Very thorough with scheduling, prompness, thorough explanation pre and post service. Appears to be knowledgeable and courteous. I hope he stay with the company. I would like for him to be the technician for both properties.
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The service man was very knowledgeable of what he had to do and very respectful.
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Lee provided excellent service.
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Technician was knowledgeable. He took the time to explain what he was doing. He took the time to show short videos to show what he was doing
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Great Representative for your company. Mr. Rangel was very pleasant and conducted himself with Professionalism while Performing and completing his job
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I want to thank you for sending Hunter to service our unit. Hunter worked so hard to restore our unit. Sure, we went a few days without heat due to the cord had to be ordered. When Hunter got the cord, he came and stayed for many hours to make sure our heat was restored and working properly. He did an excellent job.
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Lee was was very respectful with explanations on her pre and post Review. I prefer her service again as well at 32 Carpenter's road.
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Lee is very thorough, hands-on and very efficient! 10 out of 10. Highly recommend.
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Phillip always does a thorough job. He is very conscientious and provides useful information.
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Benson always is on time and their customer service is outstanding.
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Liam was knowledgeable & explained the services he provided.
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Today I arrived on site and performed a summer tune-up on your system. Here's a summary of the work completed: **Indoor Unit (Furnace in Closet):** * Observed the indoor unit to be in fair condition. * Checked and replaced the filter (20x20x1, Respicare). * Confirmed the indoor coil is in fair condition. **Outdoor Unit (Straight Cool, Side of House):** * Observed the outdoor unit to be in fair condition and the coil is clean. * Tested and inspected the blower motor, condenser fan motor, compressor, blower run capacitor, compressor run capacitor, fan run capacitor, contactor, defrost control board, and electrical wiring; all are working properly within manufacturer's specifications. **System Components:** * Inspected the blower wheel, burners, exhaust flue, heat exchanger, primary drain pan, and electrical wires; all are in good condition and working properly. * Cleared the condensate drain line, cleaned out the primary pan, and tested the safety switch. **Measurem
Today I arrived on site and performed a summer tune-up on your system. Here’s a summary of the work completed: **Indoor Unit (Air Handler in Attic):** * Verified the air handler is in fair condition. * Confirmed the indoor coil is clean and in fair condition. * Replaced the pleated 1" filter with a spare provided by the customer (14x24 size). **Outdoor Unit (Heat Pump in Back Yard):** * Verified the heat pump is in fair condition. * Confirmed the outdoor coil is clean and in fair condition. **Electrical Components:** * Tested and confirmed proper operation of the blower motor, condenser fan motor, compressor, blower run capacitor, compressor run capacitor, fan run capacitor, contactor, and electrical wiring. **System Components:** * Inspected and confirmed good condition and proper operation of the blower wheel, primary drain pan, electrical wires, and ductwork. **Condensate Drain System:** * Cleared the drain line. * Cleaned out the primary and secondary p
Today I arrived on site and performed the following maintenance: **Air Handler (Indoor Unit)** * Located the air handler in the crawl space. * Observed the overall condition as fair. * Replaced the pleated 1" filter (size 20x20x1) using the customer's spare filters. * Checked the filter. * Observed the indoor coil condition as fair. **Heat Pump (Outdoor Unit)** * Located the heat pump on the side of the house. * Observed the outdoor coil condition as good. * Tested and inspected the following electrical components, all operating within manufacturer's specifications: * Blower Motor * Compressor * Blower Run Capacitor * Compressor Run Capacitor * Fan Run Capacitor * Compressor Start Capacitor * Contactor * Defrost Control Board * Electrical Wiring
Today I arrived on site and performed a summer tune-up on the Hvac equipment ensuring the systems are working properly. Here's a breakdown of the maintenance: Indoor Unit (Air Handler in Attic): Replaced the pleated 1" air filters (2- 16X20, 1-12X12). Confirmed the indoor coil is in fair condition and clean. Outdoor Unit (Heat Pump on Side of House): Verified the outdoor coil is in good condition and clean. Electrical Components: Tested and confirmed the proper operation of the blower motor, condenser fan motor, compressor, blower run capacitor, compressor run capacitor, fan run capacitor, contactor, and electrical wiring within manufacturer specifications. System Components: Inspected and verified the good condition and proper operation of the blower wheel, secondary drain pan, primary drain pan, secured electrical wires, and ductwork. Condensate Drain System: Cleared the drain line. Cleaned out the primary and secondary pans. Tested the safety switch. Measurements: Return air temper
