Lee was very professional and stayed on task until it was completed. He was punctual and thorough.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Very dependable, efficient, knows what they are doing. They let you know who is coming out and the service technician calls when they are on their way. So glad I found them.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Love Bensons great loved the service. He was so nice and professional did a great job!
Overall Experience
Quality
Price
Convenience
Hunter worked hard and steadily, and successfully, to get us up and running the day our AC went out. Good man.
Overall Experience
Quality
Price
Convenience
Jeremy was a wonderful representative of your company: knowledgeable, personable, and helpful (we needed info about a mini-split system for our home, and he had a lot of info to share with us). I do not know how many stars you might use to rate a member of your staff, but Jeremy deserves them all!
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
It was a pleasure to meet Lee, and she conducted our 6-month check-up excellently. She kept us informed at the different stages of her work, and she conveyed her results in just the right amount of detail and with clarity, which we appreciated. Thank you, Lee!
Overall Experience
Quality
Price
Convenience
Have used Benson's a few times now and they are always on time and offer great service! Our service this time around didn't disappoint. We were having some issues with our AC running cool, not cold. Our tech, Hunter was very informative and friendly. We appreciate having next day service!
Overall Experience
Quality
Price
Convenience
Aidan Downs provided superior service on his annual HVAC assessment and inspection at our home. He was very thorough, answered all of our questions, and took the time to share with us his observations of the condition of our air handler and compressor unit. He also re-checked his work to ensure that all the cabinets were closed completely and no objects were left laying around. I wish all the staff were that precise and dedicated!
Overall Experience
Quality
Price
Convenience
Routine check that was thorough and gave peace of mind!
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Today I arrived on site and performed a winter tune-up on the system. The overall equipment condition is good. **Indoor Unit (Air Handler in Closet):** * Verified the indoor coil is clean and in good condition. * Replaced the pleated 1" filter (20x20x1). The customer provided spare filters. **Outdoor Unit (Heat Pump in Back Yard):** * Confirmed the outdoor coil is in good condition. * Tested and inspected the blower motor, compressor, blower run capacitor, compressor run capacitor, fan run capacitor, contactor, defrost control board, and electrical wiring. All components are working properly within manufacturer's specifications. * Inspected the blower wheel, heat exchanger, primary drain pan, and electrical wires, and confirmed they are in good condition and working properly. **System Checks:** * Cleared the condensate drain line and cleaned out the primary pan. * Tested the safety switch on the condensate drain system. * Verified the condensate drain line is conn
Today, I arrived on site to perform winter maintenance on the HVAC equipment. Overall Equipment Condition: Good condition noted for both indoor and outdoor units. Indoor Unit Details: Located in the closet, identified as an air handler. Services the downstairs area. Pleated filter (2-6") replaced today. Filter size: 20x25 Honeywell. Outdoor Unit Details: Located in the back yard, identified as a heat pump. Outdoor coil is clean and was also cleaned today. Electrical Components: Blower Motor, Condenser Fan Motor, Compressor, Compressor Run Capacitor, Fan Run Capacitor, Contactor, and Electrical Wiring tested and found to be working properly within manufacturer specifications. Inspections: Blower Wheel, Primary Drain Pan, and Electrical Wires secured and in good condition. No components found in poor condition. Temperature Readings: Return Air Temperature: 79.7°F. Supply Air Temperature: 125.7°F. Condensate Drain System: Cleared drain line and cleaned out primary pan. Additional Notes: W
