GREAT PEOPLE AND NO HIGH PRESSURE SELLING!! VERY PROFESSIONAL SERVICE

Mcgowan from Gilberts, IL

Had whole system, furnace and A/C, replaced. Kyle came to the house and inspected the current system. He was extremely knowledgeable and no pressure to upset added options or more expensive units. He explained in detail what we would be gaining from each option we chose and the difference in more expensive units they offered. They were able to install within 48 hrs and the job was done fast, clean and professionally. They took the extra time to make sure everything was 100% accurate and complete. I have used Black Diamond for the past 16 yrs and every time I have the same experience which is second to none. They could have tried to up sell me or over charge me in the past and every tech has been honest, and professional. Would highly recommend them to anyone in need of their service.

Sump pump replacement

Jeremy from Gilberts, IL

Job well done problem solved. Glad I caught it before it got really bad & fortunately basement isn't finished yet. Dave did a great Job replacing the sump pump, knowledgeable and it was less better than you found it. A little expensive but being up all night I had nothing left & had to deligate it.

Great Service

ROSALYN from Gilberts, IL

Speedy, friendly, very convenient

Mary from Gilberts, IL

Air Conditioner estimate

Karen from Gilberts, IL

I was very please with Black diamond for responding to my request for pricing on a new air conditioner unit.

Quick response time

Karen from Gilberts, IL

I can count on this company to give me the quickest response time for their service technician to arrive at my home. This is very important when it comes to my furnace or air conditioner. I rarely give 5 stars to any review as that leave no room for improvement. I definitely recommend Black Diamond.

Clay saved the day

Karen from Gilberts, IL

Finally The air conditioner works!

Bathroom Repair - Great!

Michele from Gilberts, IL

Wonderful work by the Black Diamond Team. Thanks for troubleshooting and correcting our faucet issues.

Great service

Jim from Gilberts, IL

Did great work, thank you!

Professional work

Adam from Gilberts, IL

Great service, knowledgeable worker, thank you!

PETE from Gilberts, IL

I had no heat, black diamond came out the same day and gave us the gift of warmth. Thank you again!

Fast service

Lynn from Gilberts, IL

Great customer service - candid and honest

Andrew from Gilberts, IL

Great service

Haidee from Gilberts, IL

the worker who came to check out my air conditioner was Micheal C. He efficitently identified the problem and fixed it within the hour. I thourougly enjoyed his service.

Richard was very polite, and thorough in enplaining his findings regarding my problems with my in house smoke detectors.

Paul from Gilberts, IL

Richard seems to be very competent and he is an asset to the Black Diamond team.