1400 Miller Parkway
McHenry, IL 60050
866-369-3057

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Local Reviews
for gurnee, il

Rated 4.8 out of 5 stars based on 19 customer reviews

A pleasant experience with a top-notch company!

A Black Diamond commercial on WBBM reminded me to call for a non-emergency sewer issue, which we've encountered many times in our home of 44 years. Gracie and David K. were extremely good listeners as I described my problem, which was resolved in a professional manner within a few hours from my initial phone call. Well done......thank you!

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Replacing a failed sump pump

Other than the promise of being there in 20 minutes but arriving in about 1 hour, the service from Jesus was outstanding. Professional, efficient and clean. Very impressive for 3am in the morning. Thanks

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Very satisfied with the price and service

Black Diamond's price was lower than a competitor and the representative was very thorough, personal, and professional. I will utilize Black Diamond's services as the need arises. It was also easy to make an appointment and the representative arrived on time.

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Great service

Andrew was very pleasant and efficient. He was a great representative of Black Diamond.

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Great service.

Mr. Serna did a fantastic job and seemingly he did all he could for what he was up against. I was thankful that he was able to come as quickly as he did.

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great service

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Job well done

Called on a Saturday (emergency) - tech Jorge Serna - was there in a couple of hours of the call, Mick sooner than they thought he could be. Did a great job. Got the water heater up and running pronto! Would highly recommend this company!

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great service when my furnace was out in winter!

excellent service when my furnace went out in winter. replacement parts quickly received and installed quickly.

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Job Locations
for gurnee, il

Raudel S.

Raudel S. Job Checkin

Water it’s leaking


Raudel S.

Raudel S. Job Checkin

Problems with external valve


Luis E.

Luis E. Job Checkin

Main line clogged


Raudel S.

Raudel S. Job Checkin

Mop sink is not draining


Raudel S.

Raudel S. Job Checkin

Toilet are backing up


Dave K.

Dave K. Job Checkin

Clogged drain.


Raudel S.

Raudel S. Job Checkin

Sump pump failed


Luis E.

Luis E. Job Checkin

Tankless


Raudel S.

Raudel S. Job Checkin

Floor drain is clogged


Ryan M.

Ryan M. Job Checkin

Inside excavation for a plumbing repair


Luis E.

Luis E. Job Checkin

Gas shut off valve


Gerad A.

Gerad A. Job Checkin

Fan installed


Raudel S.

Raudel S. Job Checkin

Kitchen sink is clogged


Raudel S.

Raudel S. Job Checkin

Women restroom toilet is clogged


Raudel S.

Raudel S. Job Checkin

Floor drain is overflowing and toilets are backing up