Furnace not heating it tried to start but no flames. Inspected the unit and found the igniter not turning on. Checked voltage 120 volts to it and ohmed it out and it is open. Pulled it out to inspect it and found it cracked. Talked to the customer about the options. Replaced the igniter and cycled the furnace and everything is operating properly at this time. She wasn’t to schedule a cleaning for the furnace in November. Office will call to make that appointment. Thanks Brad If you could take a few minutes and fill out a quick survey on how I did today I would greatly appreciate it