressor - Blower Run Capacitor - Compressor Run Capacitor - Fan Run Capacitor - Contactor - Electrical Wiring Electrical component not working properly: - Blower Motor Inspected components in good condition and working properly: - Blower Wheel - Primary Drain Pan - Electrical Wires Secured Inspected components in poor condition and not working properly: - N/A Tested for Carbon Monoxide: - N/A Return
Today, I arrived on site and performed a summer time maintenance on your HVAC equipment. Here is a summary of my findings: Overall Equipment Condition: - Good Indoor Unit: - Type: Mini Split - Location: Sunroom - Filtration: Washable - Filter Size: Mini - Condition of Indoor Coil: Good, Clean Outdoor Unit: - Type: Mini Split Condenser - Location: Side of House - Condition of Outdoor Coil: Good, Clean, Cleaned Today Electrical Components: - Tested and inspected working properly within manufacturers recommended specs and amperage's: Electrical Wiring, Blower Motor Other Components: - Inspected and in good condition and working properly at this time: Blower Wheel, Primary Drain Pan, Electrical Wires Secured Temperature: - Return Air Temperature: 75.6 Degrees Fahrenheit - Supply Air Temperature: 56.2 Degrees Fahrenheit Condensate Drain System: - Cleared Drain Line - Cleaned Out Primary Pan Other: - Wore Shoe Covers - Restored Power to the Units Technician Recommendations: - Clean
Performed a summertime maintenance on your system today in Crawfordville,Fl. As some thermostat, wires shorted out the thermostat I replaced with a T6 Wi-Fi thermostat no charge to the customer our fault from the maintenance.
Today, I arrived on site and performed a summer time maintenance on your HVAC equipment. Here is a summary of my findings: Overall Equipment Condition: Good Indoor Unit: Location: Garage, Attic Type: Air Handler Picture: Available Area Unit Services: Whole house Filtration: Washable Filter washed today Filter: Size: 16x20x5 Picture: Available Indoor Coil: Good condition Outdoor Unit: Location: Back Yard Type: Heat Pump Picture: Available Outdoor Coil: Good condition Cleaned today Tested and inspected electrical components: Blower Motor Condenser Fan Motor Compressor Compressor Run Capacitor Fan Run Capacitor Contactor Electrical Wiring Inspected components in good condition and working properly: Blower Wheel Secondary Drain Pan Primary Drain Pan Electrical Wires Secured Tested for Carbon Monoxide: N/A Return Air Temperature: 71.0 Degrees Fahrenheit Supply Air Temperature: 53.0 Degrees Fahrenheit Condensate Drain System: Cleared Drain Line Cleaned Out Primary Pan Cleaned O
Today, I arrived on site and performed a summer time maintenance on your HVAC equipment. Here is a summary of my findings: Overall Equipment Condition: - Good Indoor Unit: - Location: Closet, Attic - Type: Air Handler - Picture: Available Area Unit Services: - Whole home Filtration: - Pleated 2-6" - Checked today - Replaced today Filter Size and Picture: - 20x20x5 - Picture available Condition of Indoor Coil: - Good - Clean Outdoor Unit: - Location: Side of House - Type: Heat Pump - Picture: Available Condition of Outdoor Coil: - Good - Clean - Cleaned today Tested and inspected electrical components: - Blower Motor - Condenser Fan Motor - Compressor - Blower Run Capacitor - Compressor Run Capacitor - Fan Run Capacitor - Contactor - Defrost Control Board - Electrical Wiring Inspected components in good condition and working properly: - Blower Wheel - Electrical Wires Secured - Primary Drain Pan - Secondary Drain Pan Tested condensate drain system: - Cleared Drain Line - Clea
Upon arrival found only indoor unit was operating, after further inspection found the outdoor unit was not operating due to a bad dual run capacitor. Replaced capacitor with turbo 200 and monitored system . System is now operating properly. Paid via check. Thank you for your business.
Today I performed a summertime maintenance on your system in Tallahassee, Florida. View visual findings from this job here - https://visionshare.xoi.io/?id=XA-08C6-61CEF978A0FE446D8FC6AD8E97831422
Today I performed a routine maintenance on your Trane heat pump split system. I checked all electrical connections on both indoor and outdoor equipment, changed the air filter, flushed the drain line, checked the capacitor ratings, and washed the condenser outside. System is operating properly at this time.