Mr. Cole was attentive and responsive to my observations and followed up by explaining the work he performed to ensure our summertime check up was complete.
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I have an older system, 2006, and you sent 2 techs with one being a trainee. I knew the goal was to sell me a new A/C system. I asked what a leak test would entail and I got a don’t know what it will cost but a tech will be sent out. I was not told any pertinent facts that a Leak Test could take many hours or weeks if a dye is used to see where the leak is (costing me possibly over $2,000). Plus fixing a leak could cause more leaks if the test itself doesn’t cause more leaks. So I have no idea as to the cost exposure. My reality is my system does keep me cool and doing a leak test could further damage my system. Next my UV bulb was pointed out as going bad but it still lights up. I asked what they cost and what is the size (length of the bulb) and I got no answer just that someone would provide a quote ((never received). Today it is 91 outside and I am cool inside with the compressor running occasionally. If the system was leaking then I would have no cooling. My level of trust is minimal and other Techs were thorough and did not indicate a leak test was needed just that the system was getting old and the refrigerant was no longer available. Hmmm during a leak test how much refrigerant is lost? Why do a leak test is you cannot recharge the system (all your techs said the refrigerant was no longer available). It is not logical that a leak test performed without replacement refrigerant being available is a good idea. Potential more leaks and no replacement refrigerant. I know my system is from 2006 and there are today much more efficient systems on the market. This tech was not able to offer alternative systems to consider like the first techs that came out ( he wanted to leave).I had asked for a high seer 23 system before and all you could offer was a 18 seer unit.
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Jacob Bradham, the young man who performanced our maintenance service, was very nice and professional. I appreciate the service that he performed. Great job Jacob!
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Junior Rangel did an excellent job with the service of our air unit. Thanks
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Things I was impressed 1. Greeting 2. Explaining what would be done 3. Providing instruction and guidance for the young man that was working with him 4. Listening and answering my questions 5. Summary he provided when they finished.
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EJ’s team did a great job! Thanks for coming so quickly.
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Very thorough and the upcharge for a filter after paying for maintenance was a shock.
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You hit a home run when you hired Sheldon. He’s bright, personable, and professional. When Sheldon drove off I felt confident the job was done right and with all my questions answered. Five stars!
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Service provider did a good job, adjusted thermostat setting, cleaned filters, changed “spent” surge protector & checked all units.
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Today we performed a summer time tune up on your unit,everything is working properly at this time. Paid via card.Thank you for your business. Tallahassee FL
Today, I arrived on site and performed a summer time maintenance on your HVAC equipment. Here is a summary of my findings and actions: Overall Equipment Condition: - Fair Location, Type, and Picture of Indoor Unit: - Closet Area Unit Services: - Whole house Filtration: - Pleated 1", checked today Filter Size and Picture of filter: - 16x20 Condition of Indoor Coil: - Fair Location, Type, and Picture of Outdoor Unit: - Side of House Condition of Outdoor Coil: - Fair Tested and inspected these electrical components on your equipment and they are working properly within manufacturers recommended specs and amperage's: - Blower Motor - Condenser Fan Motor - Compressor Run Capacitor - Fan Run Capacitor - Contactor - Defrost Control Board - Electrical Wiring - Compressor Tested these electrical components on your equipment and they are not working properly or not within manufacturers recommended specs and amperage's: - N/A Inspected these components on your system and they are in go
Today, I arrived on site and performed a summer time maintenance on your HVAC equipment. Here is a summary of my findings: Overall Equipment Condition: - Fair Location, Type, and Picture of Indoor Unit: - Attic, Garage Area Unit Services: - Whole house Filtration: - Pleated 1", Checked Today Filter Size and Picture of filter: - Customer changes his own filter Condition of Indoor Coil: - Fair, Clean Location, Type, and Picture of Outdoor Unit: - Back Yard Condition of Outdoor Coil: - Fair Tested and inspected these electrical components on your equipment and they are working properly within manufacturers recommended specs and amperage's: - Blower Motor - Condenser Fan Motor - Compressor - Fan Run Capacitor - Compressor Run Capacitor - Contactor - Defrost Control Board - Electrical Wiring Tested these electrical components on your equipment and they are not working properly or not within manufacturers recommended specs and amperage's: - N/A Inspected these components on your s
