Very dependable, efficient, knows what they are doing. They let you know who is coming out and the service technician calls when they are on their way. So glad I found them.
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Love Bensons great loved the service. He was so nice and professional did a great job!
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Hunter worked hard and steadily, and successfully, to get us up and running the day our AC went out. Good man.
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Jeremy was a wonderful representative of your company: knowledgeable, personable, and helpful (we needed info about a mini-split system for our home, and he had a lot of info to share with us). I do not know how many stars you might use to rate a member of your staff, but Jeremy deserves them all!
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It was a pleasure to meet Lee, and she conducted our 6-month check-up excellently. She kept us informed at the different stages of her work, and she conveyed her results in just the right amount of detail and with clarity, which we appreciated. Thank you, Lee!
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Have used Benson's a few times now and they are always on time and offer great service! Our service this time around didn't disappoint. We were having some issues with our AC running cool, not cold. Our tech, Hunter was very informative and friendly. We appreciate having next day service!
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Aidan Downs provided superior service on his annual HVAC assessment and inspection at our home. He was very thorough, answered all of our questions, and took the time to share with us his observations of the condition of our air handler and compressor unit. He also re-checked his work to ensure that all the cabinets were closed completely and no objects were left laying around. I wish all the staff were that precise and dedicated!
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Routine check that was thorough and gave peace of mind!
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Today I arrived on site and performed a winter tune-up on your system. Here's a summary of the work completed: **System Overview** * Confirmed the overall equipment condition is good. * The indoor unit (Air Handler) is located in the closet and services the whole home. * The outdoor unit (Heat Pump) is located on the side of the house. **Component Inspections & Testing** * The outdoor coil is clean and in good condition. * The indoor coil is in fair condition. * Inspected the blower wheel, ductwork, electrical wires, and primary drain pan; all are in good working order. * Tested and confirmed the following electrical components are working within manufacturer specifications: * Blower Motor * Heat Strip Kit * Condenser Fan Motor * Compressor * Blower Run Capacitor * Compressor Run Capacitor * Fan Run Capacitor * Contactor * Defrost Control Board * Electrical Wiring **Airflow & Filtration** * Checked the pleat
Today I arrived on site and performed a winter time tune up on your system. Here's a summary of the work completed: **Filtration:** * Replaced the air filters; the customer provided spare filters. * Verified filter sizes: (1) 20x20x1 and (2) 12x12x1. * Confirmed the use of antimicrobial filters. **Coils:** * Inspected and cleaned the outdoor coil. * Verified the indoor coil is clean and in good condition. **Electrical Components (Tested and Working):** * Verified proper operation of the blower motor, heat strip kit, condenser fan motor, and compressor. * Checked the blower run capacitor, compressor run capacitor, and fan run capacitor. * Confirmed the contactor, defrost control board, and electrical wiring are functioning within specifications. **Component Inspection (Good Condition):** * Verified the blower wheel, ductwork, and secured electrical wires are in good condition. * Confirmed the primary and secondary drain pans are in good condition. **Condensa
Today I arrived on site and performed a winter time tune up on your system, and it is working properly at this time. **Indoor Unit (Air Handler in Closet):** * Verified the air handler is located in the closet. * Confirmed the indoor coil is clean and in good condition. * Noted the filter size is 16x20x1. * Customer has spare filters and will replace them. **Outdoor Unit (Heat Pump in Back Yard):** * Verified the heat pump is located in the back yard. * Confirmed the outdoor coil is in good condition. **Electrical Components (Tested and Working):** * Blower Motor * Compressor * Blower Run Capacitor * Compressor Run Capacitor * Fan Run Capacitor * Contactor * Defrost Control Board * Electrical Wiring **System Components (Inspected and in Good Condition):** * Blower Wheel * Heat Exchanger * Primary Drain Pan * Electrical Wires Secured **Condensate Drain System:** * Cleared the drain line. * Cleaned out the primary pan. * Tested the
