Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
It was a pleasure to meet Lee, and she conducted our 6-month check-up excellently. She kept us informed at the different stages of her work, and she conveyed her results in just the right amount of detail and with clarity, which we appreciated. Thank you, Lee!
Overall Experience
Quality
Price
Convenience
Have used Benson's a few times now and they are always on time and offer great service! Our service this time around didn't disappoint. We were having some issues with our AC running cool, not cold. Our tech, Hunter was very informative and friendly. We appreciate having next day service!
Overall Experience
Quality
Price
Convenience
Aidan Downs provided superior service on his annual HVAC assessment and inspection at our home. He was very thorough, answered all of our questions, and took the time to share with us his observations of the condition of our air handler and compressor unit. He also re-checked his work to ensure that all the cabinets were closed completely and no objects were left laying around. I wish all the staff were that precise and dedicated!
Overall Experience
Quality
Price
Convenience
Routine check that was thorough and gave peace of mind!
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Joe was very professional and respectful. He was very proficient at his job.
Overall Experience
Quality
Price
Convenience
Liam was a very polite young man and knew what he was doing.Service was great!
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Excellent service, wonderful service reps. AJ was knowledgeable, helpful and so courteous.
Overall Experience
Quality
Price
Convenience
Today I arrived on site and performed a summer time maintenance on your HVAC equipment. **GARAGE ATTIC INDOOR (Air Handler - West Side):** * Verified the unit is in good condition. * Confirmed filter size is 20x20x4. * The existing pleated 2-6" filter was checked. * Customer will provide their own replacement filters. * Confirmed indoor coil is clean and in good condition. * Tested and inspected electrical components: * Blower motor * Blower run capacitor * Electrical wiring * Inspected components: * Blower wheel * Secondary drain pan * Primary drain pan * Electrical wires secured * Ductwork * Measured: * Return air temperature: 75.0 Degrees Fahrenheit * Supply air temperature: 59.0 Degrees Fahrenheit * Addressed condensate drain system: * Cleared drain line * Cleaned out primary pan * Cleaned out secondary pan * Tested safety switch **GARAGE ATTIC OUTDOOR (Heat Pump - Side
Today I arrived on site and performed a summer time maintenance on your HVAC equipment. **Indoor Unit (Air Handler - Garage):** * Replaced the existing 20x20x4 pleated filter with a spare provided by the customer. * Confirmed the indoor coil is in fair and clean condition. **Outdoor Unit (Side of House):** * Verified the outdoor coil is in fair and clean condition. * Confirmed proper operation of the blower motor, condenser fan motor, compressor, blower run capacitor, compressor run capacitor, fan run capacitor, contactor, and electrical wiring. **System Components:** * Inspected and confirmed the blower wheel, secondary drain pan, primary drain pan, electrical wires, and ductwork are in good working order. * Cleared the condensate drain line. * Cleaned out the primary and secondary drain pans. * Tested the safety switch. **Measurements:** * Recorded a return air temperature of 75.0°F. * Recorded a supply air temperature of 58.0°F. **Additional Actions:**
Today I arrived on site and performed a summer tune-up on the whole-home system. Here's a summary of the work completed: **Indoor Unit (Closet):** * Verified the unit is in fair condition. * Checked the 20x20 pleated filter (2-6"). The customer has spare filters and will replace it themselves. * Observed the indoor coil is in fair condition. **Outdoor Unit (Back Yard):** * Verified the unit is in fair condition. * Confirmed the outdoor coil is in fair condition. * Tested and inspected the blower motor, condenser fan motor, compressor, blower run capacitor, compressor run capacitor, fan run capacitor, compressor start capacitor, contactor, and electrical wiring; all are working properly within manufacturer's specifications. * Inspected the blower wheel, secondary drain pan, primary drain pan, and electrical wires; all are in good condition and working properly. **Condensate Drain System:** * Cleared the drain line. * Cleaned out the primary and secondary pans. *
Today I arrived on site and performed a summer tune-up on the system. Here’s a summary of the work completed: **System Assessment:** * Overall equipment condition is fair. * Indoor unit is a package unit. * Outdoor unit is a package unit. **Component Inspections & Testing:** * Checked the pleated 1" filter (20x25). * Indoor and outdoor coils are in fair condition. * Verified proper operation of the blower motor, condenser fan motor, compressor, blower run capacitor, compressor run capacitor, fan run capacitor, compressor start capacitor, contactor, and electrical wiring. * Confirmed the blower wheel, secondary drain pan, primary drain pan, and electrical wires are secured and in good working order. * Carbon monoxide test was not applicable. **Measurements & Adjustments:** * Return air temperature: 76.0°F. * Supply air temperature: 60.0°F. **Drainage:** * Cleared the condensate drain line. * Cleaned out the primary drain pan. **Final Steps:** * Restor
Customer said that he minisplit in the shed was not working. Found that the fuses in the disconnect had blown and that the generator box for the unit had failed. Bypassed the generator box and replaced disconnect with a non-fused disconnect since it has a circuit breaker. Was also told that the unit serving the back side of the house was not cooling. Found it to just be set to heat at the thermostat. Set thermostat back to cool and the area dropped down 2 degrees in about 15 minutes. Thank you for your business.
