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He was training someone and did an overall excellent job. I was very satisfied.
Response from Benson's Heating and Air Conditioning:
We really appreciate you taking the time to share your feedback with us and the community.
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Response from Benson's Heating and Air Conditioning:
We thank you for sharing your positive experience. It made our day.
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Very impressed with him. Courteous, polite, explained everything he did. Talked with him how to order more filters. ⭐⭐⭐⭐⭐ Will request him next time
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Aiden did a a very good job checking everything out. He was very friendly and informative.
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I had a very good experience with this tech , he was very professional and courteous.
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Response from Benson's Heating and Air Conditioning:
Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work.
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Service was great!
Response from Benson's Heating and Air Conditioning:
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business.
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Today I arrived on site and performed a summer time maintenance on your HVAC equipment. **Indoor Unit (Air Handler - Garage, Attic):** * Replaced the 18x18x1 antimicrobial filter with a spare provided by the customer. * Confirmed the indoor coil is clean and in fair condition. **Outdoor Unit (Heat Pump - Side of House):** * Confirmed the outdoor coil is clean and in fair condition. * Verified proper operation of the blower motor, condenser fan motor, compressor, compressor run capacitor, fan run capacitor, contactor, and electrical wiring. * Confirmed the blower wheel, primary drain pan, and electrical wires are secured and in good condition. **System Performance:** * Measured a return air temperature of 76.0°F and a supply air temperature of 54.0°F. * Cleared the condensate drain line and cleaned out the primary pan. * Tested the safety switch. **Additional Actions:** * Dusted the thermostat. * Restored power to the units. * Checked the batteries in the t
Today I arrived on site and performed a summer time maintenance on your HVAC equipment. **Indoor Unit (Air Handler - Garage, Attic):** * Checked Respicare filtration (16x20 filter). * Confirmed indoor coil is clean and in good condition. **Outdoor Unit (Heat Pump - Side of House):** * Verified outdoor coil is clean and in good condition. **Electrical Components (Tested & Working):** * Confirmed proper operation of blower motor, condenser fan motor, compressor, compressor run capacitor, fan run capacitor, contactor, and electrical wiring within manufacturer's specifications. **System Components (Inspected & Working):** * Verified blower wheel, primary drain pan, and electrical wires are secured and in good condition. **System Performance:** * Measured return air temperature at 74.0°F and supply air temperature at 54.0°F. * Cleared condensate drain line, cleaned out primary pan, and tested safety switch. **Additional Actions:** * Dusted the thermostat, restore
Today I arrived on site and performed a summer time maintenance on your HVAC equipment. **Indoor Unit (Air Handler):** * Verified the unit is located in the garage/attic. * Confirmed the unit services the whole home. * Checked and replaced the 16x20x5 pleated filter (2-6" rating). * Inspected and found the indoor coil to be in good, clean condition. **Outdoor Unit (Heat Pump):** * Verified the unit is located on the side of the house. * Inspected and found the outdoor coil to be in good condition. **Electrical Components (Tested and Working):** * Verified proper operation of the blower motor, condenser fan motor, and compressor. * Verified proper operation of the blower run capacitor, compressor run capacitor, and fan run capacitor. * Verified proper operation of the contactor and electrical wiring. **System Components (Inspected and Working):** * Verified the blower wheel, primary drain pan, electrical wires, and ductwork are in good condition. **Condensat
Today I arrived on site and performed a summer tune-up on your system. Here's a summary of the work completed: **Air Handler (Attic/Garage):** * Verified overall condition as fair. * Confirmed pleated 1" filtration; customer to handle filter replacements. * Observed indoor coil condition as fair. * Inspected blower wheel, electrical wires, primary drain pan, and secondary drain pan; all in good working order. * Measured return air temperature at 75.0°F and supply air temperature at 55.0°F. **Condenser (Side of House - Heat Pump):** * Verified outdoor coil condition as good and clean. * Tested and confirmed proper operation of blower motor, condenser fan motor, compressor, compressor run capacitor, fan run capacitor, contactor, and electrical wiring. **Condensate Drain System:** * Cleared the drain line. * Cleaned out the primary pan. **Final Steps:** * Restored power to the units. * Confirmed system is now working properly. Tallahassee Fl View my findings
07/16/2025- I arrived on site and found the drain line clogged as well as a couple loose/broken wire terminals. I have cleared and treated the drain pan and line, and I have replaced and resecured all bad wire terminals. I then tested the unit and have verified that the unit is functioning properly with a 20F degree temperature split. This unit is working properly at the time of service.
