Tony was very professional. He took the time to explain everything that he was doing. He made suggestions and pointed out several things that needed attention. Tony left the store cleaned and showed a lot of care about my store. We are lucky to have him taking care of our store. Tony also has a super nice personality and showed extreme knowledge of his job. Blue Hat is fortunate to have this gentleman representing their name. Having being in the customer service field a long time, these tyoe of people are rare.