View visual findings from this job here - https://visionshare.xoi.io/?id=XA-F3DE-F23233B8030643BAB872AC95FCED634A Today I arrived on site and performed a summer tune-up on the system. **Filtration:** * Replaced the existing filter with a new pleated 20x25 filter provided by the customer. **Indoor Unit (Attic):** * Observed the indoor coil is in poor condition; recommend a duct cleaning. **Outdoor Unit (Side of House, Back Yard):** * Observed the outdoor coil is in fair condition. **Electrical Components (Tested and Working):** * Verified proper operation and amperage within manufacturer specifications for: * Blower Motor * Condenser Fan Motor * Compressor * Blower Run Capacitor * Compressor Run Capacitor * Fan Run Capacitor * Compressor Start Capacitor * Contactor * Electrical Wiring **System Components (Inspected and Working):** * Confirmed the following components are in good condition and working properly: * Blower Wheel * Primary Drain Pan * Electrical Wires Secured **Condensate Dr
Today I arrived on site and performed a winter time maintenance on your HVAC equipment. **Indoor Unit (Air Handler in Closet):** * Replaced the pleated 1" air filters (sizes 20x20 and 12x12) using customer-supplied spares. * Confirmed the indoor coil is clean and in good condition. **Outdoor Unit (Heat Pump in Back Yard):** * Determined the outdoor coil is clean and in fair condition. * Verified proper operation and amperage of the following electrical components: Blower Motor, Heat Strip Kit, Condenser Fan Motor, Compressor, Blower Run Capacitor, Compressor Run Capacitor, Fan Run Capacitor, Compressor Start Capacitor, Contactor, and Electrical Wiring. * Confirmed the following components are in good working order: Blower Wheel, Primary Drain Pan, Electrical Wires Secured, and Ductwork. **System Performance:** * Measured a return air temperature of 73.0°F and a supply air temperature of 121.0°F. * Cleared the condensate drain line and cleaned out the primary pan. *
Today I arrived on site and performed a winter time maintenance on your HVAC equipment. **Indoor Unit (Air Handler in Attic):** * Replaced the 1" pleated filter (12x24) with a spare provided by the customer. * Confirmed the indoor coil is clean and in good condition. **Outdoor Unit (Heat Pump in Back Yard):** * Verified the outdoor coil is clean and in good condition. * Tested and inspected the following electrical components, all operating within manufacturer's specifications: * Blower Motor * Heat Strip Kit * Condenser Fan Motor * Compressor * Blower Run Capacitor * Compressor Run Capacitor * Fan Run Capacitor * Compressor Start Capacitor * Contactor * Electrical Wiring * Inspected the following components, all found to be in good working order: * Blower Wheel * Secondary Drain Pan * Primary Drain Pan * Electrical Wires Secured * Ductwork **System Performance:** * Return air te
Today I arrived on site and performed the following maintenance and service tasks: **INDOOR Unit (Air Handler):** * Replaced the existing 20x25x5 pleated filter with a new one provided by the customer. * Confirmed the indoor coil is in fair and clean condition. * Verified proper operation of the blower motor, heat strip kit, blower run capacitor, and electrical wiring. * Confirmed the blower wheel, secondary drain pan, primary drain pan, electrical wires, and ductwork are in good working condition. **OUTDOOR Unit (Heat Pump):** * Confirmed the outdoor coil is in fair and clean condition. * Verified proper operation of the condenser fan motor, compressor, fan run capacitor, compressor run capacitor, compressor start capacitor, contactor, and electrical wiring. **System-Wide Checks:** * Measured a return air temperature of 64.0°F and a supply air temperature of 126.0°F. * Cleared the condensate drain line and cleaned both the primary and secondary drain pans. * Te
Today I performed a wintertime tuneup on your air conditioning system in Monticello FL. Everything is working properly at this time.
Today I arrived on site and performed a winter time tune up on your system, confirming it is currently working properly. **System Overview** * Overall equipment condition: Good. * Indoor unit: Located in the attic, it's an air handler. * Outdoor unit: Located on the side of the house, it's a heat pump. * The unit services the whole home. **Maintenance Actions** * Filtration: Replaced the pleated 1" air filter with a spare provided by the customer. * Indoor coil: Found to be in good, clean condition. * Outdoor coil: Found to be in good, clean condition. * Condensate drain system: Cleared the drain line, cleaned out the primary and secondary pans, tested the safety switch, and cleaned out the condensate pump. * Added detergent tabs to all condensate pumps. * Confirmed the drain line is strapped. **Electrical Components** * Tested and inspected the following components, all working within manufacturer's specifications: Blower Motor, Heat Strip Kit, Condense
Today I performed a wintertime tuneup on your air conditioning systems in Monticello FL. Everything is working properly at this time.