Today, I arrived on site and performed a summer time maintenance on your HVAC equipment. Here is a summary of my findings: Overall Equipment Condition: - Fair Location, Type, and Picture of Indoor Unit: - Air Handler - Picture: [insert picture] Area Unit Services: - Bottom floor Filtration: - Checked today - Washable Filter Size and Picture of filter: - 20x25x5 - Picture: [insert picture] Condition of Indoor Coil: - Fair - Dirty Location, Type, and Picture of Outdoor Unit: - Side of House - Picture: [insert picture] Condition of Outdoor Coil: - Fair Tested and inspected these electrical components on your equipment and they are working properly within manufacturers recommended specs and amperage's: - Blower Motor - Condenser Fan Motor - Compressor - Fan Run Capacitor - Compressor Run Capacitor - Contactor - Defrost Control Board - Electrical Wiring Tested these electrical components on your equipment and they are not working properly or not within manufacturers recommended sp
Today, I arrived on site and performed a summer time maintenance on your HVAC equipment. Here is a summary of my findings and recommendations: Overall Equipment Condition: Fair Location, Type, and Picture of Indoor Unit: Air Handler Closet Picture: [insert picture] Area Unit Services: The air handler is in the laundry room and services the entire house Filtration: Washable Washed today Filter Size and Picture of filter: 12x24x1 Picture: [insert picture] Condition of Indoor Coil: Fair Location, Type, and Picture of Outdoor Unit: Back Yard Heat Pump Picture: [insert picture] Condition of Outdoor Coil: Fair Tested and inspected these electrical components on your equipment and they are working properly within manufacturers recommended specs and amperage's: Blower Motor Condenser Fan Motor Compressor Blower Run Capacitor Compressor Run Capacitor Fan Run Capacitor Contactor Electrical Wiring Tested these electrical components on your equipment and they are not working properly or n
Today, I arrived on site and performed a summer time maintenance on your HVAC equipment. Here is a summary of my findings: Overall Equipment Condition: Good Location, Type, and Picture of Indoor Unit: Garage, Attic, Air Handler Area Unit Services: The air handler is in the garage attic and services the entire house Filtration: Pleated 2-6" filter replaced today Filter size: 20x25 Honeywell Condition of Indoor Coil: Good Location, Type, and Picture of Outdoor Unit: Side of House, Heat Pump Condition of Outdoor Coil: Good, clean Tested and inspected these electrical components on your equipment and they are working properly within manufacturers recommended specs and amperage's: Blower Motor Condenser Fan Motor Compressor Compressor Run Capacitor Fan Run Capacitor Contactor Electrical Wiring Inspected these components on your system and they are in good condition and working properly at this time: Blower Wheel Primary Drain Pan Secondary Drain Pan Electrical Wires Secured Tested
Today, I arrived on site and performed a summer time maintenance on your HVAC equipment. Here is a summary of my findings: Overall Equipment Condition: - Good Indoor Unit: - Location: Garage - Type: Air Handler - Picture: [Attach picture] Area Unit Services: - Whole house Filtration: - Accordian filter replaced today - Filter size: 213 - Picture of filter: [Attach picture] Condition of Indoor Coil: - Good and clean Outdoor Unit: - Location: Back Yard - Type: Heat Pump - Picture of outdoor unit: [Attach picture] Condition of Outdoor Coil: - Good and clean Electrical Components: - Blower Motor: Working properly within manufacturers recommended specs and amperage's - Condenser Fan Motor: Working properly within manufacturers recommended specs and amperage's - Compressor: Working properly within manufacturers recommended specs and amperage's - Compressor Run Capacitor: Working properly within manufacturers recommended specs and amperage's - Contactor: Working properly within manufa
Today, I arrived on site and performed a summer time maintenance on your HVAC equipment. Here is a summary of my findings: Overall Equipment Condition: - Good Indoor Unit: - Location: Attic - Type: Air Handler - Picture: [Attach picture] Area Unit Services: - Whole house Filtration: - Pleated 1" - Checked today Filter: - Size: 18x18x1 - Picture: [Attach picture] Indoor Coil: - Condition: Good, Clean Outdoor Unit: - Location: Back Yard - Type: Heat Pump - Picture: [Attach picture] Outdoor Coil: - Condition: Good, Clean Tested and inspected electrical components: - Blower Motor - Condenser Fan Motor - Compressor - Compressor Run Capacitor - Fan Run Capacitor - Contactor - Electrical Wiring Inspected components in good condition and working properly: - Blower Wheel - Secondary Drain Pan - Primary Drain Pan - Electrical Wires Secured Tested and inspected components in poor condition and not working properly: - None Tested for Carbon Monoxide: - N/A Return Air Temperature: - 75
