Jeremy is very knowledgeable and efficient. He always takes the time to let me know what he finds. He also pauses to love on my dogs. VERY FRIENDLY!
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Good communication and offered to send proposal for a new unit.
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Liam was on time and notified me when in route. He was very thorough and knowledgeable. I really appreciate his respectful conversation too.
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Raymond was very polite and did a great job! I highly recommend him as a service rep!
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Response from Benson's Heating and Air Conditioning:
We are pleased to know your experience with us was a good one!
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Benson's have installed systems for two homes for us and will soon be doing a third. Obviously we feel they are the BEST.
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Today I arrived on site and performed a summer time maintenance on your HVAC equipment. **Indoor Unit (Air Handler):** * Confirmed the air handler is located in the closet and services the whole home. * Inspected the Respicare filter (19.5x20) and found it to be in fair condition. * Verified the indoor coil is clean and in fair condition. **Outdoor Unit (Heat Pump):** * Confirmed the heat pump is located in the back yard. * Verified the outdoor coil is clean and in fair condition. **Electrical Components:** * Tested and confirmed proper operation of the blower motor, condenser fan motor, compressor, compressor run capacitor, fan run capacitor, contactor, and electrical wiring. **System Components:** * Inspected and confirmed the blower wheel, primary drain pan, and electrical wires are secured and in good working condition. **System Testing & Adjustments:** * Measured a return air temperature of 73.0°F and a supply air temperature of 52.3°F. * Cleared the co
Found the upstairs system not cooling due to a faulty dual run capacitor in the condenser outside. I replaced the capacitor under parts only warranty. The system is now cooling properly, cooling the air down to 58 degrees As for the moisture in the downstairs storage room, I don’t believe there is any duct work above that ceiling, I believe the moisture is from the humidity in the room and their being an air handler in the room. I would condition that room with a window unit or spot cooler, replace the plywood, then paint with a kiltz base paint. Billable
Today I performed a routine maintenance on your heat pump split system. I checked all electrical connections on both the indoor and outdoor equipment, changed your air filter, flushed your drain line, and checked your capacitor ratings. Everything checked out OK after performing the maintenance, I then checked the system operations. Your system is operating/cooling properly at this time .
Today I arrived on site and performed a summer time maintenance on your HVAC equipment. **Indoor Unit (Air Handler in Attic):** * Replaced the 16x20x4 pleated filter. * Confirmed the indoor coil is clean and in good condition. **Outdoor Unit (Heat Pump on Side of House):** * Cleaned the outdoor coil, which is now in good condition. **Electrical Components:** * Verified proper operation and amperage within manufacturer's specifications for: * Blower Motor * Condenser Fan Motor * Compressor * Compressor Run Capacitor * Fan Run Capacitor * Contactor * Electrical Wiring **System Components:** * Confirmed good condition and proper operation of: * Blower Wheel * Secondary Drain Pan * Primary Drain Pan * Electrical Wires Secured * Ductwork **Condensate Drain System:** * Cleared the drain line. * Cleaned out the primary and secondary pans. * Tested the safety switch. **Measurements:** * Return
By the time I arrived, Mr. Kevin got the mini split on the porch to come on and start working. I did make a few adjustments to it and turned it off and back on to make sure everything was going to continue to work properly. The system came back on and everything is cooling properly at this time .