Today I arrived on site and performed a summer time tune up on your system. **Indoor Unit (Air Handler in Attic):** * Replaced the pleated 1" filter (size 14x20x1) using customer's spare filters. * Checked the replaced filter. * Observed the indoor coil to be in fair condition. **Outdoor Unit (Heat Pump on Side of House):** * Observed the outdoor coil to be in good condition. * Tested and inspected the following electrical components, all working within manufacturer's specifications: * Blower Motor * Compressor * Blower Run Capacitor * Compressor Run Capacitor * Fan Run Capacitor * Contactor * Defrost Control Board * Electrical Wiring * Inspected the following components, all in good condition and working properly: * Blower Wheel * Heat Exchanger * Secondary Drain Pan * Primary Drain Pan * Ductwork * Electrical Wires Secured **System Performance:** * Return air temperature: 75.0°F. *
Today I arrived on site and performed a summer tune-up on the system. The overall equipment condition is good. **Indoor Unit (Air Handler in Attic):** * Verified the indoor coil is clean and in good condition. * Confirmed the 1" pleated filter is in good condition. The customer has spare filters and will replace them. **Outdoor Unit (Heat Pump on Side of House):** * Verified the outdoor coil is in good condition. * Tested and inspected the blower motor, compressor, blower run capacitor, compressor run capacitor, fan run capacitor, contactor, defrost control board, and electrical wiring; all are working properly within manufacturer's specifications. * Inspected the blower wheel, heat exchanger, secondary drain pan, primary drain pan, secured electrical wires, and ductwork; all are in good condition and working properly. **System Performance:** * Measured a return air temperature of 76.0°F and a supply air temperature of 55.5°F. * Cleared the condensate drain line. *
Today I arrived on site and performed a summer tune-up on the system. Here's a summary of the work completed: **Indoor Unit (Package Unit, Furnace):** * Confirmed the indoor unit is in good condition. * Verified the indoor coil is clean and in good condition. * Checked the pleated 1" filter; the customer will replace it with their own spare filters. **Outdoor Unit (Back Yard, Straight Cool, Package Unit):** * Confirmed the outdoor unit is in good condition. * Verified the outdoor coil is in good condition. **Electrical Components:** * Tested and confirmed proper operation of the blower motor, compressor, blower run capacitor, compressor run capacitor, fan run capacitor, contactor, and electrical wiring within manufacturer's specifications. **System Components:** * Inspected and confirmed the blower wheel, burners, exhaust flue, heat exchanger, primary drain pan, secured electrical wires, and ductwork are in good condition and working properly. **Measurements and
07/21/2025- I arrived on site to find the contactor completely pitted with lots of corrosion as well as the evaporator coil completely covered with dust and insulation, which caused an airflow issue. After I replaced the contactor nd cleaned the evaporator xoi I tested the unit and have verified a 19F degree temperature split. All electrical components are still within specifications and the unit is cooling properly at the time of service.
