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Overall Experience
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Overall Experience
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Especially liked the fact that he called on the way to let us know what time to expect.
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Took the time to explain what he did and offered suggestions. Very kind and patient in answering our questions!!
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can't beat same day service on Christmas Eve! Thanks Benson Team!
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I like the way the technician, Curt was very knowledgable and detected the problem right away. He explained everything thoroughly not only to me but took the time to explain it to my husband on the phone as well. He was also very accommodating to my schedule. He was very easy to work with.
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Great guy, very polite and very helpful. Thank you so much. Its very hard to find good service anymore. Thanks, again,
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Today I performed a wintertime tune up on your American standard heat pump unit. Everything is working properly at this time. Thank you for your business. Tallahassee FL View visual findings from this job here - https://visionshare.xoi.io/?id=XA-0989-812A749111F544D4A895516B2A7BFA17
I performed a summer time tune up on a American Standard Air Conditioner unit . Thank you for your business View visual findings from this job here - https://visionshare.xoi.io/?id=XA-92BE-23903B6352AE4150B5A51493020EA63F
Fan motor and board labor. I returned today and replaced the outdoor fan motor and control board. Once the new parts were installed I checked the operation of the system to verify the repair. The system is operating as it should. Thank you for your business today. Cairo Georgia.
Installed two Bosch 20 Seer Hybrid Heat Pumps with furnaces as auxiliary heating. The new systems come with a two year labor and a ten year parts warranty. Billable.
Today we preformed a silver level tune on your American Standard equipment. Checking the system’s operation. The system is operating as it should. Thank you for your business today. Cairo Ga.
Today we performed a summer time tune up on your York fuel oil furnace unit, everything is not working properly at this time .Thank you for your business. Tallahassee FL
Today we performed a summer time tune up on your unit,everything is working properly at this time .Thank you for your business. Tallahassee FL
Today we performed a Gold level winter time tune up on your two Carrier gas furnace units in Cairo, Georgia.
Today we performed a Gold level winter time tune up on your York fuel oil furnace unit in Cairo, GA.
Performed a winter time tune up on a American standard Heat Pump in Georgia system is working properly at this time in heating mode.
Today we performed a winter time tune up on your American standard heat pump unit ,everything is working properly at this time Tallahassee FL
Performed a summer time tune up on a York Furnace in Georgia. System is working properly at this time in cool mode thank you for your time and business.
I performed a summer time tune up on a American Standard Heat pump and a Daikin mini split unit. For the mini split I cleared the drain line, washed the filters and cleaned the indoor and outdoor units. I found the blower for the mini split to be dirty and recommend having a mini split cleaning done. I will email the estimate. Everything is working properly at this time in cool mode. Thank you for your business today. Cairo,GA
I performed a summer time tune up on a American Standard Air Conditioner unit in Cairo,GA Thank you for your business
Returned and checked with customer and they said they have not experienced any more issues with the thermostat at this time. Replaced the badly burnt 2 pole 24v contactor for the outdoor unit. Went to chemically clean the dirty evaporator coil in place but found that due to the way the refrigerant pipes run across the front of the coil I can’t remove the sheet metal cover to clean the coil like I anticipated. We will need to either cut into metal return plenum or remove the plenum to clean the coil, informed customer of this to see how he would like to proceed and he would like an estimate for a duct cleaning at this time. Duct cleaning includes all supply and return ducts cleaned, indoor coil and blower wheel cleaned and sanitized, return air grilles cleaned and sanitized. Sent estimate for customers record. Tested system upon completion and it is working properly at this time. Adjusted thermostat settings and changed system changeover from manual to auto per customer’s request.