Good communication and offered to send proposal for a new unit.
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Liam was on time and notified me when in route. He was very thorough and knowledgeable. I really appreciate his respectful conversation too.
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Raymond was very polite and did a great job! I highly recommend him as a service rep!
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Response from Benson's Heating and Air Conditioning:
We are pleased to know your experience with us was a good one!
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Benson's have installed systems for two homes for us and will soon be doing a third. Obviously we feel they are the BEST.
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Today I arrived on site and performed a summer tune-up on the system. Here's a summary of the work completed: **System Assessment:** * Overall equipment condition is fair. * Indoor unit is located in the closet. * Outdoor unit is located on the side of the house. * Customer will provide their own replacement filters. * Indoor and outdoor coils are in fair condition. **Electrical Components:** * Tested and inspected the blower motor, condenser fan motor, compressor, blower run capacitor, compressor run capacitor, fan run capacitor, contactor, and electrical wiring; all are working properly within manufacturer's specifications. **Component Inspection:** * Inspected the blower wheel, primary drain pan, secondary drain pan, and secured electrical wires; all are in good condition and working properly. **System Testing & Adjustments:** * Return air temperature: 74.0°F. * Supply air temperature: 55.0°F. * Cleared the drain line. * Cleaned out the primary and seco
Today I arrived on site and performed a summer tune-up on your system. Here's a summary of the work completed: **System Assessment:** * Overall equipment condition noted as fair. * Indoor unit located in the attic. * Outdoor unit located on the side of the house. * Whole home system. **Component Inspections & Testing:** * Checked the pleated 1" filter (12x12). * Verified the blower motor, condenser fan motor, fan run capacitor, compressor start capacitor, contactor, and electrical wiring are working within manufacturer specifications. * Confirmed the blower wheel, primary drain pan, secondary drain pan, and electrical wires are secured and in good condition. * Return air temperature measured at 76.0°F and supply air temperature at 56.0°F. **Maintenance Actions:** * Cleared the condensate drain line. * Cleaned out the primary and secondary drain pans. * Tested the safety switch. * Dusted the thermostat and restored power to the units. **Operational Status:
Performed a summer time tune up on the HVAC equipment. Testing system operations, component amperages, capacitor ratings, cleared the drain lines, changed the air filters, tested the thermostats, and cleaned the condensers outside. Billable
Today, I arrived on site to perform maintenance on the HVAC system. Equipment Condition: * Overall equipment condition is assessed as good. Indoor Unit: * Located in the closet as an air handler. * Serves the downstairs area. * Checked and replaced the 1" pleated filter (20x20x1) with customer-provided spare filters. Indoor Coil: * Condition of the indoor coil is good and clean. Outdoor Unit: * Located in the front yard as a heat pump. * Condition of the outdoor coil is good and clean. Electrical Components: * Blower Motor, Condenser Fan Motor, Compressor, Blower Run Capacitor, Contactor, Defrost Control Board, and Electrical Wiring tested and found to be working properly within manufacturer’s specifications. Inspections: * Blower Wheel, Ductwork, Electrical Wires, and Primary Drain Pan inspected and confirmed to be in good condition. * No components were found in poor condition. Temperature Readings: * Return air temperature is 74.0 degrees Fahrenheit. * Supply air tempe
Today I performed a routine maintenance on your American standard heat pump split system. I checked all the electrical connections on both the indoor and outdoor equipment, flushed the drain line, changed the air filter, checked the capacitor ratings and checked the system operations when the maintenance was completed. Your system is over 20 years old and is rusted badly on both the indoor and outdoor unit. Your emergency pan under the unit in the attic is rusted badly and needs to be replaced. Everything seems to be running as good as it can in the condition it’s in. .
Tested system operations, component amperage’s, capacitor ratings, thermostat operations, checked the air filter, and tested defrost. The filter is clean and the system is working properly at this time in heating mode conditioning the air to 107 degrees. My only recommendation is to put a section of gutter up above the condenser so the water doesn’t drip down into the condenser during freezing temperatures. Billable.
