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He was punctual, professional and very respectful. His entrance and exit presentation was done well. I would like for him to be my service technician as well as for 32 Carpenters Rd.
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Sebastian was thorough and caring. He answered our questions fully and was a pleasure to work with.
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Phillip does a great job every time he comes to provide service!
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There were two gentlemen present. They were professional and careful. Thank you!
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Very very nice professional young man! Seemed to have the knowledge required to work on a/c units!!
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Arrived on time, very courteous & knowledgeable. Hope he will return when my next service is scheduled.
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Was thorough and checked the whole system while being respectful of our home. Great job.
Response from Benson's Heating and Air Conditioning:
We are so grateful for your kind words.
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Diagnostic/ System not cooling. I arrived and confirmed indoor airflow in cool mode. I went outside and found the condenser not running. It was locked out on the Red #4 error code for a failed run capacitor. The capacitor was dead at 1.5 MFD out of 70. I replaced the failed capacitor with a universal Turbo 200X to get the system cooling. The system is now running properly and I will return in the coming weeks with the OEM capacitor under warranty. Thank you for your business.
Today, I arrived on site and performed a summer time maintenance on your HVAC equipment. Here is a summary of the work I completed: Overall Equipment Condition: - Good Indoor Unit: - Location: Attic, Closet - Type: Air Handler - Picture: [Attach picture] Area Unit Services: - Left side - Right side Filtration: - Replaced today - Washed today - Filter type: Washable, Pleated 1" - Filter size: 20x20x1 - Picture of filter: [Attach picture] Condition of Indoor Coil: - Good - Clean - Brush cleaned today Outdoor Unit: - Location: Back Yard - Type: Heat Pump - Picture: [Attach picture] Condition of Outdoor Coil: - Good - Clean - Cleaned today Tested and inspected electrical components: - Blower Motor - Condenser Fan Motor - Compressor - Blower Run Capacitor - Compressor Run Capacitor - Fan Run Capacitor - Contactor - Electrical Wiring Inspected components in good condition: - Blower Wheel - Primary Drain Pan - Secondary Drain Pan - Electrical Wires Secured Tested and cleared condens
Today, I arrived on site and performed a summer time maintenance on your HVAC equipment. Here is a summary of the work I completed: Overall Equipment Condition: - Good Indoor Unit: - Location: Package Unit - Picture: [insert picture] - Area Unit Services: Whole house Filtration: - Antimicrobial filter replaced today - Filter size: 10x16x1 - Picture of filter: [insert picture] Indoor Coil: - Good condition - Cleaned and brushed today Outdoor Unit: - Location: Back Yard - Type: Package Unit - Picture: [insert picture] Outdoor Coil: - Good condition - Cleaned today Electrical Components: - Tested and inspected the following components, all working properly within manufacturers recommended specs and amperage's: - Blower Motor - Condenser Fan Motor - Compressor - Blower Run Capacitor - Compressor Run Capacitor - Fan Run Capacitor - Contactor - Electrical Wiring Other Inspections: - Inspected and found the following components in good condition and working properly at
Today, I arrived on site and performed a summer time maintenance on your HVAC equipment. Here is a summary of my findings: Overall Equipment Condition: - Good Indoor Unit: - Location: Closet - Type: Air Handler - Picture: [Provide picture] Area Unit Services: - Whole house Filtration: - Pleated 1" - Checked today Filter: - Size: 18x20x1 - Picture: [Provide picture] Condition of Indoor Coil: - Good - Clean - Brush cleaned today Outdoor Unit: - Location: Back Yard - Type: Heat Pump - Picture: [Provide picture] Condition of Outdoor Coil: - Good - Clean - Cleaned today Tested and inspected electrical components: - Blower Motor - Condenser Fan Motor - Compressor - Blower Run Capacitor - Compressor Run Capacitor - Fan Run Capacitor - Contactor - Electrical Wiring Inspected components in good condition and working properly: - Blower Wheel - Primary Drain Pan - Electrical Wires Secured Tested for Carbon Monoxide: - N/A Return Air Temperature: - 73.0 Degrees Fahrenheit Supply Air T
