Overall Experience
Quality
Price
Convenience
Technician was very good and thorough. Reached ductwork in a very tight area I doubted access under the house and I was pleased it was corrected .
Overall Experience
Quality
Price
Convenience
Very thorough with scheduling, prompness, thorough explanation pre and post service. Appears to be knowledgeable and courteous. I hope he stay with the company. I would like for him to be the technician for both properties.
Overall Experience
Quality
Price
Convenience
The service man was very knowledgeable of what he had to do and very respectful.
Overall Experience
Quality
Price
Convenience
Lee provided excellent service.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Technician was knowledgeable. He took the time to explain what he was doing. He took the time to show short videos to show what he was doing
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Great Representative for your company. Mr. Rangel was very pleasant and conducted himself with Professionalism while Performing and completing his job
Overall Experience
Quality
Price
Convenience
I want to thank you for sending Hunter to service our unit. Hunter worked so hard to restore our unit. Sure, we went a few days without heat due to the cord had to be ordered. When Hunter got the cord, he came and stayed for many hours to make sure our heat was restored and working properly. He did an excellent job.
Overall Experience
Quality
Price
Convenience
Lee was was very respectful with explanations on her pre and post Review. I prefer her service again as well at 32 Carpenter's road.
Overall Experience
Quality
Price
Convenience
Lee is very thorough, hands-on and very efficient! 10 out of 10. Highly recommend.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Phillip always does a thorough job. He is very conscientious and provides useful information.
Overall Experience
Quality
Price
Convenience
Today I arrived on site and performed a summer time maintenance on your HVAC equipment. **Air Handler (Indoor Unit):** * Located in the crawl space. * Cleaned the indoor coil, which was in fair condition. * Replaced the air filters (customer provided spares). * Existing filter sizes were 20x25x5 and 18x24x1. * Replaced pleated 1" filter. * Washed washable filter. * Inspected the blower wheel, secondary drain pan, primary drain pan, electrical wires, and ductwork; all were in good condition. **Heat Pump (Outdoor Unit):** * Located on the side of the house. * Cleaned the outdoor coil, which was in fair condition. * Tested the blower motor, compressor, condenser fan motor, blower run capacitor, compressor run capacitor, fan run capacitor, contactor, and electrical wiring; all operating within specifications. **System Checks:** * Cleared the condensate drain line. * Cleaned out the primary and secondary drain pans. * Tested the safety switch. *
08/26/2025- I arrived on site to check out the customers ductwork and I found that the bottom part of his metal trunk line ductwork insulation is completely wet and dripping in a couple of spots. Due to how wet the insulation the wrap will likely need to be replaced with new insulation, the customer would also like his supply side plenum to be insulated since it’s bare metal that forms condensation above his unit. I have priced out the job and emailed the customer the estimate. If the customer approves of the estimate, please call and schedule the job with him.
Today I arrived on site and performed a summer time maintenance on your HVAC equipment. **Indoor Unit (Air Handler - Garage):** * Verified the unit is in good condition. * Confirmed pleated 1" filter size is 20x30x1. * Observed the indoor coil is clean and in good condition. **Outdoor Unit (Heat Pump - Side of House):** * Verified the unit is in good condition. * Observed the outdoor coil is clean and in good condition. **Electrical Components (Tested & Working):** * Verified proper operation of the blower motor, condenser fan motor, and compressor. * Verified proper operation of the blower run capacitor, compressor run capacitor, and fan run capacitor. * Verified proper operation of the contactor and electrical wiring. **Component Inspection (Good Condition):** * Confirmed the blower wheel, primary drain pan, electrical wires, and ductwork are in good condition and working properly. **System Performance:** * Measured a return air temperature of 74.0°F and
Today I performed a summer time tune up on your Goodman heat pump. Drain line was cleared and filter was cleaned. All electrical components were tested to verify proper operating conditions. Found unit to not have a had start on it, this cannot be cause the board to lockout the unit on high amps. Will return to install part under parts and labor warranty. Thank you for your business. View visual findings from this job here - https://visionshare.xoi.io/?id=XA-A3D0-9EB9B77A7BB34D68BA9392CCE120FB89
Today I performed a summer time tune up on your Goodman AC system. The drain was cleared, coils were cleaned, and all electrical components were tested. The unit had a temperature split of 19° which is a proper temperature split. Everything is working properly at this time. Thank you for your business. View visual findings from this job here - https://visionshare.xoi.io/?id=XA-A3D0-50C38A33D3B2426B8B0DCF8F33DE7E1B
