Lee was very professional and stayed on task until it was completed. He was punctual and thorough.
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Very dependable, efficient, knows what they are doing. They let you know who is coming out and the service technician calls when they are on their way. So glad I found them.
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Love Bensons great loved the service. He was so nice and professional did a great job!
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Hunter worked hard and steadily, and successfully, to get us up and running the day our AC went out. Good man.
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Jeremy was a wonderful representative of your company: knowledgeable, personable, and helpful (we needed info about a mini-split system for our home, and he had a lot of info to share with us). I do not know how many stars you might use to rate a member of your staff, but Jeremy deserves them all!
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It was a pleasure to meet Lee, and she conducted our 6-month check-up excellently. She kept us informed at the different stages of her work, and she conveyed her results in just the right amount of detail and with clarity, which we appreciated. Thank you, Lee!
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Have used Benson's a few times now and they are always on time and offer great service! Our service this time around didn't disappoint. We were having some issues with our AC running cool, not cold. Our tech, Hunter was very informative and friendly. We appreciate having next day service!
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Aidan Downs provided superior service on his annual HVAC assessment and inspection at our home. He was very thorough, answered all of our questions, and took the time to share with us his observations of the condition of our air handler and compressor unit. He also re-checked his work to ensure that all the cabinets were closed completely and no objects were left laying around. I wish all the staff were that precise and dedicated!
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Routine check that was thorough and gave peace of mind!
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Today I arrived on site and performed a winter time maintenance on your HVAC equipment. * **Indoor Unit (Air Handler):** * Verified the air handler is located in the closet and services the whole home. * Confirmed the pleated 1" filter is 16x20x1 and checked it. Customer will replace the filter. * Observed the indoor coil is clean and in good condition. * **Outdoor Unit (Heat Pump):** * Verified the heat pump is located on the side of the house. * Confirmed the outdoor coil is clean and in good condition, and cleaned it. * **Electrical Components (Tested and Working):** * Verified proper operation of the blower motor, heat strip kit, condenser fan motor, compressor, compressor run capacitor, fan run capacitor, blower run capacitor, contactor, defrost control board, electrical wiring, and electric heat strip kit safeties. * **System Components (Inspected and in Good Condition):** * Confirmed the blower wheel, secondary drain pan, primar
Today I arrived on site and performed a winter time maintenance on your HVAC equipment. **Indoor Unit (Air Handler - Garage):** * Verified the air handler is in good condition. * Confirmed the synthetic filter was checked and is size 213. * Determined the indoor coil is clean and in good condition. **Outdoor Unit (Heat Pump - Side of House):** * Verified the outdoor unit is in good condition. * Confirmed the outdoor coil is clean and was cleaned today. **Electrical Components (Tested and Working):** * Verified proper operation of the blower motor, heat strip kit, condenser fan motor, compressor, compressor run capacitor, fan run capacitor, contactor, defrost control board, electrical wiring, and electric heat strip kit safeties. **System Components (Inspected and Working):** * Verified the blower wheel, secondary drain pan, primary drain pan, electrical wires, and ductwork are secured and in good condition. **Condensate Drain System:** * Cleared the drain line
Today, I arrived on site to perform winter maintenance on the HVAC equipment. Overall Equipment Condition: Fair condition noted for the indoor unit. Outdoor unit in good condition and clean. Indoor Unit Details: Located in a closet as an air handler. Servicing the downstairs area. Pleated 1" filter checked today; customer has spare filters for self-replacement. Filter size is 20x20x1. Outdoor Unit Details: Located on the side of the house as a heat pump. Electrical Components: Blower Motor, Heat Strip Kit, Condenser Fan Motor, Compressor, Compressor Run Capacitor, Fan Run Capacitor, Compressor Start Capacitor, Contactor, and Electrical Wiring tested and found to be working properly within manufacturer specs. Inspections: Blower Wheel, Primary Drain Pan, and Electrical Wires secured in good condition. No components found in poor condition. Temperature Readings: Return Air Temperature: 68.0°F Supply Air Temperature: 118.0°F Condensate Drain System: Cleared drain line and cleaned o