Today, I arrived on site and performed a summer time maintenance on your HVAC equipment. Here is a summary of my findings: Overall Equipment Condition: Good Location, Type, and Picture of Indoor Unit: Attic Air Handler Area Unit Services: The air handler is in the closet attic and services the downstairs area Filtration: Pleated 1" Checked today Filter Size and Picture of filter: 20x20x1 12x12x1 Condition of Indoor Coil: Good Location, Type, and Picture of Outdoor Unit: Side of House Heat Pump Condition of Outdoor Coil: Good Tested and inspected these electrical components on your equipment and they are working properly within manufacturers recommended specs and amperage's: Blower Motor Condenser Fan Motor Compressor Compressor Run Capacitor Fan Run Capacitor Contactor Electrical Wiring Tested these electrical components on your equipment and they are not working properly or not within manufacturers recommended specs and amperage's: N/A Inspected these components on your syst
Today, I arrived on site and performed a summer time maintenance on your HVAC equipment. Here is a summary of my findings: Overall Equipment Condition: Good Indoor Unit: Location: Closet Type: Air Handler Picture: Not provided Area Unit Services: The air handler is in the closet and services the downstairs area Filtration: Pleated 2-6" filter Replaced today Filter size: 20x25 Honeywell Picture: Not provided Indoor Coil: Condition: Good Outdoor Unit: Location: Side of House Type: Heat Pump Picture: Not provided Outdoor Coil: Condition: Good Clean Tested and inspected electrical components: Blower Motor Condenser Fan Motor Compressor Compressor Run Capacitor Fan Run Capacitor Contactor Electrical Wiring Inspected components in good condition and working properly: Blower Wheel Primary Drain Pan Electrical Wires Secured Tested for Carbon Monoxide: N/A Return Air Temperature: 77.3 Degrees Fahrenheit Supply Air Temperature: 58.2 Degrees Fahrenheit Condensate Drain System: Cleare
Upon arrival found thermostat blank. After further inspection found primary pan and safety witch to be full of water. Cleared with Noreen and flushed with several gallons. Altered drainline for easier clean out access. No charge as we were out in march for maintenance . System now cooling properly. Thank you for your business.
I performed a summer time tune up on two American standard heat pumps
Today, I arrived on site and performed a summer time maintenance on your HVAC equipment. Here is a summary of the work I completed: Overall Equipment Condition: - Good Location, Type, and Picture of Indoor Unit: - Attic - Air Handler Area Unit Services: - Front of house Filtration: - Pleated 1" - Replaced today Filter Size and Picture of filter: - 18x18x1 Condition of Indoor Coil: - Good - Clean Location, Type, and Picture of Outdoor Unit: - Side of House - Heat Pump Condition of Outdoor Coil: - Good - Clean - Cleaned today Tested and inspected these electrical components on your equipment and they are working properly within manufacturers recommended specs and amperage's: - Blower Motor - Condenser Fan Motor - Compressor - Compressor Run Capacitor - Fan Run Capacitor - Compressor Start Capacitor - Contactor - Electrical Wiring Inspected these components on your system and they are in good condition and working properly at this time: - Blower Wheel - Secondary Drain Pan - Pri
Today, I arrived on site to perform a summer time maintenance on your HVAC equipment. Here is a summary of my findings and recommendations: Overall Equipment Condition: - Fair Location, Type, and Picture of Indoor Unit: - Closet - Air Handler Area Unit Services: - Whole House Filtration: - Pleated 2-6" filter replaced today Filter Size and Picture of filter: - 20x25 Condition of Indoor Coil: - Poor, cleaned Location, Type, and Picture of Outdoor Unit: - Back Yard - Heat Pump Condition of Outdoor Coil: - Fair, cleaned today Tested and inspected these electrical components on your equipment and they are working properly within manufacturers recommended specs and amperage's: - Blower Motor - Compressor Run Capacitor - Contactor - Electrical Wiring - Compressor - Condenser Fan Motor Inspected these components on your system and they are in good condition and working properly at this time: - Blower Wheel - Primary Drain Pan - Electrical Wires Secured Tested for Carbon Monoxide: -
Today, I arrived on site and performed a summer time maintenance on your HVAC equipment. Here is a summary of my findings: Overall Equipment Condition: - Good Indoor Unit: - Location: Attic - Type: Furnace - Picture: [Attach picture] Area Unit Services: - Whole house Filtration: - Washable - Washed today Filter: - Size: 20x25 - Picture: [Attach picture] Condition of Indoor Coil: - Good - Clean Outdoor Unit: - Location: Side of House - Type: Heat Pump - Picture: [Attach picture] Condition of Outdoor Coil: - Good - Cleaned today Tested and inspected electrical components: - Blower Motor - Condenser Fan Motor - Compressor - Compressor Run Capacitor - Fan Run Capacitor - Contactor - Electrical Wiring Inspected components in good condition and working properly: - Blower Wheel - Secondary Drain Pan - Primary Drain Pan - Electrical Wires Secured Tested and cleared condensate drain system: - Cleared Drain Line - Cleaned Out Primary Pan - Tested Safety Switch - Cleaned Out Secondary