Today I arrived on site and performed a winter time maintenance on your HVAC equipment. Indoor Unit (Air Handler in Attic): Checked the pleated 20x25 filter (2-6" rating). Confirmed the indoor coil is clean and in fair condition. Outdoor Unit (Heat Pump on Side of House): Verified the outdoor coil is clean and in good condition. Electrical Components (Tested and Working): Verified proper operation and amperage of the blower motor, condenser fan motor, compressor, compressor run capacitor, fan run capacitor, compressor start capacitor, heat strip kit, contactor, and electrical wiring. Inspected Components (Good Condition): Confirmed the blower wheel, primary drain pan, and electrical wires are secured and in good working order. Condensate Drain System: Cleared the drain line and cleaned out the primary pan. Tested the safety switch to ensure proper function. Confirmed the drain line is strapped. Temperature Readings: Recorded a return air temperature of 73.0°F. Recorded a supply a
Today I arrived on site and performed a winter time maintenance on your HVAC equipment. Indoor Unit (Air Handler - Garage): Verified the unit services the whole home. Checked the pleated 1" filter (16x30x1). Customer has spare filters and will replace them. Observed the indoor coil to be in fair and clean condition. Outdoor Unit (Heat Pump - Side of House): Confirmed the outdoor coil is in good and clean condition. Electrical Components: Tested and confirmed proper operation within manufacturer's specifications for: Blower Motor Condenser Fan Motor Compressor Compressor Run Capacitor Fan Run Capacitor Compressor Start Capacitor Contactor Electrical Wiring System Components: Inspected and verified the following components are in good working condition: Blower Wheel Primary Drain Pan Electrical Wires Secured System Readings & Adjustments: Return Air Temperature: 74.0°F Supply Air Temperature: 154.0°F Cleared the condensate drain line and cleaned out the primary pan. Tested the safet
Today I arrived on site and performed a winter time maintenance on your HVAC equipment. Indoor Unit (Air Handler): Located in closet; unit services the whole home. Verified pleated 1" filter; customer will replace with their own spare filters. Filter size: 16x25x1. Confirmed indoor coil is clean. Outdoor Unit (Heat Pump): Located on the side of the house; outdoor coil is clean. Electrical Components (Working Properly): Verified blower motor, heat strip kit, condenser fan motor, compressor, compressor run capacitor, fan run capacitor, compressor start capacitor, contactor, and electrical wiring are working within manufacturer's specifications. System Components (Good Condition): Confirmed blower wheel, primary drain pan, and electrical wires are secured. Measurements: Return air temperature: 74.0°F. Supply air temperature: 117.0°F. Condensate Drain System: Cleared drain line and cleaned out primary pan. Tested safety switch; drain line is strapped. Additional Actions: Dusted the
Today I arrived on site and performed a winter time maintenance on your HVAC equipment. Indoor Unit Service (Package Unit): Replaced the pleated 2-6" filter (SG600). Confirmed the indoor coil is clean and in fair condition. Outdoor Unit Service (Package Unit): Verified the outdoor coil is clean and in good condition. Electrical Component Testing: Tested and confirmed proper operation within manufacturer specifications for: Blower Motor Heat Strip Kit Condenser Fan Motor Compressor Compressor Run Capacitor Fan Run Capacitor Compressor Start Capacitor Contactor Electrical Wiring Component Inspection: Inspected and verified proper operation and good condition of: Blower Wheel Primary Drain Pan Electrical Wires Secured System Checks: Measured a return air temperature of 73.0°F and a supply air temperature of 105.0°F. Cleared the condensate drain line and cleaned out the primary pan. Confirmed the drain line is strapped. Additional Actions: Dusted the thermostat. Restored power to the
Today I arrived on site and performed a winter time maintenance on your HVAC equipment. **Indoor Unit (Air Handler in Attic/Garage):** * Verified the unit services the whole home. * Checked the pleated 1" filter (20x20x1); it's in fair condition. * Confirmed the indoor coil is clean and in fair condition. * Cleared the condensate drain line and cleaned out the primary pan. **Outdoor Unit (Heat Pump in Back Yard):** * Confirmed the outdoor coil is clean and in fair condition. * Tested and inspected the blower motor, heat strip kit, condenser fan motor, compressor, compressor run capacitor, fan run capacitor, contactor, and electrical wiring; all are working properly within manufacturer's specifications. * Inspected the blower wheel, primary drain pan, secured electrical wires, and ductwork; all are in good condition and working properly. * Verified the drain line is strapped. **System Performance:** * Return air temperature: 75.0°F. * Supply air temperature: 11
Today I arrived on site and performed a winter time tune up on your system. **Filtration** * Replaced the pleated 1" filters. Customer provided spare filters. * Filter sizes: (2) 18x18x1, (2) 12x12x1, (1) 16x20x1. **Coils** * Indoor coil condition: Good and clean. * Outdoor coil condition: Fair, cleaned today. **Electrical Components (Tested and Working)** * Verified proper operation and amperage within manufacturer's specs for: Blower Motor, Heat Strip Kit, Condenser Fan Motor, Compressor, Blower Run Capacitor, Compressor Run Capacitor, Fan Run Capacitor, Contactor, Defrost Control Board, and Electrical Wiring. **System Components (Inspected and in Good Condition)** * Confirmed proper function of: Blower Wheel, Ductwork, Secured Electrical Wires, Primary Drain Pan, and Secondary Drain Pan. **Condensate Drain System** * Cleared the drain line. * Cleaned out the primary and secondary pans. * Tested the safety switch. * Confirmed the drain line is strapped.