Today, I arrived on site to perform maintenance on the HVAC system. Overall Equipment Condition: Fair condition noted for the indoor unit. Indoor Unit Details: Located in the attic, identified as an air handler. Services the downstairs area. Filtration system checked; customer declined filters and will provide their own. Filter size is 20x20. Indoor Coil Condition: Indoor coil is in fair condition and clean. Outdoor Unit Details: Located on the side of the house, identified as a heat pump. Outdoor coil is in good condition and clean. Electrical Components: All tested electrical components are functioning properly within manufacturer specifications: Blower Motor Heat Strip Kit Condenser Fan Motor Compressor Compressor Run Capacitor Fan Run Capacitor Compressor Start Capacitor Contactor Electrical Wiring Inspections: Blower Wheel, Primary Drain Pan, and Electrical Wires are in good condition. No components found in poor condition. Temperature Readings: Return Air Temperature: 68.0
Today, I arrived on site to perform maintenance on the HVAC system. Overall Equipment Condition: * Condition rated as fair. Indoor Unit Details: * Located in the attic and garage. * Services the whole home. * Filtration system updated with a pleated 2-6" filter, replaced today. * Filter size is 20x25x4. * Indoor coil condition is fair but dirty; duct cleaning recommended. Outdoor Unit Details: * Located on the side of the house. * Outdoor coil condition is fair. Electrical Component Testing: * Blower Motor, Heat Strip Kit, Compressor, Compressor Run Capacitor, Fan Run Capacitor, Contactor, Electrical Wiring, and Electric Heat Strip Kit Safety tested and functioning within manufacturer specs. * No components found not working properly. Component Inspection: * Blower Wheel, Secondary Drain Pan, Primary Drain Pan, and Electrical Wires secured and in good condition. * No components found in poor condition. Temperature Readings: * Return air temperature measured at 70.0 degrees Fahren
Upon arrival, the customer explained the condenser making a very loud noise so they cut it off. When I arrived, I inspected the system. It was not making the noise, but I did find the condenser coil to be leaking. Also a burn up contactor. The customer was not interested in repairs mean it is a 1996 model. They were interested in proposal with options on a new system. I will get them sent over ASAP. .
Today I arrived on site and performed a winter time maintenance on your HVAC equipment. Indoor Unit (Package Unit): Replaced the existing 14x20x1 pleated 1" filter with a spare provided by the customer. Confirmed the indoor coil is in good, clean condition. Outdoor Unit (Package Unit - Side of House): Verified the outdoor coil is in good, clean condition. Tested and confirmed the following electrical components are working within manufacturer's specifications: Blower Motor, Condenser Fan Motor, Compressor, Heat Strip Kit, Compressor Run Capacitor, Fan Run Capacitor, Compressor Start Capacitor, Contactor, and Electrical Wiring. Inspected and confirmed the following components are in good working condition: Blower Wheel, Primary Drain Pan, and Electrical Wires Secured. System Performance: Measured a return air temperature of 65.0°F and a supply air temperature of 101.0°F. Cleared the condensate drain line and cleaned out the primary pan. Confirmed the drain line is strapped. Additiona
Today I arrived on site and performed a winter tune-up on the system. The overall equipment condition is good. **Indoor Unit (Air Handler in Closet):** * Verified the indoor coil is clean and in good condition. * Replaced the pleated 1" filter (20x20x1). The customer provided spare filters. **Outdoor Unit (Heat Pump in Back Yard):** * Confirmed the outdoor coil is in good condition. * Tested and inspected the blower motor, compressor, blower run capacitor, compressor run capacitor, fan run capacitor, contactor, defrost control board, and electrical wiring. All components are working properly within manufacturer's specifications. * Inspected the blower wheel, heat exchanger, primary drain pan, and electrical wires, and confirmed they are in good condition and working properly. **System Checks:** * Cleared the condensate drain line and cleaned out the primary pan. * Tested the safety switch on the condensate drain system. * Verified the condensate drain line is conn
Today, I arrived on site to perform winter maintenance on the HVAC equipment. Overall Equipment Condition: Good condition noted for both indoor and outdoor units. Indoor Unit Details: Located in the closet, identified as an air handler. Services the downstairs area. Pleated filter (2-6") replaced today. Filter size: 20x25 Honeywell. Outdoor Unit Details: Located in the back yard, identified as a heat pump. Outdoor coil is clean and was also cleaned today. Electrical Components: Blower Motor, Condenser Fan Motor, Compressor, Compressor Run Capacitor, Fan Run Capacitor, Contactor, and Electrical Wiring tested and found to be working properly within manufacturer specifications. Inspections: Blower Wheel, Primary Drain Pan, and Electrical Wires secured and in good condition. No components found in poor condition. Temperature Readings: Return Air Temperature: 79.7°F. Supply Air Temperature: 125.7°F. Condensate Drain System: Cleared drain line and cleaned out primary pan. Additional Notes: W
