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Jorge Serna Black Diamond plumber was competent, polite, efficient, left work areas clean. Jorge was on time both days. He respectfully made suggestions/recommendations for areas that required repair or replacement. Any additional work/repairs in the future we will call Black Diamond and request Jorge. The receptionist was knowledgeable, set appointment up and was easy to work with. I will use Black Diamond Plumbing for any future work.
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Black Diamond came out and assessed the issue very quickly, and added us at the end of the day, on the same day. They scheduled the plumbers for 14 hours later to fix the problem, and were here on time. They did a great job and were very courteous.
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I have been using black diamond for a little over a year now. I have been extremely happy with all of the services black diamond offers (ie. plubing, heating and air, electrician) I always recommend black diamond to other people that need help in these areas. Thank you black diamond!!!!
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Caleb was one of the nicest service person I have ever had in my home! He took the time to explain everything to me and even removed parts left from another call by one of your other service men!
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For a very fair price you couldn't get better work. Polite, professional, A+ all the way
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Technician arrived quickly and clearly explained the necessary work
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Kurt did the annual inspection of our furnace. He was a friendly gracious house guest and he went above and beyond to ensure that everything was in working order.
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Tim found a problem with a circuit? board which was causing the furnace to malfunction. He went back to the office to get a new board and replaced the defective board. Found that the board was incorrect for the type of furnace we have.
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Per customer back up system not working
Per customer needs kitchen faucet install