Answered questions and went over all options. Very informative and helpful. Thanks!
Great job! Appreciate ability to get the job done quickly.
Excellent job! Appreciate the quick service.
Very good experience, high knowledge of products and services. Overall great experience. And would recommend to anyone
Did a great job explaining my options, ordering and installing my air conditioner, in a very timely manner. Communication from start to finish was accurate and informative, very helpful in understanding my options. Air conditioner was installed and is working properly. A few years back you installed my furnace, very happy with both installations. Thank you!
Dan was our technician, and I can't say enough good things about him! He is so personable, and did a great job. He explained things well, and worked hard to make sure I knew what all my options were. He also went out of his way to have me talk to another member of the Black Haak company to see if replacing my furnace would be a better option. Dan understood when we couldn't afford that right now, and didn't push us to go beyond our budget. He was a really great guy!
Furnace clean and tune. Cycled system. Checked heat exchanger. Found some rusting found in all chambers. No visible cracks found with camera. Checked, removed, and cleaned burners and flame sensor. Burners were corroded and rusted. Cleaned as best as I could. Checked and adjusted gas pressures to maximize efficiency. Checked and tightened electrical connections and clamps. Cleared drain lines. Ventor motor bearings are ok at this time. Preformed combustion test. Normal levels of CO found in exhaust. High levels of XS air found. This is caused by blockage in secondarily heat exchanger. No CO found in airstream. Average life expectancy for this unit is 14 years. System is worn, but operating normal at this time. Future failure is expected. Job complete.
Performed furnace clean and tune. I replaced the filter. Noticed the ignitor is worn and could fail. I recommend replacing the ignitor. I replaced the ignitor. The furnace is operating properly at this time. We will return in the spring to clean the air conditioner.
Fireplace was not working. Customer explained that fireplace would not light. Tried to light pilot several times with no luck. Cleaned flame sensor and tried to light again. After allowing pilot light to set for over 1 1/2 mins, pilot stayed lit. Cycled system and ran for over 15 mins with no issues. Diagnosis is that the flame sensor is getting weak. There is a possibility that the gas valve springs are also getting weak. Instructed the customer of her options. The customer is going to try to keep the flame sensor clean. If issues arise again, due to age and style of fireplace, Darboy stone and brick was recommended for replacement of parts or unit. Customer will call if they need any more help from us. A cleaning was not needed for this unit, diagnosis fee was charged instead. System operating normal at this time. Job complete.
Performed preferred customer air conditioning cleaning. Checked the indoor coil for leaks. Did not find any leaks in the indoor coil. Cleaned the condenser coil. Checked the electrical. Cycled the air conditioner and checked the refrigerant levels. The refrigerant levels are normal. No issues with the air conditioner at this time.
Changed breaker for ac
Found water in blower compartment of furnace. Customer indicated that water started leaking this past weekend. Cycled system and checked pressures and temps, ok. Removed filter. Filter was very dirty. Recommend ac clean and tune. Possible tipping coil to drain a little more. This situation not from furnace instal or operation. Office to schedule. System cooling at this time. Job complete.imstall crew noticed coil pitched incorrectly, recommended repairs at that time. Customer did not call back to schedule.
Quoted and emailed estimates, .
Performed preferred customer air conditioning cleaning. Checked over the air conditioner. Did not find any issues with the air conditioner at this time.
Returned to replace main board and to do AC start up. Added 1.5 pounds of refrigerant for a sub cool of 10 degrees with a 20 degree temp split. This system is currently operating normal at this time. Job complete
Performed the level 2 furnace cleaning. Burners and flame sensor are clean. Heat exchanger looks good. Gas and exhaust levels are normal. No CO detected in the air. Temp rise was 40Â°. High limit passed the safety test. Unit is heating properly.
Performed the level 2 furnace and AC cleaning. Furnace: Burners and flame sensor are clean. Heat exchanger looks good. Combustion readings were normal. No CO detected in the air. High limit passed the safety test. Temp rise was 40Â°. Unit is heating properly. AC: Leaks detected outside. Electrical components are getting bad. I had to remove a mouse nest from the electrical compartment. Refrigerant tested very low. Average life of system is 12-14 years. Unit is currently 20+. Due to age, condition, and cost to repair, second opinion is recommended. Failure is expected in the future.
Was here for a package cleaning and to clean the mini split air conditioner. Performed furnace cleaning. Found moderate to heavy rusting in the heat exchanger. Electrical components are original. Performed combustion test. The furnace is 16 years old. Recommend continuing to get cleanings to monitor the heat exchanger. The furnace is running normally at this time. Performed air conditioning cleaning on the mini split unit. Found that a mouse got into the electrical and was causing the air conditioner to not start up. Cleared out the mice. No damage to the electrical. Cleaned and cycled the air conditioner. The air conditioner is running normally at this time. Performed air conditioning cleaning on the Armstrong unit. Checked the indoor coil for leaks. Found indications of a leak in the indoor coil. Found that the air conditioner is low on r-22 refrigerant. This unit is 16 years old. Recommend my supervisor give the customer a call.
Cycled ac system. Hooked up gauges and checked pressures and temps. Found subcooling at 10, indoor coil temp at 40 degrees, indoor split was 18. This was achieved after 15 mins of run time. Pressures and temps are ok. System set up correctly. Job complete.
Performed package clean and tune. Started with the furnace inspected the exhaust and intake PVC ensuring all connections were secured, removed and cleaned the burners along with the flame sensor, cycled system on and checked gas pressures, as well as performed a combustion test verifying no CO in the airstream. Made my way to the outdoor condenser. I inspected the electrical compartment and tested components, sprayed down the condenser with coil cleaner, cycled AC on and checked pressures and temps super heat 19 degrees with a 20 degree temp split. These systems are currently operating normal at this time. Job complete