We just recently had a new water line ran for our new fridge. Chris came out and installed it for us. I wasn't able to be home so my wife was and unfortunately after he installed the line the hole wasn't drilled far enough back and my wife at the time didn't notice it. I got home from work and was looking at it and noticed that it wasn't able to go back all the way and that the copper line had gotten pinched. So I called them back that night around 8:30 at night. Talked to the customer support lady (i think) and she setup a new appointment for the next day for Chris to come back out and fix it. My wife said that Chris was a very nice guy and that he was very professional. Everything works great now!
