Friendly and good service polite repair person
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Overall Experience
Quality
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Convenience
Dan answered all my questions and was very honest about my situation.
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Overall Experience
Quality
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Convenience
Found that the broken part was under manufacturer's warranty even though the furnace was installed by another company 4 years ago. Saved me $200. Great service! Thank you!
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Thank you to Black-haak and Corey for exceptional service.
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Convenience
Replaced damaged AC panel. Furnace start up. Cycled system. Checked electrical components and clamps, both tight. Checked incoming LP pressure. Found pressure to be 11.25. There is the water heater and furnace that are LP in the home, as of now. This pressure may cause issues with it being lower than recommend for full operation of both pieces of equipment. Set outgoing pressure to 9.5 IWC. Checked venting. Customer had water leaking from exhaust venting. He fixed it himself with no more leaks at this time. This was existing venting not installed by us. CO and XS air in exhaust was normal. No CO in airstream. Temp rise was 45. System operating normal at this time. Job complete.
Performed preferred customer furnace cleaning. Cleaned the burners and the flame sensor. Checked the furnace heat exchanger. Wiped down the inside of the furnace. Checked the electrical. Cycled the furnace. Performed a furnace combustion test. The furnace is running normally at this time.
Troubleshot generator not running. Replaced controller and unit functioned normally.
Performed preferred customer air conditioner cleaning. Checked the indoor coil for leaks. Didn’t find a leak at this time. Cleaned the condenser unit. Checked the electrical. Cycled the air conditioner and checked the refrigerant levels. The refrigerant levels are good. The air conditioner is running normally at this time.
Replace QO 380 breaker for RTU. Replace duplex outlet. Send bill to PO Box 549 Weyauwega, WI 54983
Performed furnace start up. Checked over the furnace installation. Cycled the furnace. Set the gas pressure and adjusted the fan speed. The furnace is running normally at this time.
3/15/19. Removed old furnace. Installed Goodman furnace. Reconnected electrical and thermostat wiring to furnace. Ran new drain hose from furnace and coil to floor drain. Ran new 2†pvc from outside to exhaust on furnace. Connected pvc to intake on furnace. Installed filter upgrade to 213 filter. Connected gas piping to furnace. Installed metal to connect furnace to duct. Started furnace and everything running and draining properly. Thank you for choosing Black-Haak heating for your heating needs.
No heat upon arrival system was tripped due to a closed rollout switch. I was able to reset the switch and got the system up and running. I did perform a combustion and got over 3000ppm of Carbon monoxide out of the exhaust this sytem is not safe to operate at this time. Highly recommend replacement of the system. Job complete NO HEAT
Completed Gas Furnace replacement. Disconnected and removed old furnace and then set new one on blocks in its place. Reconnected the gas, electric, PVC vent pipes, and duct-work to new furnace. Installed a new Thermostat and connected it to the Furnace. Run tested the furnace, but will still need a technician start up. The Office will follow up to schedule a technician to return to do the Furnace efficiency startup, which is required for warranty purposes. Thank you for choosing Black-Haak Heating. Please take a moment to fill out our online survey.
Replaced generator and transfer switch. 10/30. To do start up once generator has gas to it. Gas piping and generator walk through with moch transfer 10/31. Job completed
Black Haak will need to upsize the main gas pipe from 3/4†to 1â€. This will bring your gas line up to code and ensure all appliances will run at their peek performance. Upsized incoming main gas line to appropriate size. Reconnected all gas lines. Piped new generator. Checked for leaks and relit all appliances.
Performed first year furnace cleaning; started by inspecting the exhaust and intake pvc ensuring all connections were glued, next I cleared out some blockage from drain line, I replaced 16x25x1 filter, next I removed and cleaned burners along with the flame sensor, then i cycled the system on to check gas pressures found 1st stage at 2.9 Inwc and found second stage cutting off as soon as it would engage. I adjusted 1st back down to 1.9inwc, and found a loose wire going to a pressure switch. Lastly performed a combustion test verifying no CO in the air stream. This sytem is currently operating normal at this time job complete
Pkg clean and tune. Furnace. Cycled system. Checked heat exchanger. Checked and cleaned burners and flame sensor. Checked igniter. Checked for co in airstream, none. Normal levels of CO in exhaust as well as normal levels of XS air. Furnace operating normal at this time. AC. Cycled system. Checked electrical compartment. Contactor showing signs of ware. Compressor tested normal. Hooked up gauges and checked pressures and temps. Found super heat and sub cooling at 0. Head pressures were up to 350 psi. Coil temp was 50. Cleaned condenser with coil cleaner and re checked pressures and temps. Sub cooling was 18. Super heat was 0 with a coil temp of 30. System is low on refrigerant. Split was 13. Average life of this system is 14 years. This system is 24+ years old and in poor condition. Due to age, condition, and cost to repair, second opinion is recommended. System failure is expected. Job completed.
Was here for a furnace cleaning. Customers neighbor let me in. Performed preferred customer furnace cleaning. Completed furnace cleaning form. Did not find any issues. Furnace is running normally at this time. Changed the furnace filter and the humidifier pad filter. The air conditioner hasn’t been checked in over a year. Recommend getting an air conditioning cleaning. Office to bill the customer.
Performed level 2 AC cleaning. No leaks detected at indoor coil. Electrical components tested good. Condenser coil is clean. Refrigerant charge was good. Unit is operating normal at this time.