Hunter was on time and very pleasant to work with.
This is the second time I used Black-Haak. I find this company easy to schedule work with, they confirm dates and time, they send an alert when they are about to arrive, the actual charge matched the estimate and they follow up days later to check on the quality of the work.
Performed the fireplace cleanings. For both units, I removed the glass and cleaned the logs, pilot assembly, upper and lower compartments, and cleaned off the glass. I also put new embers in each one. Both fireplaces are operating normally at this time.
Performed package clean and tune; inspected the condenser electrical compartment and tested components found rodents nest made repair to damaged wires also found the capacitor showing signs of wear, sprayed down condenser with coil cleaner, cycled the system on and checked pressures and temps on cooling at 8 degrees on low fan speed. Removed and cleaned the burners along with the flame sensor, inspected heat exchanger did find a few areas of concern, checked gas pressures, as well as performed a combustion test verifying no CO in the airstream, note igniter showing signs of wear as well as the inducer motor, also did find a crack in the transition assembly office to follow up with repair quote. Job complete
No cool. Found that customer had taken door patch off of furnace and pulled coil out a few inches. Customer stated that unit is icing up from sometime over the weekend and again yesterday. Checked for leaks with electronic refrigerant sniffer. Found very large indication of a major leak. Unable to even get the probe into the plenum. Cycled system. Hooked up gauges and checked pressures and temps. Indoor coil temp was 5 degrees. System is almost completely empty of refrigerant from major leak on indoor coil. Due to age, cost and condition of unit second opinion is recommended. System unable to cool in current condition. Second opinion set for today. Job complete. No charges pending second opinion results.
Performed AC clean and tune; inspected the condenser electrical compartment and tested components fan motor failed and capacitor showing signs of future failure, sprayed condenser with coil cleaner, cycled the system on and checked pressures and temps system is sitting at 3 degrees of sub cooling with a 15 degree temp split. This system is currently operating but due to age, condition, and cost to repair I highly recommended looking into getting this system replaced. Job complete
Performed the level 2 package cleaning. Furnace: Burners and flame sensor are clean. Heat exchanger looks good. Combustion readings were normal. No CO detected in the air. Drain is clear. Heat rise was 41Â°. High limit passed the safety check. AC: No leaks detected. Capacitor tested low. Condenser coil is clean. Refrigerant pressures showed a minor overcharge. I reclaimed half a pound of 410 and the pressures stabilized. Subcool was 14Â° with a 17Â° temp split. I recommended replacing the capacitor due to condition. All equipment is operating properly at this time.
No hot water, the boiler wouldnâ€™t heat. Checked the hot water tank thermostat. It was working fine. Tested taco zone boards, they were operating properly. I went through the taco mixing control. Found the warm weather shutdown was set at 68. I turned that setting off. The boiler turned on and heated the hot water tank. The boiler is operating at this time. I recommend having maintenance done on the furnace, air conditioner and boiler.
Performed preferred customer air conditioning cleaning. Checked the indoor coil for leaks. Cleaned the condenser unit. Electrical tested ok. Cycled the air conditioner. Checked the refrigerant levels. No issues with the air conditioner at this time.
7-10-19. Replaced ac and furnace. Installed t6 WiFi.
Performed package clean and tune; inspected condenser electrical compartment and tested components capacitor did test weak and showing signs of wear, sprayed condenser with coil cleaner, cycled the system on and checked pressures and temps system has not lost any refrigerant since repair. Inspected furnace exhaust and intake PVC ensuring all connections were secured, removed and cleaned the burners along with the flame sensor, cycled the system on and checked gas pressures, as well as performed a combustion test verifying no CO in the airstream. These systems are currently operating normal at this time. I am including a quote for an electronic air cleaner to help bring levels of particles down in the home, as well as one for the capacitor repair. Job complete
Drain was backed up in the connection from the drain line to the coil. Talked to the customer about the issue and rebuilt the drain line. Upgraded the drain from black 1/2 line to a clear 5/8 line. Furnace, ac and humidifier are all drain correctly now. Thanks Brad
Explained HvAC system to Kirby. Job complete
Ac not cooling staying at 72 degrees. Checked over the system and found the system low of refrigerant. Talked to customer and they have a 10 year extended warrenty. Charged the system and added a dye cap to find out where the leak was coming from. Will need to return to fin the leak in 2 to 3 weeks. The ac system is operating properly at this time. Thanks Brad
Pkg clean and tune. Checked indoor coil. Cleared drain lines. Cycled system. Checked and cleaned electrical compartment. Capacitor tested lower, but in normal range. Contactor is ok for the time. Used coil cleaner on condenser coil. Hooked up gauges and checked pressures and temps. Both ok. Subcooling was 14, indoor coil was 45 degrees. Checked indoor temp split, found 18 degree split. System is operating normal at this time. Furnace clean and tune. Cycled system. Checked heat exchanger. Found all chambers had rust in them. No visible cracks found with camera. Checked and cleaned burners and flame sensor. Burners were very corroded. Flame sensor tested ok. Igniter has signs of being worn. Tested ok at this time. Checked and adjusted gas pressures to maximize efficiency. Checked CO and XS air levels in exhaust, normal levels found. No CO found in airstream. System operating normal at this time. Average life expectancy for both units is 14 years. Future failure is expected. Systems ope
Ac not cooling customer noticed ice built up outside and downstairs. Checked the filter and furnace operation. Turned thermostat on and cycled the unit. Found the unit low on refigrrant, talked to the customer about repair vs replacmaent. Charged the unit up and office will call to make an appoiment on Tuesday when joe her husband get home from work for a second opinion. The system is currently working properly at this time. Thanks. Brad If you could fill out a quick survey on how I did today I would greatly appreciate it. This invoice will be credited or be put towards a new system if they decide to go with replacement