After being told I needed a new burner for my condensing boiler ($4400.00), I decided to call Jimmy to come take a look. After checking the boiler he said I did not need a new burner. He checked the flame sensors on both burners and found them dirty. After cleaning them and checking the rest of the boiler, we started it up and it is still going great.
As we are a Healthcare center providing 24-hour care to our resident population, any disruption to our services needs to be addressed quickly. Blue Hat is always fast with service, fair in price. Thank you for the quick diagnosis and remedy.
Technician was knowledgeable and able to complete the repair in a timely fashion.
Scott is always great to see at our facility. He is knowledgeable and friendly. We know you can't promise specific technicians but if possible it would be nice if Scott could be the one to come and assist us with our HVAC issues.
Toni was very thorough and informative. Took her time cleaning and inspecting our units.
Toni was awesome. She kept us informed as to her progress and any issues she encountered. She is a 10!
They did an excellent job of finding the problem, sourcing the parts needed and resolving our issue with clear communication. Kevin and Parker were very helpful and did a fantastic job,
Curtis was very helpful in helping troubleshoot my problem. He took the time to make sure I understood the issue and how to fix it in the future. Recommend!
We were extremely pleased with the service that we received. The technician was very knowledgeable, helpful, and friendly. We feel that he went above and beyond what was expected and required of him.