1400 Miller Parkway
McHenry, IL 60050
866-369-3057

Local Reviews
for lakemoor, il

Rated 4.8 out of 5 stars based on 27 customer reviews

Lawn Lights Now Working! Great Job!

Jared and Zach arrived early and did a great job repairing my lawn lights. Very professional. Jared gave me three options to choose. He explained everything along the way. Awesome Job! I will definitely store the contact information and use next time! Thank you very much!

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Awesome job and price

On time and very professional. Excellant work completed.

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Always Happy With Black Diamond

Had some work done again by Black Diamond. I have used them several times in the past and have always been very happy with their work and service. I highly recommend them!

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Very courteous and helpful

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Very professional

The tech was very good. He gave me many options and explained all of them.

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Jesus was great!

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Great Job

Galvan has been out here before for repairs and Does a good job explaining what needs to be done and the costs. Very personable.

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Great job!

Great customer service. Work was done quickly and professionally. No mess left behind. Took time to explain the services provided. Went the extra mile to try and assist with all my issues. Didn't feel rushed.

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Awesome seevice

Juan was super professional, explaining everything and a really nice guy.

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Good service

never mentioned service fees or fee taken off bill was polite friendly respectful . Did take off for being senior Ask and you shall receive

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A.C. working ASAP

Called at 4:20pm and service person was here in an hour. A.C. was a minor repair. Customer service at Black Diamond is great!

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Fantastic Customer Service

Called at 4:00 pm had the order on the board and sub pump was replaced by 7:00 PM. Thank you!

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Great service

Andy was very informative.

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Excellent, quick, professional services

Our old water heater was leaking. We went to Home Depot to buy a new one. We were told that another company would call us. When the company called us, they had 2 package options. For a $698.00 water heater they want to chat get us $1,000 MORE for delivery, installation and warranty. Needless to say, we declined. I did my research and BDP had the best reviews so I decided to take a shot in the dark. I'm glad I did. I called BDP around noon, the had someone in the area so within the hour they were here. By 4:00 we had a new water heater. Rick was here within the hour, he was professional and awesome as were the other men who came to help with the installation. My only "negative" is that I requested the break down of the quote Rick said he didn't know. I didn't see anything in my email regarding a quote. The only way I knew the break down on the quote was when I received my invoice via email. I think that the breakdown should have been provided with the quote and reviewed again when providing the invoice for payment. The price was in our budget and the service was great! Thank you Rick and the rest of the team. All of you were awesome!

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Job Locations
for lakemoor, il

Luis E.

Luis E. Job Checkin

Water leak.


Luis E.

Luis E. Job Checkin

Leaking toilet


Luis E.

Luis E. Job Checkin

Water heater , faucets


Luis E.

Luis E. Job Checkin

Kitchen faucet replaced


Gerad A.

Gerad A. Job Checkin

Landscape lighting


Jorge S.

Jorge S. Job Checkin

Water heater repair


Raudel S.

Raudel S. Job Checkin

Customer needs kitchen sink hook up


Raudel S.

Raudel S. Job Checkin

Per customer needs a garbage disposal install


Raudel S.

Raudel S. Job Checkin

Customer needs battery backup system install


Dave K.

Dave K. Job Checkin

Toilet not working properly


Tim W.

Tim W. Job Checkin

Installed exhaust fan and switches


Raudel S.

Raudel S. Job Checkin

Water heater is leaking


Jack L.

Jack L. Job Checkin

Plumbing issues


Raudel S.

Raudel S. Job Checkin

De wintering the house


Jorge S.

Jorge S. Job Checkin

Sump pump not working