Today, I arrived on site and performed a summer time maintenance on your HVAC equipment. Here is a summary of my findings: Overall Equipment Condition: - Good Indoor Unit: - Location: Closet - Type: Air Handler - Picture: [Provide picture] Area Unit Services: - Whole home Filtration: - Pleated 1" - Checked today - Replaced today Filter Size and Picture: - Size: 20x20x1 - Picture: [Provide picture] Condition of Indoor Coil: - Good - Clean Outdoor Unit: - Location: Back Yard - Type: Heat Pump - Picture: [Provide picture] Condition of Outdoor Coil: - Good - Clean - Cleaned today Tested and inspected electrical components: - Blower Motor - Condenser Fan Motor - Compressor - Blower Run Capacitor - Compressor Run Capacitor - Fan Run Capacitor - Contactor - Defrost Control Board - Electrical Wiring Inspected components in good condition: - Blower Wheel - Electrical Wires Secured - Primary Drain Pan Inspected components in poor condition: - None Tested for Carbon Monoxide: - Not ap
Today, I arrived on site and performed a summer time maintenance on your HVAC equipment. Here is a summary of my findings and actions: Overall Equipment Condition: - Good Indoor Unit: - Location: Closet, Attic - Type: Air Handler - Picture: Available Area Unit Services: - Whole home Filtration: - Pleated 1" - Checked today - Replaced today Filter Size and Picture: - 20x25x1 - 12x20x1 - Picture available Condition of Indoor Coil: - Good - Clean Outdoor Unit: - Location: Side of House - Type: Heat Pump - Picture: Available Condition of Outdoor Coil: - Fair - Clean - Cleaned today Tested and inspected electrical components: - Blower Motor - Condenser Fan Motor - Compressor - Blower Run Capacitor - Compressor Run Capacitor - Fan Run Capacitor - Contactor - Defrost Control Board - Electrical Wiring Inspected components in good condition: - Blower Wheel - Electrical Wires Secured - Primary Drain Pan - Secondary Drain Pan Tested and cleared condensate drain system: - Cleared Drain
Today, I arrived on site and performed a summer time maintenance on your HVAC equipment. Here is a summary of the work I completed: Overall Equipment Condition: - Good Indoor Unit: - Location: Garage, Attic - Type: Air Handler - Picture: Attached Area Unit Services: - Whole home Filtration: - Pleated 2-6" - Checked today and replaced - Customer already had one for me to replace Filter Size and Picture: - 16x20x5 - Picture: Attached Condition of Indoor Coil: - Good - Clean Outdoor Unit: - Location: Side of House - Type: Heat Pump - Picture: Attached Condition of Outdoor Coil: - Fair - Cleaned today Tested and inspected electrical components: - Blower Motor - Condenser Fan Motor - Compressor - Blower Run Capacitor - Compressor Run Capacitor - Fan Run Capacitor - Contactor - Defrost Control Board - Electrical Wiring Inspected components in good condition: - Blower Wheel - Electrical Wires Secured - Primary Drain Pan - Secondary Drain Pan Tested for Carbon Monoxide: - N/A Retur
Today, I arrived on site and performed a summer time maintenance on your HVAC equipment. Here is a summary of my findings: Overall Equipment Condition: - Good Indoor Unit: - Location: Attic - Type: Air Handler - Picture: [Attach picture] Area Unit Services: - Left/right side of house Filtration: - Antimicrobial - Checked today Filter: - Size: 24x24x1 - Picture: [Attach picture] Condition of Indoor Coil: - Good - Clean Outdoor Unit: - Location: Side of House, Back Yard - Type: Heat Pump - Picture: [Attach picture] Condition of Outdoor Coil: - Good - Clean - Cleaned today Tested and inspected electrical components: - Blower Motor - Condenser Fan Motor - Compressor - Blower Run Capacitor - Compressor Run Capacitor - Fan Run Capacitor - Contactor - Defrost Control Board - Electrical Wiring Warranty capacitor: - Out of factory range, but system was still cooling properly Inspected components in good condition and working properly: - Blower Wheel - Electrical Wires Secured - Prima
Today, I arrived on site and performed a summer time maintenance on your HVAC equipment. Here is a summary of my findings: Overall Equipment Condition: - Good Indoor Unit: - Location: Closet - Type: Air Handler - Picture: Available Area Unit Services: - Whole house Filtration: - Pleated 1" - Replaced today Filter: - Size: 20x20x1 - Picture: Available Condition of Indoor Coil: - Good - Clean Outdoor Unit: - Location: Side of House - Type: Heat Pump - Picture: Available Condition of Outdoor Coil: - Good - Clean - Cleaned today Tested and inspected electrical components: - Blower Motor - Compressor - Condenser Fan Motor - Compressor Run Capacitor - Fan Run Capacitor - Contactor - Electrical Wiring Inspected components in good condition and working properly: - Secondary Drain Pan - Primary Drain Pan - Electrical Wires Secured Tested and cleared condensate drain system: - Cleared Drain Line - Cleaned Out Primary Pan - Cleaned Out Condensate Pump - Tested Safety Switch Other acti
