A Black Diamond commercial on WBBM reminded me to call for a non-emergency sewer issue, which we've encountered many times in our home of 44 years. Gracie and David K. were extremely good listeners as I described my problem, which was resolved in a professional manner within a few hours from my initial phone call. Well done......thank you!
Other than the promise of being there in 20 minutes but arriving in about 1 hour, the service from Jesus was outstanding. Professional, efficient and clean. Very impressive for 3am in the morning. Thanks
Black Diamond's price was lower than a competitor and the representative was very thorough, personal, and professional. I will utilize Black Diamond's services as the need arises. It was also easy to make an appointment and the representative arrived on time.
Andrew was very pleasant and efficient. He was a great representative of Black Diamond.
Mr. Serna did a fantastic job and seemingly he did all he could for what he was up against. I was thankful that he was able to come as quickly as he did.
Called on a Saturday (emergency) - tech Jorge Serna - was there in a couple of hours of the call, Mick sooner than they thought he could be. Did a great job. Got the water heater up and running pronto! Would highly recommend this company!
excellent service when my furnace went out in winter. replacement parts quickly received and installed quickly.
Clogged drain line
Ice make line.
Ejector pump issues
Toilet is clogged
Water it’s leaking
Problems with external valve
Main line clogged
Mop sink is not draining
Toilet are backing up
Sump pump failed