The technician was great. He really took the time to explain to me what the problem was and what the next steps were.
Thank you for taking care of the problems that came up during my home inspection. The electrician was knowledgable and took time to explain everything. I also appreciate how quickly you were able to come out.
I had Tim and Doug from Black Diamond replace my panel board and run electricity out to a new gazebo. Tim and Doug were absolutely the best people I have dealt with in a very long time. They were always on time or early, kept us informed through the process and handled all the necessary permits with the village. The time they spent cleaning up after the project was complete was the best I have ever experienced. Tim and Doug are two professionals who really provide excellent customer service.
Luis is very knowledgeable, clean, very professional and very personable.
The problem occurred four hours after a winter Inspection by one of your service men. I don't think I should have been charged for a service call that came right after the unit was inspected. David Kinney
Convenient time for me, on time, personable, nice smile, true to timeframe given
Cost me approximately $450 per hour in labor. PVC and one economy sink drain at less than $20; the disposal provided. Your plumber you sent was a skilled tradesman and gentleman. All debris including old disposal and pvc traps completely removed from my property. Except for the exorbanant price I am very pleased with the skill and workmanship provided. Based on estimate, $925 expected adjustment when work was preformed in two hours. Price, $450.00/hr is out of line.
Keith H. was very pleasant and thorough in the seasonal check up of my air conditioner. I know its troublesome but I appreciate his wearing the "bootie" when entering the house. I think the quality of service and cost is excellent.
Nick was very knowledgeable in understanding and correcting our issue. Very personable, easy to talk to. Showed us what the problem was, fixed it, and reviewed the finished work with me.
The technician was able to find a very tiny leak in the refrigerant line and seems to have successfully sealed it and recharge the system.
Per customer needs copper line for the fridge