Very polite technician who explained what he did
Especially liked the fact that he called on the way to let us know what time to expect.
Took the time to explain what he did and offered suggestions. Very kind and patient in answering our questions!!
can't beat same day service on Christmas Eve! Thanks Benson Team!
I like the way the technician, Curt was very knowledgable and detected the problem right away. He explained everything thoroughly not only to me but took the time to explain it to my husband on the phone as well. He was also very accommodating to my schedule. He was very easy to work with.
Great guy, very polite and very helpful. Thank you so much. Its very hard to find good service anymore. Thanks, again,
Performed a summer time tune up on a York Furnace in Georgia. System is working properly at this time in cool mode thank you for your time and business.
I performed a summer time tune up on a American Standard Heat pump and a Daikin mini split unit. For the mini split I cleared the drain line, washed the filters and cleaned the indoor and outdoor units. I found the blower for the mini split to be dirty and recommend having a mini split cleaning done. I will email the estimate. Everything is working properly at this time in cool mode. Thank you for your business today. Cairo,GA
I performed a summer time tune up on a American Standard Air Conditioner unit in Cairo,GA Thank you for your business
Returned and checked with customer and they said they have not experienced any more issues with the thermostat at this time. Replaced the badly burnt 2 pole 24v contactor for the outdoor unit. Went to chemically clean the dirty evaporator coil in place but found that due to the way the refrigerant pipes run across the front of the coil I canâ€™t remove the sheet metal cover to clean the coil like I anticipated. We will need to either cut into metal return plenum or remove the plenum to clean the coil, informed customer of this to see how he would like to proceed and he would like an estimate for a duct cleaning at this time. Duct cleaning includes all supply and return ducts cleaned, indoor coil and blower wheel cleaned and sanitized, return air grilles cleaned and sanitized. Sent estimate for customers record. Tested system upon completion and it is working properly at this time. Adjusted thermostat settings and changed system changeover from manual to auto per customerâ€™s request.
Diag/ condenser wasnâ€™t running in heat mode this morning, and blower was running much longer than normal. Customer suspects they may have intermittent thermostat issue. Arrived and tested system in heat, cool, and emergency heat modes, and cycled each mode on and off several times. Tested fan modes and cycled on and off several times. Checked system operations, component amperages, tested capacitor ratings, inspected indoor/outdoor coils and blower assembly, and changed the filter. Was not able to recreate any intermittent issues with the Honeywell T6 thermostat at this time but there could be an intermittent issue with it which is not showing at this time. I recommend leaving thermostat be for now and scheduling recommended/preventative repairs for a week or two from now to give customer opportunity to see if thermostat continues to have issues. Customer approved repairs at this time, office will call to schedule work. If thermostat continues to have issues before then we can repla
Today we performed a silver level winter tune up on your American standard heat pump and Goodman units , everything is working properly at this time. Thank you for your business. Cairo, GA / Tallahassee FL
Today we performed a Gold level winter tune up on your American standard heat pump units , everything is working properly at this time. Thank you for your business. Tallahassee FL
Performed a Gold level summer time tune up on your York equipment today in Cairo, Georgia . Thank you for your business today.
Performed a summer time tune up on two carrier systems in Cairo, Ga. Added additional unit to maintenance plan and installed two surge protectors.
I performed a silver level first/ renewal/ second visit tune up on the equipment. Testing system operations, component amperages, capacitor ratings, cleared the drain line, changed/ the filters, cleaned the condenser. The system is working properly at this time.
Today we performed a Gold level summer tune up on your American Standard/York fuel oil furnace unit. The capacitor on the outdoor unit is starting to get weak and we recommend having it replaced. Everything else is working properly at this time. Thank you for your business. Cairo Ga.
Peformed a winter tune up on a American standard heat pump in Cairo. The system is working properly at this time.
Performed a tune up on an American standard air conditioner in Cairo
Performed a tune up on an American standard air conditioner in Tallahassee
Today we performed a Silver level winter tune up on American Standard heat pump unit, everything seems to be working properly at this time. Thank you for your business. Cairo Ga