Today I arrived on site and performed a summer time maintenance on your HVAC equipment. **Indoor Unit (Air Handler):** * Located in the garage/attic. * Washed the washable 20x20x5 filter. * Confirmed the indoor coil is clean and in fair condition. **Outdoor Unit (Heat Pump):** * Located in the back yard. * Confirmed the outdoor coil is clean and in fair condition. **Electrical Components:** * Verified proper operation and amperage of the blower motor, condenser fan motor, compressor, blower run capacitor, compressor run capacitor, fan run capacitor, compressor start capacitor, and contactor. * Confirmed electrical wiring is working properly. **System Components:** * Inspected and confirmed the blower wheel, secondary drain pan, primary drain pan, electrical wires, and ductwork are in good condition and working properly. **Condensate Drain System:** * Cleared the drain line. * Cleaned out the primary and secondary pans. * Tested the safety switch. **Meas
08/05/2025- the control board is in stock at carrier, the one bag of 8 inch and 6 inch flex ductwork will be delivered to the shop tomorrow morning. 08/07/2025- I arrived on site and replaced the 8 inch and 6 inch ductwork lines that were pinched and restricting airflow with new flex ductwork. I was also able to get to the third duct that was giving the homeowner no airflow in her office and discovered that this duct wasn’t pinched, but loose and disconnected from the main duct line. I have resecured this loose duct back to the main duct line. All ductwork is now run without being pinched as well as connected properly. However I was unable to remove the old 6 inch duct line that I disconnected from the crawl space due to how pinched it was and how tight the crawl space is. I have informed the homeowner to not be alarmed if he sees this duct since it is not connected to the main duct line or a supply vent, it is only there because I was unable to remove it from the crawl space. I have
Today I arrived on site and performed a summer time maintenance on your HVAC equipment. Indoor Unit (Air Handler - Attic, Garage): Replaced the 20x20 pleated filter. Observed the indoor coil to be in fair condition and clean. Outdoor Unit (Heat Pump - Side of House): Observed the outdoor coil to be in good condition and clean. Verified proper operation of the blower motor, condenser fan motor, compressor, compressor run capacitor, fan run capacitor, compressor start capacitor, contactor, and electrical wiring. Confirmed the blower wheel, primary drain pan, and secondary drain pan are in good working order. System Performance: Measured a return air temperature of 74.0°F and a supply air temperature of 51.0°F. Cleared the condensate drain line, cleaned out the primary pan, and tested the safety switch. Additional Actions: Dusted the thermostat and tested its operation. Restored power to the units. Quincy, FL View findings from today’s job here - https://visionshare.xoi.io/?id=XA-A3
Today I arrived on site and performed a summer time maintenance on your HVAC equipment. Indoor Unit (Air Handler): Located in closet; unit services the whole home. Replaced pleated 1" filters; customer provided (2) 18x18x1 spare filters. Indoor coil condition: Fair, clean. Outdoor Unit (Heat Pump): Located on side of house. Outdoor coil condition: Good, clean. Electrical Components (Tested and Working): Blower motor, condenser fan motor, compressor, compressor run capacitor, fan run capacitor, compressor start capacitor, contactor, and electrical wiring are all working within manufacturer's specifications. System Components (Inspected and in Good Condition): Blower wheel, primary drain pan, and electrical wires are secured and in good working order. Condensate Drain System: Cleared drain line. Cleaned out primary pan. Tested safety switch. Temperature Readings: Return air temperature: 75.0°F. Supply air temperature: 58.0°F. Additional Actions: Dusted the thermostat. Restored pow
Today I arrived on site and performed a summer time maintenance on your HVAC equipment. Indoor Unit (Package Unit): Observed the indoor coil in fair condition; performed a brush cleaning. Noted the unit is a package unit servicing the whole home. Observed the customer has spare 1" pleated filters and will replace them. Outdoor Unit (Package Unit): Observed the outdoor coil in good, clean condition. Verified proper operation of the blower motor, condenser fan motor, compressor, compressor run capacitor, fan run capacitor, compressor start capacitor, contactor, and electrical wiring. System Components: Confirmed the blower wheel, primary drain pan, and electrical wires are secured and in good condition. Cleared the condensate drain line and cleaned out the primary pan. Measurements: Recorded a return air temperature of 77.0°F and a supply air temperature of 58.0°F. Final Steps: Restored power to the units and tested thermostat operation. Quincy, FL View findings from today’s job
08/04/2025- I arrived on site and found the outdoor drain line disconnected and the unit draining properly. I have reconnected the outdoor drain line and verified that the unit is draining properly at the time of service.