Today I arrived on site and performed a summer tune-up on the system. Here's a summary of the work completed: **System Assessment:** * Overall equipment condition is fair. * Indoor unit is located in the closet. * Outdoor unit is located on the side of the house. * Customer will provide their own replacement filters. * Indoor and outdoor coils are in fair condition. **Electrical Components:** * Tested and inspected the blower motor, condenser fan motor, compressor, blower run capacitor, compressor run capacitor, fan run capacitor, contactor, and electrical wiring; all are working properly within manufacturer's specifications. **Component Inspection:** * Inspected the blower wheel, primary drain pan, secondary drain pan, and secured electrical wires; all are in good condition and working properly. **System Testing & Adjustments:** * Return air temperature: 74.0°F. * Supply air temperature: 55.0°F. * Cleared the drain line. * Cleaned out the primary and seco
Today I arrived on site and performed a summer tune-up on your system. Here's a summary of the work completed: **System Assessment:** * Overall equipment condition noted as fair. * Indoor unit located in the attic. * Outdoor unit located on the side of the house. * Whole home system. **Component Inspections & Testing:** * Checked the pleated 1" filter (12x12). * Verified the blower motor, condenser fan motor, fan run capacitor, compressor start capacitor, contactor, and electrical wiring are working within manufacturer specifications. * Confirmed the blower wheel, primary drain pan, secondary drain pan, and electrical wires are secured and in good condition. * Return air temperature measured at 76.0°F and supply air temperature at 56.0°F. **Maintenance Actions:** * Cleared the condensate drain line. * Cleaned out the primary and secondary drain pans. * Tested the safety switch. * Dusted the thermostat and restored power to the units. **Operational Status:
Performed a summer time tune up on the HVAC equipment. Testing system operations, component amperages, capacitor ratings, cleared the drain lines, changed the air filters, tested the thermostats, and cleaned the condensers outside. Billable
Today, I arrived on site to perform maintenance on the HVAC system. Equipment Condition: * Overall equipment condition is assessed as good. Indoor Unit: * Located in the closet as an air handler. * Serves the downstairs area. * Checked and replaced the 1" pleated filter (20x20x1) with customer-provided spare filters. Indoor Coil: * Condition of the indoor coil is good and clean. Outdoor Unit: * Located in the front yard as a heat pump. * Condition of the outdoor coil is good and clean. Electrical Components: * Blower Motor, Condenser Fan Motor, Compressor, Blower Run Capacitor, Contactor, Defrost Control Board, and Electrical Wiring tested and found to be working properly within manufacturer’s specifications. Inspections: * Blower Wheel, Ductwork, Electrical Wires, and Primary Drain Pan inspected and confirmed to be in good condition. * No components were found in poor condition. Temperature Readings: * Return air temperature is 74.0 degrees Fahrenheit. * Supply air tempe
Today I performed a routine maintenance on your American standard heat pump split system. I checked all the electrical connections on both the indoor and outdoor equipment, flushed the drain line, changed the air filter, checked the capacitor ratings and checked the system operations when the maintenance was completed. Your system is over 20 years old and is rusted badly on both the indoor and outdoor unit. Your emergency pan under the unit in the attic is rusted badly and needs to be replaced. Everything seems to be running as good as it can in the condition it’s in. .
Tested system operations, component amperage’s, capacitor ratings, thermostat operations, checked the air filter, and tested defrost. The filter is clean and the system is working properly at this time in heating mode conditioning the air to 107 degrees. My only recommendation is to put a section of gutter up above the condenser so the water doesn’t drip down into the condenser during freezing temperatures. Billable.
Today, I arrived on site to perform winter maintenance on the HVAC equipment. Overall Equipment Condition: * Good condition noted for both indoor and outdoor units. Indoor Unit Details: * Located in the attic as an air handler. * Services the whole home. * Filtration system updated with pleated 2-6" filters, replaced today using customer’s spare filters. * Filter size is 16x20x4. * Indoor coil is clean and in good condition. Outdoor Unit Details: * Positioned on the side of the house as a heat pump. * Outdoor coil is also clean and in good condition. Electrical Components: * All tested components are functioning properly within manufacturer specifications: * Blower Motor * Heat Strip Kit * Condenser Fan Motor * Compressor * Capacitors (Start, Run, Fan Run) * Contactor * Defrost Control Board * Electrical Wiring * Electric Heat Strip Kit Safety's * No components were found to be malfunctioning. System Inspections: * Blower Wheel, Secondary Drain Pan, Primary Drain
Today, I arrived on site to perform a winter maintenance check on the HVAC equipment. Overall Equipment Condition: * Good condition noted for both indoor and outdoor units. Indoor Unit Details: * Located in a closet as an air handler. * Services the whole home. * Filtration system is a pleated 1" filter. * Customer declined filters and will provide their own. * Filter size is (2) 14x20x1. * Indoor coil is clean and in good condition. Outdoor Unit Details: * Located on the side of the house as a heat pump. * Outdoor coil is clean and in good condition, cleaned today. Electrical Components: * All tested components are functioning properly within manufacturer specs: * Blower Motor * Heat Strip Kit * Condenser Fan Motor * Compressor * Blower Run Capacitor * Compressor Run Capacitor * Fan Run Capacitor * Contactor * Defrost Control Board * Electrical Wiring Inspections: * Blower Wheel, Electrical Wires, and Primary Drain Pan are in good condition. * No components fo
Today we performed a summer time tune up on your unit,everything is working properly at this time .Thank you for your business. Tallahassee FL View visual findings from this job here - https://visionshare.xoi.io/?id=XA-7E5D-D4247DBD269845A0B9FB9F549922EAA8
Performed a tune up on the HVAC equipment. Testing system operations, component amperages, capacitor ratings, cleared the drain lines, changed the air filters, tested the thermostats, and cleaned the condensers outside. Ordered another case of 16x20 filters and will drop off when they arrive. Billable