Today, I arrived on site and performed a summer time maintenance on your HVAC equipment. Here is a summary of my findings: Overall Equipment Condition: - Good Indoor Unit: - Location: Attic - Type: Air Handler - Picture: [Attach picture] Area Unit Services: - Upstairs Filtration: - Pleated 1" - Replaced today Filter: - Size: 20x20x1 - Picture: [Attach picture] Condition of Indoor Coil: - Good - Clean Outdoor Unit: - Location: Side of House - Type: Heat Pump - Picture: [Attach picture] Condition of Outdoor Coil: - Good - Clean - Cleaned today Tested and inspected electrical components: - Blower Motor - Condenser Fan Motor - Compressor - Compressor Run Capacitor - Fan Run Capacitor - Compressor Start Capacitor - Contactor - Electrical Wiring Inspected components in good condition and working properly: - Blower Wheel - Secondary Drain Pan - Primary Drain Pan - Electrical Wires Secured Tested and cleared condensate drain system: - Cleared Drain Line - Cleaned Out Primary Pan - C
Today, I arrived on site and performed a summer time maintenance on your HVAC equipment. Here is a summary of my findings: Overall Equipment Condition: - Good Indoor Unit: - Location, Type, and Picture: Package Unit - Area Unit Services: Whole house Filtration: - Pleated 1" - Checked today Filter: - Size and Picture: 20x20x1 Indoor Coil: - Condition: Good, Clean Outdoor Unit: - Location, Type, and Picture: Package Unit, Side of House Outdoor Coil: - Condition: Good, Clean Tested and inspected these electrical components on your equipment and they are working properly within manufacturers recommended specs and amperage's: - Blower Motor - Condenser Fan Motor - Compressor - Compressor Run Capacitor - Fan Run Capacitor - Compressor Start Capacitor - Contactor - Electrical Wiring Inspected these components on your system and they are in good condition and working properly at this time: - Blower Wheel - Primary Drain Pan - Electrical Wires Secured Tested for Carbon Monoxide: - N/A
Today we performed a summer time tune up on your unit,everything is working properly at this time .Thank you for your business. Tallahassee FL View visual findings from this job here - https://visionshare.xoi.io/?id=XA-846D-7EA61A2DB28A4D1BA34CB2F42A69D276
Today, I arrived on site and performed a summer time maintenance on your HVAC equipment. Here is a summary of my findings: Overall Equipment Condition: - Good Indoor Unit: - Location: Furnace in a closet - Picture: [Attach picture] - Area Unit Services: Whole house Filtration: - Antimicrobial - Checked today Filter: - Size: 18x18x1 - Picture: [Attach picture] Indoor Coil: - Condition: Good, clean Outdoor Unit: - Location: Side of house - Type: Straight Cool - Picture: [Attach picture] Outdoor Coil: - Condition: Good, clean Tested and inspected electrical components: - Blower Motor - Condenser Fan Motor - Compressor - Compressor Run Capacitor - Fan Run Capacitor - Compressor Start Capacitor - Contactor - Electrical Wiring - Blower Run Capacitor Inspected components in good condition and working properly: - Blower Wheel - Secondary Drain Pan - Primary Drain Pan - Electrical Wires Secured Tested for Carbon Monoxide: N/A Return Air Temperature: 76.9 degrees Fahrenheit Supply Air
Today, I arrived on site and performed a summer time maintenance on your HVAC equipment. Here is a summary of the work I completed: Overall Equipment Condition: - Good Indoor Unit: - Location: Closet - Type: Air Handler - Picture: [Include picture of indoor unit] Area Unit Services: - Whole house Filtration: - Pleated 1" - Replaced today Filter: - Size: (2) 18x18x1 - Picture: [Include picture of filter] Condition of Indoor Coil: - Good - Clean Outdoor Unit: - Location: Side of House - Type: Heat Pump - Picture: [Include picture of outdoor unit] Condition of Outdoor Coil: - Good - Clean - Cleaned today Tested and inspected electrical components: - Blower Motor - Condenser Fan Motor - Compressor - Compressor Run Capacitor - Fan Run Capacitor - Compressor Start Capacitor - Contactor - Electrical Wiring Inspected components in good condition and working properly: - Blower Wheel - Secondary Drain Pan - Primary Drain Pan - Electrical Wires Secured Tested for Carbon Monoxide: - N/A
Follow up: Condenser fan not running. I arrived and checked the system. I found that the capacitor that regulates the current for the compressor and condenser fan had gone bad. I replaced the bad capacitor with a new Turbo 200 and checked the system. The system is cooling properly and the new capacitor comes with a 5-year warranty from the manufacturer. Thank you for your business. Quincy FL