View visual findings from this job here - https://visionshare.xoi.io/?id=XA-F3DE-F23233B8030643BAB872AC95FCED634A Today I arrived on site and performed a summer tune-up on the system. **Filtration:** * Replaced the existing filter with a new pleated 20x25 filter provided by the customer. **Indoor Unit (Attic):** * Observed the indoor coil is in poor condition; recommend a duct cleaning. **Outdoor Unit (Side of House, Back Yard):** * Observed the outdoor coil is in fair condition. **Electrical Components (Tested and Working):** * Verified proper operation and amperage within manufacturer specifications for: * Blower Motor * Condenser Fan Motor * Compressor * Blower Run Capacitor * Compressor Run Capacitor * Fan Run Capacitor * Compressor Start Capacitor * Contactor * Electrical Wiring **System Components (Inspected and Working):** * Confirmed the following components are in good condition and working properly: * Blower Wheel * Primary Drain Pan * Electrical Wires Secured **Condensate Dr
Today I arrived on site and performed a winter time maintenance on your HVAC equipment. **Indoor Unit (Air Handler in Closet):** * Replaced the pleated 1" air filters (sizes 20x20 and 12x12) using customer-supplied spares. * Confirmed the indoor coil is clean and in good condition. **Outdoor Unit (Heat Pump in Back Yard):** * Determined the outdoor coil is clean and in fair condition. * Verified proper operation and amperage of the following electrical components: Blower Motor, Heat Strip Kit, Condenser Fan Motor, Compressor, Blower Run Capacitor, Compressor Run Capacitor, Fan Run Capacitor, Compressor Start Capacitor, Contactor, and Electrical Wiring. * Confirmed the following components are in good working order: Blower Wheel, Primary Drain Pan, Electrical Wires Secured, and Ductwork. **System Performance:** * Measured a return air temperature of 73.0°F and a supply air temperature of 121.0°F. * Cleared the condensate drain line and cleaned out the primary pan. *
Today I arrived on site and performed a winter time maintenance on your HVAC equipment. **Indoor Unit (Air Handler in Attic):** * Replaced the 1" pleated filter (12x24) with a spare provided by the customer. * Confirmed the indoor coil is clean and in good condition. **Outdoor Unit (Heat Pump in Back Yard):** * Verified the outdoor coil is clean and in good condition. * Tested and inspected the following electrical components, all operating within manufacturer's specifications: * Blower Motor * Heat Strip Kit * Condenser Fan Motor * Compressor * Blower Run Capacitor * Compressor Run Capacitor * Fan Run Capacitor * Compressor Start Capacitor * Contactor * Electrical Wiring * Inspected the following components, all found to be in good working order: * Blower Wheel * Secondary Drain Pan * Primary Drain Pan * Electrical Wires Secured * Ductwork **System Performance:** * Return air te
Today I arrived on site and performed the following maintenance and service tasks: **INDOOR Unit (Air Handler):** * Replaced the existing 20x25x5 pleated filter with a new one provided by the customer. * Confirmed the indoor coil is in fair and clean condition. * Verified proper operation of the blower motor, heat strip kit, blower run capacitor, and electrical wiring. * Confirmed the blower wheel, secondary drain pan, primary drain pan, electrical wires, and ductwork are in good working condition. **OUTDOOR Unit (Heat Pump):** * Confirmed the outdoor coil is in fair and clean condition. * Verified proper operation of the condenser fan motor, compressor, fan run capacitor, compressor run capacitor, compressor start capacitor, contactor, and electrical wiring. **System-Wide Checks:** * Measured a return air temperature of 64.0°F and a supply air temperature of 126.0°F. * Cleared the condensate drain line and cleaned both the primary and secondary drain pans. * Te
Today I performed a wintertime tuneup on your air conditioning system in Monticello FL. Everything is working properly at this time.
Today I arrived on site and performed a winter time tune up on your system, confirming it is currently working properly. **System Overview** * Overall equipment condition: Good. * Indoor unit: Located in the attic, it's an air handler. * Outdoor unit: Located on the side of the house, it's a heat pump. * The unit services the whole home. **Maintenance Actions** * Filtration: Replaced the pleated 1" air filter with a spare provided by the customer. * Indoor coil: Found to be in good, clean condition. * Outdoor coil: Found to be in good, clean condition. * Condensate drain system: Cleared the drain line, cleaned out the primary and secondary pans, tested the safety switch, and cleaned out the condensate pump. * Added detergent tabs to all condensate pumps. * Confirmed the drain line is strapped. **Electrical Components** * Tested and inspected the following components, all working within manufacturer's specifications: Blower Motor, Heat Strip Kit, Condense