Today I arrived on site and performed a winter tune-up on the system. **Indoor Unit (Air Handler):** * Confirmed the air handler is located in the closet. * Verified the indoor coil is clean and in good condition. * Replaced the pleated 1" filter (20x20x1) using the customer's spare filters. **Outdoor Unit (Heat Pump):** * Confirmed the heat pump is located on the side of the house. * Verified the outdoor coil is clean and in good condition. **Electrical Components (Tested and Working):** * Verified proper operation and amperage within manufacturer's specifications for: * Blower Motor * Heat Strip Kit * Condenser Fan Motor * Compressor * Blower Run Capacitor * Compressor Run Capacitor * Fan Run Capacitor * Contactor * Defrost Control Board * Electrical Wiring **System Components (Inspected and Working):** * Confirmed the following components are in good condition and working properly: * Blower Wheel
Today I arrived on site and performed a winter time tune up on your system. The overall equipment condition is good. **Indoor Unit (Air Handler in Attic):** * Checked and washed the washable 20x25x5 filter. * Confirmed the indoor coil is clean and in good condition. **Outdoor Unit (Heat Pump on Side of House):** * Verified the outdoor coil is clean and in good condition. * Tested and inspected the following electrical components, all operating within manufacturer's specifications: Blower Motor, Heat Strip Kit, Condenser Fan Motor, Compressor, Blower Run Capacitor, Compressor Run Capacitor, Fan Run Capacitor, Contactor, Defrost Control Board, and Electrical Wiring. * Inspected the Blower Wheel, Ductwork, Electrical Wires Secured, Primary Drain Pan, and Secondary Drain Pan; all are in good condition and working properly. **Condensate Drain System:** * Cleared the drain line. * Cleaned out the primary and secondary pans. * Tested the safety switch. * Confirmed the
Today I arrived on site and performed a summer time maintenance on your HVAC equipment. **Indoor Unit (Air Handler):** * Verified the air handler is in good condition and located in the closet. * Confirmed the unit services the whole home. * Observed the indoor coil is clean and in good condition. * Replaced the pleated 1" filter with a 20x20x1 filter provided by the customer. **Outdoor Unit (Heat Pump):** * Verified the heat pump is located on the side of the house. * Confirmed the outdoor coil is clean and in good condition. **Electrical Components (Tested and Working):** * Verified proper operation and specifications of the blower motor, heat strip kit, condenser fan motor, compressor, compressor run capacitor, fan run capacitor, contactor, defrost control board, electrical wiring, and electric heat strip kit safeties. **System Components (Inspected and in Good Condition):** * Confirmed the blower wheel, secondary drain pan, primary drain pan, electrical wire
Today I arrived on site and performed a winter time maintenance on your HVAC equipment. **INDOOR Unit (Air Handler in Closet):** * Verified the unit services the whole home. * Checked the 20x20x5 pleated filter (customer will replace it themselves with their spares). * Confirmed the indoor coil is clean and in good condition. * Inspected the blower wheel, primary drain pan, electrical wires, and ductwork – all in good condition. **OUTDOOR Unit (Heat Pump in Backyard):** * Confirmed the outdoor coil is clean and in good condition. **Electrical Components (Tested and Working):** * Verified proper operation and amperage of the blower motor, heat strip kit, condenser fan motor, compressor, blower run capacitor, compressor run capacitor, fan run capacitor, compressor start capacitor, defrost control board, and electrical wiring. **System Performance:** * Measured a return air temperature of 76.0°F and a supply air temperature of 111.0°F. * Cleared the condensate drai
Today I arrived on site and performed a winter time maintenance on your HVAC equipment. **Indoor Unit (Air Handler in Closet):** * Replaced the pleated 1" air filters (sizes 12x12 and 20x25) using customer-supplied spares. * Confirmed the indoor coil is clean and in good condition. **Outdoor Unit (Heat Pump on Side of House):** * Verified the outdoor coil is clean and in good condition. * Tested and inspected the following electrical components, all operating within manufacturer's specifications: * Blower Motor * Condenser Fan Motor * Compressor * Blower Run Capacitor * Compressor Run Capacitor * Fan Run Capacitor * Compressor Start Capacitor * Contactor * Electrical Wiring * Inspected the following components, all in good working order: * Blower Wheel * Primary Drain Pan * Electrical Wires Secured * Ductwork **Condensate Drain System:** * Cleared the drain line. * Cleaned out the primary
Today I arrived on site and performed a winter time maintenance on your HVAC equipment. **Indoor Unit (Air Handler in Closet):** * Unit services the whole home. * Washed the washable filter and replaced the pleated 20x25 filter. * Indoor coil is clean and in fair condition. **Outdoor Unit (Heat Pump on Side of House):** * Outdoor coil is clean and in fair condition. **Electrical Components:** * Tested and confirmed proper operation of the blower motor, heat strip kit, condenser fan motor, compressor, blower run capacitor, compressor run capacitor, fan run capacitor, compressor start capacitor, contactor, and electrical wiring. **System Components (Good Condition):** * Inspected and confirmed proper operation of the blower wheel, primary drain pan, secured electrical wires, and ductwork. **Temperature Readings:** * Return air temperature: 78.0 Degrees Fahrenheit (76 on unit 2). * Supply air temperature: 106.0 Degrees Fahrenheit (107 on unit 2). **Condensate Dr