Today I arrived on site and performed a summer tune-up. The system is currently working properly. **Indoor Unit (Air Handler):** * Verified the unit is located in the closet. * Confirmed the overall condition of the unit is good. * Checked the pleated 1" filter (20x24x1). * Customer has spare filters and will replace it themselves. * Confirmed the indoor coil is in good condition. **Outdoor Unit (Heat Pump):** * Verified the unit is located in the back yard. * Confirmed the outdoor coil is in good condition. **Electrical Components:** * Tested and inspected the following components, all working within manufacturer's specifications: * Blower Motor * Compressor * Blower Run Capacitor * Compressor Run Capacitor * Fan Run Capacitor * Contactor * Defrost Control Board * Electrical Wiring **System Components:** * Inspected the following components, all in good condition and working properly: * Blower Wheel *
Today I arrived on site and performed a summer tune-up on the system. Here's a summary of the work completed: * **Indoor Unit (Air Handler in Closet):** * Condition noted as fair. * Indoor coil brush cleaned. * Pleated 1" filter checked; customer to provide replacement (18x20x1). * **Outdoor Unit (Heat Pump on Side of House):** * Outdoor coil condition good. * **Electrical Components (Tested and Working):** * Blower motor, compressor, blower run capacitor, compressor run capacitor, fan run capacitor, contactor, defrost control board, and electrical wiring tested and operating within specifications. * **System Components (Inspected and Working):** * Blower wheel, heat exchanger, primary drain pan, and electrical wires secured, all in good working order. * **System Performance:** * Return air temperature: 77.0°F. * Supply air temperature: 55.5°F. * Condensate drain line cleared; primary pan cleaned; safety switch tested
Today I arrived on site and completed the following maintenance activities: **Indoor Unit (Air Handler in Attic):** * Confirmed the unit is in good overall condition. * Observed the indoor coil is clean and in good condition. * Noted filter size as 20x20x1. * Customer declined filter replacement and will provide their own. **Outdoor Unit (Heat Pump in Back Yard):** * Verified the outdoor coil is in good condition. **Electrical Components:** * Tested and confirmed proper operation within manufacturer specifications for: * Blower Motor * Compressor * Blower Run Capacitor * Compressor Run Capacitor * Fan Run Capacitor * Defrost Control Board * Contactor * Electrical Wiring **System Components:** * Inspected and verified good condition and proper operation of: * Blower Wheel * Heat Exchanger * Secondary Drain Pan * Primary Drain Pan * Electrical Wires Secured **System Performance:** *
Today I arrived on site and performed a summer tune-up on the system. **Indoor Unit Service:** * Located the air handler in the closet. * Observed the indoor coil in fair condition; brush cleaned it. * Checked the pleated 1" filter (18x18x1); customer will provide their own filters. **Outdoor Unit Service:** * Located the heat pump in the backyard. * Observed the outdoor coil in good condition. **Electrical Components:** * Tested and confirmed proper operation of: blower motor, compressor, blower run capacitor, compressor run capacitor, fan run capacitor, contactor, defrost control board, and electrical wiring. **Component Inspection:** * Inspected and confirmed good condition of: blower wheel, heat exchanger, primary drain pan, and secured electrical wires. **System Performance:** * Measured return air temperature at 90.0°F and supply air temperature at 74.8°F. * Cleared the condensate drain line and cleaned out the primary pan. **Additional Actions:** *
Today I arrived on site and performed a summer tune-up. Here's a summary of the work completed: **Indoor Unit (Air Handler):** * Located in the closet. * Checked and washed the washable 20x25x4 filter. * Observed the indoor coil to be in fair condition. **Outdoor Unit (Heat Pump):** * Located on the side of the house. * Observed the outdoor coil to be in good condition. **Electrical Components:** * Tested and inspected the blower motor, compressor, blower run capacitor, compressor run capacitor, fan run capacitor, defrost control board, contactor, and electrical wiring; all are working properly within manufacturer's specifications. **System Components:** * Inspected the blower wheel, heat exchanger, primary drain pan, and secured electrical wires; all are in good condition and working properly. **Measurements & Adjustments:** * Return air temperature: 75.0°F. * Supply air temperature: 48.9°F. * Cleared the condensate drain line. * Cleaned out the primary
