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Raymond was very polite and did a great job! I highly recommend him as a service rep!
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Response from Benson's Heating and Air Conditioning:
We are pleased to know your experience with us was a good one!
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Benson's have installed systems for two homes for us and will soon be doing a third. Obviously we feel they are the BEST.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Today, I arrived on site and performed a summer time maintenance on your HVAC equipment. Here is a summary of my findings: Overall Equipment Condition: - Good Indoor Unit: - Location: Attic - Type: Air Handler - Picture: [Attach picture] Area Unit Services: - Whole house Filtration: - Pleated 2-6" filter - Replaced today Filter Size and Picture: - Size: 16x20x4 - Picture: [Attach picture] Condition of Indoor Coil: - Good - Clean Outdoor Unit: - Location: Side of House - Type: Heat Pump - Picture: [Attach picture] Condition of Outdoor Coil: - Good - Clean Tested and inspected these electrical components on your equipment and they are working properly within manufacturers recommended specs and amperage's: - Blower Motor - Condenser Fan Motor - Compressor - Compressor Run Capacitor - Fan Run Capacitor - Contactor - Electrical Wiring Inspected these components on your system and they are in good condition and working properly at this time: - Blower Wheel - Secondary Drain Pan - P
Today, I arrived on site and performed a summer time maintenance on your HVAC equipment. Here is a summary of the work I completed: Overall Equipment Condition: - Good Indoor Unit: - Location: Closet - Type: Air Handler - Picture: [Provide picture if available] Area Unit Services: - Whole house Filtration: - Pleated 1" - Replaced today Filter Size: - 14x20x1 - Picture: [Provide picture if available] Condition of Indoor Coil: - Good - Cleaned and brushed today Outdoor Unit: - Location: Side of House - Type: Heat Pump - Picture: [Provide picture if available] Condition of Outdoor Coil: - Good - Cleaned today Tested and inspected electrical components: - Blower Motor - Condenser Fan Motor - Compressor - Blower Run Capacitor - Compressor Run Capacitor - Fan Run Capacitor - Contactor - Electrical Wiring Inspected components in good condition: - Blower Wheel - Primary Drain Pan - Electrical Wires Secured Inspected components in poor condition: - None Tested for Carbon Monoxide: -
Upon arrival, I found the Goodman Heat pump package unit not cooling due to a bad high-pressure switch, and a bad contactor. Both the pressure switch and contactor are still under a manufacture part warranty only. I sent an estimate to replace the contactor and do a wire repair to get the customer up and running today. The estimate was approved. The high and low pressure switches were not in stock at Goodman, but have been ordered. I will also send the customer an estimate to install both pressure switches. The pressure switches are covered under manufacture warranty however, the refrigerant is not covered. I will reclaim as much freon as possible but will not be able to get 100% of it. The system is on and cooling at this time. Myself Or the office will call to schedule installation when the pressure switches get in our hands. Your system is operating properly at this time.
Today I performed a routine maintenance on your Daikin mini split equipment. I washed all the air filters, flushed the drain lines, checked all electrical connections on indoor and outdoor equipment, sprayed the coils, and washed off the condensers outside. Your equipment is operating properly at this time
Today we performed a summer time tune up on your unit,everything is working properly at this time .Thank you for your business. Tallahassee FL
I arrived on site and performed a thorough inspection of your HVAC system. Here is a summary of my findings: - Overall Equipment Condition: Good - Location, Type, and Picture of Indoor Unit: Attic, Air Handler - Area Unit Services: Whole house - Filtration: Pleated 1", Checked Today - Filter Size and Picture of filter: 20x20 - Condition of Indoor Coil: Good, Clean - Location, Type, and Picture of Outdoor Unit: Side of House, Heat Pump - Condition of Outdoor Coil: Good, Clean During my inspection, I tested and inspected various electrical components on your equipment, all of which are working properly within manufacturers recommended specs and amperages. These components include: - Blower Motor - Heat Strip Kit - Condenser Fan Motor - Compressor - Compressor Run Capacitor - Fan Run Capacitor - Contactor - Defrost Control Board - Electrical Wiring - Electric Heat Strip Kit Safety's I also inspected other components such as the Blower Wheel, Secondary Drain Pan, Primary Drain Pan, and E
AC Repair: To address poor air circulation caused by a malfunctioning blower fan in an AC system, I replaced the fan. This meticulous replacement restored efficient cooling and airflow, providing the homeowner with consistent indoor comfort.
Today we performed a summer time tune up on your unit,everything is working properly at this time .Thank you for your business. Tallahassee FL View visual findings from this job here - https://visionshare.xoi.io/?id=XA-50AF-49D1AC1F23CF4A809BA5051A4D24EBD2
Today I preformed a winter time maintenance on your Trane heat pump unit. Your system is working properly at this time. View visual findings from this job here - https://visionshare.xoi.io/?id=XA-20A5-B541409A30AA4038B7C7DEB80236CE66
Today I performed a wintertime tune up on your ICP heat pump unit. Everything is working properly at this time. Thank you for your business. Sopchoppy FL
Performed a winter time tune up on the equipment. Tested system operations, component amperage’s, capacitor ratings, cleared the drain lines, changed all the one inch pleated filters, dusted the return grills, tested the thermostats, and cleaned the condensers outside. The systems are working properly at this time. Billable.
I performed a summer time tune up on a American Standard Air Conditioner unit Thank you for your business View visual findings from this job here - https://visionshare.xoi.io/?id=XA-BE96-B43EE604C52B48B4912EF6C15E12293B
Today I performed a summertime tuneup on your Amana air conditioning unit in Tallahassee View visual findings from this job here - https://visionshare.xoi.io/?id=XA-BE96-680BC25DBBD34C5D93883B0886E9A968
Today I performed a summer time tune up on your Goodman air handler and Heat-pump, your system is working properly at this time.Tallahassee Fl View visual findings from this job here - https://visionshare.xoi.io/?id=XA-3A11-B695E1D8E80C4192B9DB874B98E3D05F
I performed a summer time tune up on a American Standard Air Conditioner unit. Thank you for your business View visual findings from this job here - https://visionshare.xoi.io/?id=XA-B718-C7201B85EA12423886B9CF3B187D61DD