Today, I arrived on site to perform winter maintenance on the HVAC equipment. Overall Equipment Condition: * Good condition noted for both indoor and outdoor units. Indoor Unit Details: * Located in the attic as an air handler. * Services the whole home. * Filtration system updated with pleated 2-6" filters, replaced today using customer’s spare filters. * Filter size is 16x20x4. * Indoor coil is clean and in good condition. Outdoor Unit Details: * Positioned on the side of the house as a heat pump. * Outdoor coil is also clean and in good condition. Electrical Components: * All tested components are functioning properly within manufacturer specifications: * Blower Motor * Heat Strip Kit * Condenser Fan Motor * Compressor * Capacitors (Start, Run, Fan Run) * Contactor * Defrost Control Board * Electrical Wiring * Electric Heat Strip Kit Safety's * No components were found to be malfunctioning. System Inspections: * Blower Wheel, Secondary Drain Pan, Primary Drain
Today, I arrived on site to perform a winter maintenance check on the HVAC equipment. Overall Equipment Condition: * Good condition noted for both indoor and outdoor units. Indoor Unit Details: * Located in a closet as an air handler. * Services the whole home. * Filtration system is a pleated 1" filter. * Customer declined filters and will provide their own. * Filter size is (2) 14x20x1. * Indoor coil is clean and in good condition. Outdoor Unit Details: * Located on the side of the house as a heat pump. * Outdoor coil is clean and in good condition, cleaned today. Electrical Components: * All tested components are functioning properly within manufacturer specs: * Blower Motor * Heat Strip Kit * Condenser Fan Motor * Compressor * Blower Run Capacitor * Compressor Run Capacitor * Fan Run Capacitor * Contactor * Defrost Control Board * Electrical Wiring Inspections: * Blower Wheel, Electrical Wires, and Primary Drain Pan are in good condition. * No components fo
Today we performed a summer time tune up on your unit,everything is working properly at this time .Thank you for your business. Tallahassee FL View visual findings from this job here - https://visionshare.xoi.io/?id=XA-7E5D-D4247DBD269845A0B9FB9F549922EAA8
Performed a tune up on the HVAC equipment. Testing system operations, component amperages, capacitor ratings, cleared the drain lines, changed the air filters, tested the thermostats, and cleaned the condensers outside. Ordered another case of 16x20 filters and will drop off when they arrive. Billable
Today, I arrived on site to perform maintenance on the HVAC system. Overall Equipment Condition: * Condition rated as fair. Indoor Unit: * Located in the attic. * Services the whole home. * Filtration uses a pleated 1" filter. * Filter sizes: 10x10x1 and 12x12x1. * Indoor coil condition is fair. Outdoor Unit: * Positioned on the side of the house. * Outdoor coil condition is fair. Electrical Components: * Blower motor, heat strip kit, compressor, compressor run capacitor, fan run capacitor, contactor, electrical wiring, and electric heat strip kit safety tested and functioning within manufacturer specifications. Inspected Components: * Blower wheel, primary drain pan, electrical wires secured, and secondary drain pan are in good condition and working properly. * No components found in poor condition. Testing Results: * Carbon monoxide test: N/A. * Return air temperature: 82.0°F. * Supply air temperature: 110.0°F. Condensate Drain System: * Cleared drain line. * Cleaned out prim
Today I performed a routine maintenance on both heat pump systems. I checked the electrical connections on indoor and outdoor equipment, checked/changed your filters, flushed drain lines, and check the capacitor ratings. Both systems are operating properly at this time. In Tallahassee FL
**Job Summary** Today, I arrived on site to perform summer maintenance on the HVAC equipment. **Overall Equipment Condition** - Overall condition: Good **Indoor Unit Details** - Location: Attic - Type: Air Handler - Services: Whole home - Filtration: Pleated 1", checked today - Filter Size: 20x20x1 - Indoor Coil Condition: Good, clean **Outdoor Unit Details** - Location: Side of House - Type: Heat Pump - Outdoor Coil Condition: Good, clean **Electrical Components Tested** - All components tested: - Blower Motor - Condenser Fan Motor - Compressor - Blower Run Capacitor - Compressor Run Capacitor - Fan Run Capacitor - Contactor - Defrost Control Board - Electrical Wiring - All components are working properly within manufacturer’s recommended specs. **Inspections** - Components in good condition: - Blower Wheel - Electrical Wires Secured - Primary Drain Pan - Secondary Drain Pan - No components found in poor condition. **Temperature Readings** - Return Ai
Today, I arrived on site and performed a summer time maintenance on your HVAC equipment. Here is a summary of my findings: Overall Equipment Condition: - Good Indoor Unit: - Location: Closet - Type: Air Handler - Picture: [insert picture] Area Unit Services: - Whole home Filtration: - Respicare - Checked today Filter: - Size: 19.5x20 - Picture: [insert picture] Indoor Coil: - Condition: Good, Clean Outdoor Unit: - Location: Side of House - Type: Heat Pump - Picture: [insert picture] Outdoor Coil: - Condition: Good, Clean Tested and inspected electrical components: - Blower Motor - Condenser Fan Motor - Compressor - Blower Run Capacitor - Compressor Run Capacitor - Fan Run Capacitor - Contactor - Defrost Control Board - Electrical Wiring Inspected components in good condition and working properly: - Blower Wheel - Electrical Wires Secured - Primary Drain Pan Tested and cleared condensate drain system: - Cleared Drain Line - Cleaned Out Primary Pan - Tested Safety Switch Othe
Today, I arrived on site and performed a summer time maintenance on your HVAC equipment. Here is a summary of my findings: Overall Equipment Condition: - Good Indoor Unit: - Location: Attic - Type: Air Handler - Picture: [Attach picture] Area Unit Services: - Whole house Filtration: - Pleated 2-6" filter - Replaced today Filter Size and Picture: - Size: 16x20x4 - Picture: [Attach picture] Condition of Indoor Coil: - Good - Clean Outdoor Unit: - Location: Side of House - Type: Heat Pump - Picture: [Attach picture] Condition of Outdoor Coil: - Good - Clean Tested and inspected these electrical components on your equipment and they are working properly within manufacturers recommended specs and amperage's: - Blower Motor - Condenser Fan Motor - Compressor - Compressor Run Capacitor - Fan Run Capacitor - Contactor - Electrical Wiring Inspected these components on your system and they are in good condition and working properly at this time: - Blower Wheel - Secondary Drain Pan - P