Today I arrived on site and performed a summer tune-up on the system. **Indoor Unit (Air Handler):** * Verified the air handler is in good condition, located in the closet. * Confirmed the unit services the whole home. * Washed the washable filter (size 20x25x4) and checked its condition. * Inspected and confirmed the indoor coil is clean and in good condition. **Outdoor Unit (Heat Pump):** * Verified the heat pump is in good condition, located on the side of the house. * Confirmed the outdoor coil is in good condition. **Electrical Components:** * Tested and confirmed the blower motor, compressor, blower run capacitor, compressor run capacitor, fan run capacitor, defrost control board, contactor, and electrical wiring are working properly within manufacturer specifications. **System Components:** * Inspected and confirmed the blower wheel, heat exchanger, primary drain pan, and secured electrical wires are in good condition and working properly. **System Perfo
Today I arrived on site and performed the following maintenance and service activities: **Indoor Unit (Package Unit, Air Handler):** * Observed the unit to be in fair condition. * Verified the indoor coil is clean and in good condition. * Confirmed the blower wheel, primary drain pan, and electrical wires are secured and in good working order. * Replaced the filter with a pleated 1" filter, size 16x20x1. **Outdoor Unit (Side of House, Heat Pump, Package Unit):** * Verified the outdoor coil is clean and in good condition. * Tested and inspected the blower motor, condenser fan motor, compressor, blower run capacitor, compressor run capacitor, fan run capacitor, contactor, and electrical wiring; all are working properly within manufacturer's specifications. **System Performance:** * Cleared the condensate drain line. * Measured a return air temperature of 73.0°F and a supply air temperature of 62.0°F. * Restored power to the units and tested thermostat operation. V
Today I arrived on site and performed a summer time maintenance on your HVAC equipment. **Indoor Unit (Air Handler in Attic):** * Replaced the 20x25x4 pleated filter. * Confirmed the indoor coil is clean and in good condition. **Outdoor Unit (Heat Pump in Back Yard):** * Verified the outdoor coil is clean and in good condition. * Tested and confirmed proper operation of the blower motor, condenser fan motor, compressor, blower run capacitor, compressor run capacitor, contactor, and electrical wiring. * Confirmed the blower wheel, primary drain pan, and electrical wires are secured and in good condition. **System Performance:** * Measured a return air temperature of 76.0°F and a supply air temperature of 54.0°F. * Cleared the condensate drain line, cleaned out the primary pan, and tested the safety switch. * Tested the thermostat operation and restored power to the units. View visual findings from today’s visit here - https://visionshare.xoi.io/?id=msc983c010-cb
05/27/2025- I arrived on site to find old mastic tape to be loose, causing an airflow leak in the closet where the air handler is located. I have patched up and resecured the air flow leak. The unit is working properly and cooling properly, however I noticed that the 20x20x1 return filter grille is extremely rusted and should be replaced. I have discussed this with the customer and have emailed her an estimate to replace the rusted filter grille. However the unit is cooling properly at the time of service.
Today I arrived on site and performed a summer time maintenance on your HVAC equipment. **Indoor Unit (Air Handler - Attic):** * Replaced the Respicare filter using the customer's spare 16x20 filter. * Confirmed indoor coil condition as fair and clean. **Outdoor Unit (Heat Pump - Back Yard):** * Confirmed outdoor coil condition as fair and clean. * Verified proper operation of electrical components: Blower Motor, Condenser Fan Motor, Compressor, Compressor Run Capacitor, Fan Run Capacitor, Contactor, and Electrical Wiring. * Inspected and confirmed the good condition of: Blower Wheel, Primary Drain Pan, and Secured Electrical Wires. **System Performance:** * Measured a return air temperature of 75.0°F and a supply air temperature of 59.0°F. * Cleared the condensate drain line and cleaned out the primary pan. * Tested the safety switch. **Additional Actions:** * Dusted the thermostat. * Restored power to the units. * Checked the batteries in the thermostat
Today I arrived on site and performed a summer time maintenance on your HVAC equipment. **Indoor Unit (Air Handler - Crawl Space, East Side):** * Checked the pleated 1" filter (20x25x1). Customer will provide their own filters. * Confirmed the indoor coil was clean. **Outdoor Unit (Heat Pump - Side of House):** * Verified the outdoor coil was clean. * Confirmed proper operation of the blower motor, condenser fan motor, compressor, compressor run capacitor, fan run capacitor, contactor, and electrical wiring. * Inspected and confirmed the blower wheel, primary drain pan, and electrical wires were secured. **System Performance:** * Measured a return air temperature of 73.0°F and a supply air temperature of 57.0°F. * Cleared the condensate drain line and cleaned out the primary pan. **Additional Actions:** * Dusted the thermostat and restored power to the units. * Tested the operation of the thermostat. Quincy, FL View visual findings from today’s job here - ht