Today I arrived on site and performed a summer tune-up on the system. Here's a summary of the work completed: **Indoor Unit (Closet, Whole Home Service):** * Checked the 20x20 Respicare filter. * Observed the indoor coil to be in fair condition. **Outdoor Unit (Side of House):** * Cleaned the outdoor coil, which is now in fair condition. **Electrical Components:** * Tested and confirmed proper operation of the blower motor, condenser fan motor, blower run capacitor, compressor run capacitor, compressor, fan run capacitor, compressor start capacitor, contactor, and electrical wiring. **System Components (Good Condition):** * Inspected and verified the proper function of the blower wheel, secondary drain pan, primary drain pan, and secured electrical wires. **Measurements & Adjustments:** * Measured a return air temperature of 75.0°F and a supply air temperature of 51.0°F. * Cleared the condensate drain line. * Cleaned out the primary and secondary drain pans. *
Today I arrived on site and performed a summer tune-up on the system. Here's a summary of the work completed: **System Assessment:** * Overall equipment condition is fair. * Indoor unit is a package unit. * Outdoor unit is a package unit. **Component Inspections & Testing:** * Checked the pleated 1" filter (20x20). * Indoor and outdoor coils are in fair condition. * Verified proper operation of: * Blower motor * Condenser fan motor * Compressor * Compressor run capacitor * Blower run capacitor * Fan run capacitor * Contactor * Electrical wiring * Inspected and confirmed good condition of: * Blower wheel * Secondary drain pan * Primary drain pan * Electrical wires secured **Measurements & Adjustments:** * Return air temperature: 75.0°F. * Supply air temperature: 58.0°F. * Cleared condensate drain line. * Cleaned out primary and secondary drain pans. * Restored power to the units. * Te
Today I arrived on site and performed a summer tune-up on the whole-home system. Here’s a summary of the work completed: **Filtration:** * Replaced the pleated 1" filter with a spare 16x20 filter provided by the customer. **Coils:** * Observed indoor and outdoor coils to be in fair condition. **Electrical Components (Tested and Working):** * Verified proper operation of the blower motor, condenser fan motor, compressor, blower run capacitor, compressor run capacitor, fan run capacitor, compressor start capacitor, contactor, and electrical wiring within manufacturer specifications. **System Components (Inspected and Working):** * Confirmed the blower wheel, secondary drain pan, primary drain pan, and electrical wires are secured and in good condition. **Condensate Drain System:** * Cleared the drain line. * Cleaned out the primary and secondary drain pans. * Tested the safety switch. **Measurements:** * Recorded a return air temperature of 72.0°F and a supply
Today I arrived on site and performed the following maintenance and service activities: **Indoor Unit (Air Handler - Closet/Attic):** * Verified the indoor unit is in good overall condition. * Replaced the pleated 1" filter (12x12x1) using the customer's spare filters. * Confirmed the indoor coil is in fair, clean condition. **Outdoor Unit (Heat Pump - Side of House):** * Verified the outdoor coil is in good condition. **Electrical Components (Tested & Working):** * Confirmed proper operation and amperage within manufacturer specifications for: * Blower Motor * Compressor * Blower Run Capacitor * Compressor Run Capacitor * Fan Run Capacitor * Contactor * Electrical Wiring **System Components (Inspected & Working):** * Verified good condition and proper operation of: * Blower Wheel * Heat Exchanger * Secondary Drain Pan * Primary Drain Pan * Electrical Wires Secured * Ductwork **Condensate
Today I arrived on site and performed a summer tune-up on your system. Here's a summary of the work completed: **Air Handler (Indoor Unit):** * Located in the crawl space. * Verified the indoor coil is in good, clean condition. * Replaced the pleated 1" filter (size 14x24x1) using the customer's spare filters. **Heat Pump (Outdoor Unit):** * Located on the side of the house. * Confirmed the outdoor coil is in good condition. **Electrical Components:** * Tested and confirmed proper operation within manufacturer specifications for: * Blower Motor * Compressor * Blower Run Capacitor * Compressor Run Capacitor * Fan Run Capacitor * Contactor * Electrical Wiring * Defrost Control Board **System Components:** * Inspected and verified good working condition of: * Blower Wheel * Heat Exchanger * Primary Drain Pan * Electrical Wires Secured **System Performance:** * Measured a return air temperatur
Today I arrived on site and performed a summer tune-up on the system. Here's a summary of the work completed: **Indoor Unit (Package Unit):** * Verified the indoor unit is in good overall condition. * Confirmed the indoor coil is clean and in fair condition. * Replaced the 20x30x1 antimicrobial filter with a spare provided by the customer. * Checked the new filter. **Outdoor Unit (Package Unit, furnace):** * Verified the outdoor unit is in good condition. **Electrical Components (Tested and Working):** * Verified the blower motor, compressor, blower run capacitor, compressor run capacitor, fan run capacitor, contactor, electrical wiring, and furnace control board are working within manufacturer specifications. **System Components (Inspected and Working):** * Verified the blower wheel, heat exchanger, primary drain pan, secured electrical wires, ductwork, burners, and exhaust flue are in good condition and working properly. **Condensate Drain System:** * Cleare