Today I arrived on site and performed a winter tune-up on your system. Here's a summary of the work completed: **System Overview** * Confirmed the overall equipment condition is good. * The indoor unit (Air Handler) is located in the closet and services the whole home. * The outdoor unit (Heat Pump) is located on the side of the house. **Component Inspections & Testing** * The outdoor coil is clean and in good condition. * The indoor coil is in fair condition. * Inspected the blower wheel, ductwork, electrical wires, and primary drain pan; all are in good working order. * Tested and confirmed the following electrical components are working within manufacturer specifications: * Blower Motor * Heat Strip Kit * Condenser Fan Motor * Compressor * Blower Run Capacitor * Compressor Run Capacitor * Fan Run Capacitor * Contactor * Defrost Control Board * Electrical Wiring **Airflow & Filtration** * Checked the pleat
Today I arrived on site and performed a winter time tune up on your system. Here's a summary of the work completed: **Filtration:** * Replaced the air filters; the customer provided spare filters. * Verified filter sizes: (1) 20x20x1 and (2) 12x12x1. * Confirmed the use of antimicrobial filters. **Coils:** * Inspected and cleaned the outdoor coil. * Verified the indoor coil is clean and in good condition. **Electrical Components (Tested and Working):** * Verified proper operation of the blower motor, heat strip kit, condenser fan motor, and compressor. * Checked the blower run capacitor, compressor run capacitor, and fan run capacitor. * Confirmed the contactor, defrost control board, and electrical wiring are functioning within specifications. **Component Inspection (Good Condition):** * Verified the blower wheel, ductwork, and secured electrical wires are in good condition. * Confirmed the primary and secondary drain pans are in good condition. **Condensa
Today I arrived on site and performed a winter time tune up on your system, and it is working properly at this time. **Indoor Unit (Air Handler in Closet):** * Verified the air handler is located in the closet. * Confirmed the indoor coil is clean and in good condition. * Noted the filter size is 16x20x1. * Customer has spare filters and will replace them. **Outdoor Unit (Heat Pump in Back Yard):** * Verified the heat pump is located in the back yard. * Confirmed the outdoor coil is in good condition. **Electrical Components (Tested and Working):** * Blower Motor * Compressor * Blower Run Capacitor * Compressor Run Capacitor * Fan Run Capacitor * Contactor * Defrost Control Board * Electrical Wiring **System Components (Inspected and in Good Condition):** * Blower Wheel * Heat Exchanger * Primary Drain Pan * Electrical Wires Secured **Condensate Drain System:** * Cleared the drain line. * Cleaned out the primary pan. * Tested the
Today I arrived on site and performed a winter time maintenance on your HVAC equipment. Indoor Unit (Air Handler in Attic): Checked the pleated 20x25 filter (2-6" rating). Confirmed the indoor coil is clean and in fair condition. Outdoor Unit (Heat Pump on Side of House): Verified the outdoor coil is clean and in good condition. Electrical Components (Tested and Working): Verified proper operation and amperage of the blower motor, condenser fan motor, compressor, compressor run capacitor, fan run capacitor, compressor start capacitor, heat strip kit, contactor, and electrical wiring. Inspected Components (Good Condition): Confirmed the blower wheel, primary drain pan, and electrical wires are secured and in good working order. Condensate Drain System: Cleared the drain line and cleaned out the primary pan. Tested the safety switch to ensure proper function. Confirmed the drain line is strapped. Temperature Readings: Recorded a return air temperature of 73.0°F. Recorded a supply a
Today I arrived on site and performed a winter time maintenance on your HVAC equipment. Indoor Unit (Air Handler - Garage): Verified the unit services the whole home. Checked the pleated 1" filter (16x30x1). Customer has spare filters and will replace them. Observed the indoor coil to be in fair and clean condition. Outdoor Unit (Heat Pump - Side of House): Confirmed the outdoor coil is in good and clean condition. Electrical Components: Tested and confirmed proper operation within manufacturer's specifications for: Blower Motor Condenser Fan Motor Compressor Compressor Run Capacitor Fan Run Capacitor Compressor Start Capacitor Contactor Electrical Wiring System Components: Inspected and verified the following components are in good working condition: Blower Wheel Primary Drain Pan Electrical Wires Secured System Readings & Adjustments: Return Air Temperature: 74.0°F Supply Air Temperature: 154.0°F Cleared the condensate drain line and cleaned out the primary pan. Tested the safet
Today I arrived on site and performed a winter time maintenance on your HVAC equipment. Indoor Unit (Air Handler): Located in closet; unit services the whole home. Verified pleated 1" filter; customer will replace with their own spare filters. Filter size: 16x25x1. Confirmed indoor coil is clean. Outdoor Unit (Heat Pump): Located on the side of the house; outdoor coil is clean. Electrical Components (Working Properly): Verified blower motor, heat strip kit, condenser fan motor, compressor, compressor run capacitor, fan run capacitor, compressor start capacitor, contactor, and electrical wiring are working within manufacturer's specifications. System Components (Good Condition): Confirmed blower wheel, primary drain pan, and electrical wires are secured. Measurements: Return air temperature: 74.0°F. Supply air temperature: 117.0°F. Condensate Drain System: Cleared drain line and cleaned out primary pan. Tested safety switch; drain line is strapped. Additional Actions: Dusted the