Today I arrived on site and performed the following maintenance: **Indoor Unit (Air Handler):** * Located in the attic, servicing the whole home. * Washed the 20x25 pleated filter. * Observed the indoor coil to be clean and in fair condition. **Outdoor Unit (Heat Pump):** * Located on the side of the house. * Observed the outdoor coil to be clean and in fair condition. **Electrical Components (Tested and Working):** * Verified proper operation of the blower motor, condenser fan motor, and compressor. * Confirmed blower run capacitor, compressor run capacitor, fan run capacitor, and contactor are within specifications. * Checked electrical wiring and found it to be working properly. **System Components (Inspected and Working):** * Confirmed the blower wheel, primary drain pan, and secondary drain pan are in good condition. * Ensured electrical wires are secured. * Overall equipment condition is fair.
06/26/2025- I arrived on site to find the compressor tripping the breaker on startup, however when I checked the compressor it was not shorted to ground or short circuited in general. The windings were also is spec, so I checked the other high voltage components and found the 45/5 capacitor and found it dead on the hermetic side. This caused the compressor to pull too much power from the house on startup, which would trip the 30 amp breaker. After replacing the dead capacitor I tested the unit and it came on without issue. I tested the unit several times on startup and the unit functioned properly each time. I have verified that the unit is working and cooling properly at the time of service.
Today I arrived on site and performed a summer time maintenance on your HVAC equipment. **Indoor Unit (Air Handler):** * Located in the garage/attic. * Checked the pleated 1" filter (20x20). * Observed the filter condition. * Determined the indoor coil was in fair condition and clean. **Outdoor Unit (Heat Pump):** * Located on the side of the house. * Determined the outdoor coil was in good condition and clean. **Electrical Components:** * Tested and inspected the blower motor, condenser fan motor, compressor, compressor run capacitor, fan run capacitor, compressor start capacitor, contactor, and electrical wiring; all are working properly within manufacturer's specifications. **System Components:** * Inspected the blower wheel, secondary drain pan, primary drain pan, and secured electrical wires; all are in good condition and working properly. **Measurements & Adjustments:** * Measured a return air temperature of 72.0°F and a supply air temperature of 53.0°
06/05/2025- I arrived on site to find the 45/5 run capacitor weak on the hermetic side and the core sense tripped on compressor rotor lock safety due to the weak capacitor. I replaced the warranty capacitor with truck stock and reset the core sense error code before restoring power to the unit. The unit started working properly and cooling with a 20F degree temperature split. I tested the electrical components and have verified that they are all in spec and functioning properly at the time of service. I have ordered the warranty capacitor from Johnstone Supply to replace the truck stock used at this call. This unit is now functioning and cooling properly.