Today I arrived on site and performed a summer tune-up on the system. The overall equipment condition is good. **Indoor Unit (Air Handler):** * Located in the crawl space, servicing the downstairs area. * Indoor coil condition is good and clean. * Replaced the pleated 1" filter (size 14x20x1) using the customer's spare filters. * Blower motor, blower run capacitor, and electrical wiring tested and working within specifications. * Blower wheel, heat exchanger, primary drain pan, secondary drain pan, electrical wires, and ductwork inspected and in good condition. **Outdoor Unit (Heat Pump):** * Located on the side of the house. * Outdoor coil condition is good. * Compressor, compressor run capacitor, fan run capacitor, and contactor tested and working within specifications. **System Checks:** * Return air temperature: 77.0°F. * Supply air temperature: 55.2°F. * Cleared the condensate drain line. * Cleaned out the primary and secondary pans. * Tested the sa
Today I arrived on site and performed a summer tune-up. The system is currently working properly. **Indoor Unit (Air Handler):** * Located in the closet. * Cleaned the indoor coil with a brush. * Verified the indoor coil is in good condition. * Replaced the pleated 1" filter (20x20x1) with a spare provided by the customer. **Outdoor Unit (Heat Pump):** * Located in the backyard. * Verified the outdoor coil is in good condition. **Electrical Components (Tested and Working):** * Blower motor. * Compressor. * Blower run capacitor. * Compressor run capacitor. * Fan run capacitor. * Contactor. * Defrost control board. * Electrical wiring. * Compressor start capacitor. **System Components (Inspected and in Good Condition):** * Blower wheel. * Heat exchanger. * Primary drain pan. * Electrical wires secured. **Measurements:** * Return air temperature: 75.0°F. * Supply air temperature: 58.6°F. **Condensate Drain System:** * Cleared the dra
Today I arrived on site and performed a summer tune-up on your system. Here's a summary of the work completed: **Indoor Unit (Air Handler in Attic):** * Replaced the pleated 1" filter (20x20x1). Customer provided spare filters. * Verified the indoor coil is clean and in good condition. **Outdoor Unit (Heat Pump on Side of House):** * Confirmed the outdoor coil is in good condition. * Tested and inspected the following electrical components, all operating within manufacturer's specifications: * Blower Motor * Compressor * Blower Run Capacitor * Compressor Run Capacitor * Fan Run Capacitor * Contactor * Electrical Wiring * Defrost Control Board * Inspected the following components, all in good working order: * Blower Wheel * Heat Exchanger * Secondary Drain Pan * Primary Drain Pan * Electrical Wires Secured * Ductwork **Condensate Drain System:** * Cleared the drain line. * Cleaned out
Today I arrived on site and performed a summer tune-up on the system. The overall equipment condition is good. **Indoor Unit (Air Handler in Attic Closet):** * Verified the indoor coil is clean and in good condition. * Replaced the pleated 1" filter with a spare the customer provided (20x25x1 and 12x20x1). **Outdoor Unit (Heat Pump on Side of House):** * Verified the outdoor coil is in good condition. * Tested and inspected electrical components, including blower motor, compressor, blower run capacitor, compressor run capacitor, fan run capacitor, contactor, electrical wiring, and compressor start capacitor; all are working properly within manufacturer's specifications. * Inspected the blower wheel, heat exchanger, secondary drain pan, primary drain pan, secured electrical wires, and ductwork; all are in good condition and working properly. **System Performance:** * Return air temperature: 75.0°F. * Supply air temperature: 60.8°F. * Cleared the condensate drain li