Today I arrived on site and performed a summer time maintenance on your HVAC equipment. **Indoor Unit (Air Handler in Attic):** * Replaced the 20x20 pleated filter. * Customer requested additional filters for future service. * Confirmed indoor coil is clean and in good condition. **Outdoor Unit (Heat Pump on Side of House):** * Confirmed outdoor coil is clean and in good condition. * Verified proper operation of: * Blower motor * Condenser fan motor * Compressor * Blower run capacitor * Compressor run capacitor * Contactor * Electrical wiring * Inspected and confirmed good condition of: * Blower wheel * Primary drain pan * Electrical wires **System Performance:** * Return air temperature: 74.0°F * Supply air temperature: 49.0°F * Cleared condensate drain line and cleaned out primary pan. * Tested safety switch. * Restored power to the units and tested thermostat operation. In Tallahassee, Fl V
Diagnosis: When I arrived customers complaint was that the system was not cooling properly and the outdoor system was not coming on. After further examination, I found that the outdoor capacitor went bad. I replaced the capacitor and now the system is up and cooling properly. Customer also signed up on a maintenance plan today
Today, I arrived on site to perform a summer tune-up on the HVAC system. * Overall equipment condition is fair. * Indoor unit is located in the closet; it is an air handler servicing the whole home. * Filtration was checked with a pleated 1" filter, size 20x20x1. * Indoor coil condition is good but dirty. * Outdoor unit is located in the backyard; it is a heat pump. * Outdoor coil condition is fair and was cleaned today. * Electrical components inspected include: * Condenser Fan Motor - working properly * Compressor - working properly * Compressor Run Capacitor - working properly * Fan Run Capacitor - working properly * Contactor - working properly * Electrical Wiring - working properly * No electrical components found not working properly. * The following components are in good condition and working properly: * Blower Wheel * Electrical Wires Secured * Primary Drain Pan * Secondary Drain Pan * No components were found in poor condition. * Carbon monoxide testing
Today, I arrived on site to perform a summer time maintenance on the HVAC equipment. Equipment Condition: * Overall condition of the system is fair. * Indoor unit located in the closet; air handler servicing the whole home. Filtration: * Washable filter was cleaned today. * Filter size is 18x24x1. Coils: * Indoor coil condition is fair and clean. * Outdoor unit located on the side of the house; heat pump with fair and clean coil, cleaned today. Electrical Components: * Blower motor, condenser fan motor, compressor, compressor run capacitor, fan run capacitor, contactor, and electrical wiring tested and working properly within manufacturer specs. * No electrical components found not working properly. System Components: * Blower wheel, primary drain pan, and electrical wires inspected; all in good condition and functioning properly. * No components found in poor condition. Testing and Inspections: * Carbon monoxide testing was not applicable. * Return air temperature registered at
Today, I arrived on site to perform summer maintenance on the HVAC equipment. Overall Equipment Condition: * Condition rated as fair. Indoor Unit Details: * Located in the attic; type is air handler. * Services the whole home. * Pleated 1" filtration; customer has spare filters but prefers to replace them independently. * Filter size is 20x30x1. Indoor Coil Condition: * Rated as fair. Outdoor Unit Details: * Located in the back yard; type is heat pump. * Condition is fair; cleaned today. Electrical Components: * Blower motor, condenser fan motor, compressor, compressor run capacitor, fan run capacitor, contactor, and electrical wiring tested and are functioning within manufacturer specifications. Component Inspections: * Blower wheel, electrical wires secured, primary drain pan, and secondary drain pan inspected; all in good working condition. * No components found in poor condition. Testing Results: * No carbon monoxide detected. * Return air temperature measured at 74.4 degree
Today, I arrived on site to perform maintenance on the HVAC system. Overall Equipment Condition: Good condition noted for both indoor and outdoor units. Indoor Unit Details: Located in the attic of the garage. Type: Air Handler. Filtration system: Respicare; replaced with spare filters provided by the customer. Filter size: 16x20. Indoor coil condition: Good and clean. Outdoor Unit Details: Located on the side of the house. Type: Heat Pump. Outdoor coil condition: Good and clean. Electrical Components: Tested and inspected the following components: Blower Motor: working properly. Compressor Run Capacitor: within specs. Fan Run Capacitor: within specs. Compressor Start Capacitor: within specs. Contactor: functioning correctly. Electrical Wiring: secure and operational. System Inspections: Inspected components in good condition: Blower Wheel. Secondary Drain Pan. Primary Drain Pan. Cleared the condensate drain line and cleaned both pans. Tested the safety switch. Additional Tasks: